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Hilton Garden Inn Austin/Round Rock
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Reviews (549)
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Reviewed 6 August 2014

in the process of some minor remodeling - fine though....nice beds and rooms. We've stayed at least 5 or 6 times and always have been clean and neat. Location is great for Round Rock. Near many restaurants - their breakfast is also very good....lots to do in the area.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIRoundRock, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this reviewResponded 24 September 2014

Thanks for the review. We think we have the best location in Round Rock and glad that you like the location as well. Please come back to see us the next time you're in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

I have been to a lot of nice hotels, and this was one of the nicest I have stayed at - even with the construction going on! I stayed at a Hilton Garden Inn in Washington state where the staff was just plain rude, which kind of turned me off from the garden inns, but this location was EXCEPTIONAL!!! I don't know if it's the southern hospitality thing or not. The staff was so polite and nice, Maria always greeted me and offered me a water bottle, the breakfast waiter was very nice, the breakfast was far better than most restaurant breakfasts (I had a fresh omelette and an almond crossant - my favorite, which you usually don't find at restaurants - and the fresh fruit). I wish I could eat there every day. The lobby was very stylish and high end. It was nearby to restaurants. Just a great stay.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Hilton Garden Inn
Thank Susie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIRoundRock, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this reviewResponded 24 September 2014

Thans you for the review of our hotel and team. We like to think that we offer southern hospitality at it's finest. I will share your comments with our team. We all love hearing when a guest leaves happy. Thank you again.

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Reviewed 20 July 2014

the staff went out of their way to make us feel welcome during our stay. The amenities were nice - big / clean room with a brand new lobby. The pool was great for our kids, too. The breakfast had a great variety of hot and cold items and was excellent.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank TimP127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIRoundRock, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this reviewResponded 24 September 2014

Thank you for the review. We are very proud of the new lobby and the service we provide. Please come back to see us soon.

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Reviewed 16 July 2014

Staff is very helpful and friendly. Property is well kept and very clean. The lobby is under renovation but will definitely be comfortable and cozy when completed. The breakfast was in one of there meeting rooms but well worth the price. Can't wait to visit this property again with all the new changes. The GM, Mr. Marroquin and his staff really do a great job. Visit this particular location 4 to 6 times a year and will continue and definitely recommend to friends and family.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Letty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIRoundRock, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this reviewResponded 24 September 2014

Thanks for the review. We are happy to say that the lobby renovation is complete and it looks great. Come on back and see it as soon as you can. Thanks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

I have stayed at this hotel for business 3-4 times per year for the past 5 years. The service is good and the room quality is what you would expect from a Garden Inn. Renovations for the lobby were almost complete at time of departure. Despite the renovations, the rooms were still very quiet. Except for the visual impact, there was no other impact to the stay.
The location is very handy for my purposes. Walking distance to several good eating places and conveniently located close to outlet mall.

  • Stayed: July 2014, travelled on business
    • Value
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Thank KitchenerCouple1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIRoundRock, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this reviewResponded 29 September 2014

Thank you very much. Come back and see what we've done to the lobby. We think you'll like it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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