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“Contemporary Design, Great Value”

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SpringHill Suites Austin Round Rock
Ranked #6 of 26 Hotels in Round Rock
Certificate of Excellence
Reviewed 16 December 2010

Loved the contemporary spin on design at this hotel. Rooms were very large, bed was comfy. Ceiling fan in work/kitchen area was nice touch. Very large couch in sitting area. Sink, microwave, refrigerator were nice to have. Front desk staff was very friendly. Beds were comfy, as always.

Would definitely return!

  • Stayed: November 2010, travelled with family
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Thank crazyzeus1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this reviewResponded 19 January 2016

Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (223)
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211 - 217 of 223 reviews

Reviewed 16 November 2010

We recently stayed at the SpringHill Suites in Round Rock and I am so impressed that I will defintely stay next time I am in the Austin area and refer my friends here too! The evening manager, Ron, offered wonderful service by being very friendly and helpful as we checked in. We ended up checking in a little before midnight from late night traveling and due to sporting events in the area the hotel was PACKED! Adults and kids were everywhere in the 1st floor of the hotel and management was there to watch and ensure of everyone's safety. As expected the breakfast hour was BUSY!! Families everywhere!! But luckily for all of us the evening manager and staff where on hand to take care of our needs. Not only did they extend breakfast so everyone could have a chance to eat but the manager ended up having waffle batter all over is uniform from trying to help with the breakfast hour. BIG props to Ron, he is truly an asset to this company!! Thanks for the wonderful experience.

  • Stayed: November 2010, travelled as a couple
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Thank LPC0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this reviewResponded 19 January 2016

Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2010

We travelled with our two kids who were 11 and 9 - suite was roomy enough for us all and everyday housekeeping looked after us

staff at front desk were informative and helpful

Breakfast was a good choice of the usual stuff, but more of it

We would go back tomorrow

Stayed: December 2008, travelled with family
Thank Romfordman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this reviewResponded 19 January 2016

Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2010

Our sole reason for staying at this hotel was because of the indoor heated pool and then it was also close to IKea. The pool was well maintained and clean and has as a small outdoor sitting area. Breakfast was good. They had make-your-own waffles,pastries,toast,bagels etc.
That was the good. The bad is they have only one tv in the middle of the two room living space and no dresser. We(two adults and two kids 13 & 6 yrs) had to live the three days and two nights out of our suitcase(which really is frustrating). Our last day there my husband put my 6yr old sons shoe on and my son said that something was in there. My husband shook the shoe and out fell a big cockroach.We called downstairs and the housekeeping manager came up a few mins later. When she first got up there she didn't see it and was acting like we were lying about it,then my husband came back in the room as they were trying to leave and he moved the bed and there it was. The manager tried to ply us with empty apologies and alot of excuses. She said that they have the exterminator come out every Friday and Monday. If that is true,why do they still have roaches. I took everything out of our luggage and shook it all out in the parking lot before we left to make sure that we weren't taking any of them home with us.. Very disgusting!!! We will never stay here or any other SpringHill Suites again.

  • Stayed: March 2010, travelled with family
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Thank charmed78260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this reviewResponded 19 January 2016

Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2009

Just wanted to let you know that the of Springhill Suites, Round Rock Texas give the housekeeping Thanksgiving and Chirstmas day off and they don't make a habit of telling you up front. I had called the hotel directly to make my reservations and he never mentioned it. You find out when you arrive at 10 p.m. with a note posted at the check in counter and a note in your room. So if you like your bed made and room vacuumed daily DON'T STAY HERE. And don't expect a discount on your room during this time either. in fact our room went up $10.00 on Thanksgiving DAY. I've never heard of a business, whose business is taking care of (holiday) travelers, giving their housekeeping staff off on the holiday!

  • Stayed: November 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
Thank SSBaileyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this reviewResponded 19 January 2016

Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2008

Just spent 3 nights here with my wife and 9 month old. All the staff members I came into contact with were very friendly and helpful. Room was very clean. Typical Springhill Suites 420sq ft room, with pull-out sofa, chair and ottoman, desk, sink, fridge, microwave, etc. . Had the newer clock radio with the build in Ipod dock on top. These are nice clock radios, very easy to set, and all the buttons are backlit so you can see them in the dark. TV was a basic older tube TV, with no pay-per-view, etc. options. Just basic cable and HBO. Used the indoor heated pool, which was clean and nice. Didn't try the workout room, or the breakfast. The nicest thing about this hotel is the location. Just down the road from the big outlet mall. And there are some really great restaurants right by the restuarant or within walking distance including Chuys (great Tex-Mex), Rudy's (awesome BBQ), Carinos (Italian), Cracker Barrel (comfort food), Salt Grass (great steak place), as well as some others.

What kept this hotel from getting 5 stars from me is the AC unit. They have the older "under the window" style units. Not particularly noisy, but next to the bed, so it blows right on you all night. And you don't havea a normal AC thermostat, just the hi/low pushbuttons on the window unit. But don't let that scare you away, this is a great hotel. Good service, good location, and very clean.

  • Stayed: August 2008, travelled on business
    • Value
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    • Check-in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Thank TheLazySailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this reviewResponded 19 January 2016

Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2008

I was willing to pay a little extra for a hot breakfast and exercise room...the Exercise Room was one treadmill and the two times I went down to that area, someone was using it. The hot breakfast was actually sausage and something that looked like an egg circle. Both were cold. Another problem was the AC/Heat (below the window style) didn't have adjustable vents so the air blew right on the person in the bed next to the window, plus lots of highway noise. At over $125 per night, I won't stay there again. Go a few miles down the road and save the money.

Stayed: February 2008
Thank sclend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this reviewResponded 19 January 2016

Dear Guest,

Thank you for staying with us and for taking your time to write a review of our hotel. We appreciate the feedback and look forward to more opportunities to serve you when you are in the area.

Sincerely,

Brent H.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Austin Round Rock

Address: 2960 Hoppe Trl, Round Rock, TX 78681-2005
Region: United States > Texas > Round Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Round Rock
Price Range: £72 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin Round Rock 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Springhill Suites Austin Round Rock Hotel Round Rock
Springhill Suites Round Rock

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