I stayed two nights for a conference. All in all Wingate is good value for the room rate. I did experience a rather unpleasant surprise when I pulled back my sheets and the sheets had obviously not been changed. I asked the front desk clerk to come and inspect it and she did and immediately changed me to another room and also sent a young man down to help me relocate my luggage. The room she relocated me to was clean. The food at the conference was exceptionally good. The property could use some basic upgrading. The microphones cut in and out and it was terribly distracting. Managements response was the connections in the michs were loose and they tried to tape the batteries in place but it did no good. This could be a real deal breaker for conferences so I hope they get this resolved properly and soon. I have attended meetings here several times over the years and it appears some measures need to be taken to restore Wingate to a higher level of customer experience as in years past.
- Official Description (provided by the hotel):
- The Wingate by Wyndham is a truly unique hotel in Round Rock, Texas, located in the heart of the city minutes away from the popular destinations. Our 100 over-sized guestrooms are appointed with modern decor and quality amenities. In the morning enjoy our complimentary hot breakfast; in the evening unwind in our upscale wine bar. Have a corporate meeting or lavish social event in our Williamson Conference Center with 15,000 feet of flexible meeting space. ... more less
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- Also Known As:
- Wingate By Wyndham Round Rock Hotel Round Rock
- Wingate Round Rock
- Wingate Hotel Round Rock