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“'Clean, comfortable room' but spartan and needing repairs; worth half the price” 2 of 5 bubbles
Review of Candlewood Suites Austin-Round Rock

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Candlewood Suites Austin-Round Rock
Ranked #20 of 26 Hotels in Round Rock
East Texas
Level Contributor
158 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“'Clean, comfortable room' but spartan and needing repairs; worth half the price”
2 of 5 bubbles Reviewed 5 May 2007

We had a "clean, comfortable room" for our one-night stay at this hotel - but the 3-star price we paid definitely wasn't a good value.

The decor was extremely spartan, along the lines of Super 8: bare walls, ultra-inexpensive-looking furnishings with TVs perched on top, fluorescent lighting throughout.

The mechanical flaws: bedside lamps which could only be turned off by unscrewing the bulbs, a broken switch for the overhead bedroom light, and an improperly-installed shower faucet which could deliver either too-hot or too-cold water but not warm water.

In fairness to the hotel, we didn't request maintenance or a room change and so can't speak to how quickly or well the broken lights and faucet might have been resolved. When I reported the problems next morning at checkout, the very pleasant desk clerk told me the bedside lamp problem was property-wide and in the process of being renovated; she took note of the other problems.

With its mini-kitchen, ample space, and a heavily-discounted rate (the first question we were asked on check-in was if we were military), this would be a perfectly fine choice for a home-away-from-home extended stay. But for the Hilton/ Hyatt/ Marriott-level price we paid, this property simply didn't measure up to the standard we expected.

  • Liked — Spacious
  • Disliked — Bare-bones, not-great state of repair, overpriced
  • Stayed May 2007, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
Thank Two_Wilsons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 reviews from our community

Traveller rating
    43
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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Temple, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 June 2004

This is a very nice clean hotel, and is perfect for business travelers and people who are relocating. All the rooms have full kitchens and vcrs. The price is affordable, too. I recommend this hotel highly.

  • Stayed January 2005, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Austin-Round Rock

Property: Candlewood Suites Austin-Round Rock
Address: 521 S Interstate 35, Round Rock, TX 78664-6602
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Romantic Hotel in Round Rock
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Austin-Round Rock 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection.At the Candlewood Suites Austin Round Rock Hotel, we put the amenities where they really count: in your room. We are located on IH 35, near Dell Computers and close to restaurants, attractions and shopping centers. Downtown Austin, Austin City Limits, Southwestern University and the University of Texas are all within a 20 minute drive of the hotel. The Dell Diamond with Round Rock Express baseball is 5 minutes away. The Candlewood Suites Round Rock Hotel is conveniently located within 3 miles of Round Rock Hospital, and less than 5 miles from the new Round Rock Premium Outlet center. All guest rooms in the hotel feature full kitchens and one queen size bed. The Candlewood Suites Round Rock hotel offers complimentary laundry facilities, a full fitness center, business desk in the lobby with Internet and both wired and wireless high speed Internet connections in guest rooms. The Candlewood Suites Round Rock hotel is pet friendly. A non-refundable pet fee of $75 to $150 is required along with a signed pet agreement at check-in. Documentation specifying that all vaccinations are up to date must be available. Call hotel for a copy of the full pet policy.The maximum number of guests (including children) allowed per room is 2 in a room with one bed or 4 in a room with 1 queen and a sofa sleeper. ... more   less 
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Also Known As:
Candlewood Suites Round Rock Hotel Round Rock
Candlewood Round Rock
Round Rock Candlewood Suites

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