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“Not worth the money!”

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SpringHill Suites Austin Round Rock
Ranked #6 of 26 Hotels in Round Rock
Certificate of Excellence
Hewitt, TX
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not worth the money!”
Reviewed 18 February 2008

I was willing to pay a little extra for a hot breakfast and exercise room...the Exercise Room was one treadmill and the two times I went down to that area, someone was using it. The hot breakfast was actually sausage and something that looked like an egg circle. Both were cold. Another problem was the AC/Heat (below the window style) didn't have adjustable vents so the air blew right on the person in the bed next to the window, plus lots of highway noise. At over $125 per night, I won't stay there again. Go a few miles down the road and save the money.

Stayed February 2008
Helpful?
Thank sclend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review, 19 January 2016
Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

216 reviews from our community

Traveller rating
    112
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    24
    16
    3
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
Castle Rock, Colorado
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 July 2007

nice, clean new hotel, located 1 exit down from Chili's, Bennigans is walking distance, excellent TexMex food at Chuy's one exit down. Wish these discount suite hotels had a door separating the bedroom from the living area,, had toddler sleeping on the pullout bed. The lobby and pool are very nice. Great breakfast.

  • Liked — nice new hotel
  • Disliked — no door separating 2 rooms
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Herk_Driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review, 19 January 2016
Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 15 July 2006

OK I do ALOT of travelling. I had a last minute trip to Dell Headquarters in Round Rock Texas and did a quick internet search and Spring Hill came up, I didn't realize it was a Marriot property. There were 3 of us travelling and we wanted to save money and stay in one room.

The rate was below $100 and we got a full suite with kitchenette, 2 beds and a pull out couch. We comfortably slept three, had a really filling FREE breakfast in the morning, and the service staff was really helpful booking the next leg of our trip (San Antonio) - where we of course stayed at their other property.

This is the best value for 3 people I have come across - very clean, very nice. HIGHLY recommend this property.

  • Stayed July 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review, 19 January 2016
Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 6 March 2006

I like the layout of this studio suite: the kitchenette and living room are in front by the door. The bathroom is in the back by the beds. I wish it wasn't a studio, but the price was right and included a couch, chair, coffee table, kitchen table, small microwave, small refrig, and small sink. We only stayed one night in January 2006. We ordered food (free delivery) from a restaurant nearby. The bathroom toilet kept clogging every couple of uses, but the manager sent up a plunger when I called late at night. I was able to unclog it myself after quite a bit of plunging. The next morning it clogged again. The next day I asked for a 30% discount and they obliged plus offered an apology. The staff was pretty nice about it.

Helpful?
Thank YOSEgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review, 19 January 2016
Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 18 February 2006

We stayed at this hotel in a one bedroom suite for three nights in February 2006. The hotel must have been pretty new and the rooms were in a great condition. Our rate was a discounted 59 $ and it sure was worth every penny. Bedroom was separated from the living and kitchen area. There were two TV sets in the suite which was convenient. Kitchen included little refrigerator and microwave. The hotel also has a little indoor pool and hottub as well as a "fitness room". The latter one though was a little disappointing as there was only one cardio bike and a treadmill. The location of this Springhill is close to shopping and dining. You must try Rudy's BBQ which claims to be worst BBQ in Texas.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arstrobelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review, 19 January 2016
Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
96 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 11 September 2005

We moved to this hotel after staying at a Quality Inn in Georgetown. Springhill had two TV's, a business center, a better breakfast, clean and comfortable room for $15 less than QI. A tiny bit confusing to figure out how to get into the parking lot, but it is worth it.

  • Stayed August 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JoeSchlambe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review, 19 January 2016
Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Austin Round Rock

Property: SpringHill Suites Austin Round Rock
Address: 2960 Hoppe Trl, Round Rock, TX 78681-2005
Region: United States > Texas > Round Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Round Rock
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Austin Round Rock 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Springhill Suites Austin Round Rock Hotel Round Rock
Springhill Suites Round Rock

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