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“Not that great...” 2 of 5 bubbles
Review of Hampton Inn Austin-Round Rock

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Hampton Inn Austin-Round Rock
Ranked #5 of 26 Hotels in Round Rock
Certificate of Excellence
Reston, Virginia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Not that great...”
2 of 5 bubbles Reviewed 5 April 2008

I really don't see why people rated this hotel high. I'm here for business for 2 weeks and am sitting in my room right now, and it is not that great.

First, there is NO RESTAURANT and NO ROOM SERVICE at the hotel. How annoying is that? Whever you want food, you have to leave the hotel. It's not a big deal to go out a few times, but to have to leave the hotel for every meal is very annoying.

Second, the people at the front desk are morons. I scheduled a wake up call from them at 7am and I didn't get a call... 2 nights in a row! Luckily, I set my cell phone alarm, otherwise I would have been screwed.

Third, the big AC unit is right next to the work desk. This is annoying because you have two options. One, keep the AC off and endure a hot hotel room while you work. Two, keep the AC on and deal with air blowing in your face and freeze your @ss off. Very annoying.

Fourth, the breakfast is not that great. True, it is free and they have good variety, but it's just not that good. Maybe I'm being too picky, but I enjoy a good breakfast with real eggs and potatoes. The fruit is out of a can and the eggs are microwaved. Bagels, cereal, toast, and muffins are good. But I'd rather pay for a nice breakfast than get an okay one for free.

On the bright side, the room is very clean, beds are very comfortable (I slept like a baby), and the bathroom and kitchenette are nice. The free internet is also very convenient. However, the cons outweigh the pros. I would not stay here again.

  • Stayed March 2008, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank RedskinsRule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review, 8 March 2016
Dear RedskinsRule,

Thank you for taking the time to review us on TripAdvisor! Your feedback is very important to us! We hope to see you again very soon!

Sincerely,

Rick Fleishauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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494 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, TX
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 November 2007

This is my first time to stay at a Hampton Inn and I was quite impressed. We transferred here from a night at the Hilton Garden Inn in the Austin Arboretum area. As soon as we entered the lobby, what a different experience! The front desk person was really friendly and we got checked in with no hassles.

The bed was way more comfortable than the Hilton Garden Inn (but not as nice as the Doubletree beds). The bedsheets though were super-soft! I liked how the comforter slipped into a linen-case. This means that the linen-case is most likely laundered each time a guest checks out. The down pillows were nice and none of the feathers stuck out like at the more expensive 4-star Omni Hotel downtown Austin. Also the room we got had a walk-in shower instead of a tub. Plus points for that because we both prefer showers over baths.

The included breakfast was nice. Nothing like the Embassy Suites, but at least it meant we didn't have to rush out of the hotel in the morning to get something to eat.

I was disappointed though that there was no wireless internet. There was however wired internet was included so I can't complain. I liked the laptop desk which allowed me to surf comfortably in bed (via a 3G mobile phone connection). All in all, I was pretty impressed and will now consider Hampton Inns in the future. My SO has stayed in a lot of Hampton Inns for business and he said this hotel was was right on par with the brand.

It's located near the highway and a few exits away from the Round Rock Outlet Mall. There was also a really good Carribean restaurant called Cafe Mangu nearby (15200 FM 1825, Pflugerville, TX).

The first night, we walked over to Joe's Crab Shack for dinner. It's in the same parking lot.

We will stay here again. I have to say for this trip, we spent the weekend mostly shopping. Otherwise if you plan to visit downtown Austin, I would not recommend this hotel due to its location.

  • Liked — Comfortable bed, proximity to shopping
  • Disliked — No wireless internet
  • Stayed November 2007, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank maidotph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review, 8 March 2016
Dear cityflashpacker,

Thank you for taking the time to review us on TripAdvisor! Your feedback is very important to us! We hope to see you again very soon!

Sincerely,

Rick Fleishauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 November 2007

I received an $89 rate on the hotel website. The room, especially the bed was very nice. The lobby is very clean and the complimentary breakfast had a really nice selection. The only downside was the water pressure was lacking in the morning.

  • Liked — The bed
  • Disliked — The water pressure
  • Stayed November 2007, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank David090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review, 8 March 2016
Dear David090,

Thank you for taking the time to review us on TripAdvisor! Your feedback is very important to us! We hope to see you again very soon!

Sincerely,

Rick Fleishauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 May 2007

My husband, daughter and I stayed here and found it to be a very comfortable experience. The breakfast bar was excellent. Food was pleasantly displayed, efficiently arranged, and everything was very good tasting. Our room was nicely decorated and the beds were very comfortable. The shower was very roomy and towels plush. We would recommend it to anyone staying in the Austin area.

Stayed May 2007
Helpful?
1 Thank nonameindiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review, 8 March 2016
Dear nonameindiana,

Thank you for taking the time to review us on TripAdvisor! Your feedback is very important to us! We hope to see you again very soon!

Sincerely,

Rick Fleishauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 2 April 2007

My husband and I had a very nice stay at this Hampton Inn. It was nicely decorated and very clean. The front desk staff couldn't have been nicer. I noticed that there were breakfast bags to go at the front desk each morning if guests weren't able to stay for the breakfast buffet. Our room was very comfortable and well appointed. Overall, this Hampton was great and I would highly recommend it. It is convenient to I-35 and offers easy accessibilty to Austin and Round Rock.

  • Liked — cleanliness and comfortable room
  • Disliked — Can't think of anything!
  • Stayed April 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AWN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick F, General Manager at Hampton Inn Austin-Round Rock, responded to this review, 8 March 2016
Dear AWN,

Thank you for taking the time to review us on TripAdvisor! Your feedback is very important to us! We hope to see you again very soon!

Sincerely,

Rick Fleishauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Austin-Round Rock

Property: Hampton Inn Austin-Round Rock
Address: 110 Dell Way, Round Rock, TX 78664
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Round Rock
#4 Family Hotel in Round Rock
#6 Business Hotel in Round Rock
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Austin-Round Rock 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Our Hampton Inn Austin Round Rock hotel is located right next to Dell, Inc. Corporate Headquarters and right off of I-35 for your convenience. Enjoy our complimentary breakfast as well as free WiFi when you stay with our Round Rock hotel. Shop at the Round Rock outlets or make a quick trip to Austin and visit Sixth Street and the Live Music Capitol of the World. ... more   less 
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Also Known As:
Hampton Inn Austin-Round Rock Hotel Round Rock
Hampton Inn Round Rock
Round Rock Hampton Inn

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