I highly recommend this hotel. Great location, clean, large, comfortable rooms, good price. We had a suite and it was nice. Very friendly staff with easy check in. Nothing negative to say! We didn't eat breakfast but it looked good. More
I highly recommend this hotel. Great location, clean, large, comfortable rooms, good price. We had a suite and it was nice. Very friendly staff with easy check in. Nothing negative to say! We didn't eat breakfast but it looked good. MoreShow less
Thank you! It was our pleasure to have you as our guest(s). We are committed to treating our guests with highest regard.
We look forward to seeing you again if you are in the area.
My husband and I, along with my sister, brother-in-law and his brother stayed at this Holiday Inn Express. We were in the Round Rock area for my nephew's wedding on Saturday, July 13th. We usually stay in Holiday Inn Express' and have been to quite a few of them from coast to coast. This was one of the nicest HIE we have ever stayed in. The staff was warm, friendly and accomodating, allowing all of us (3 rooms) to check in early. The room was very nice, quiet, peaceful and spacious, the bed was very comfortable, and breakfast was good. The only ding was that I made a special request on the reservation for 2 extra pillows and they were not provided.
Thank you! I am sorry we did not take care of the extra pillows for you. It is always wonderful to have guests who appreciate the efforts of every employee in the hotel.
When will we see you again? We look forward to your next visit.
Stopped here during a drive when we got too tired and needed a quick check in. Location was great for this purpose since it was right on the highway. Check in was swift and staff was extremely nice and accommodating. Rooms are ok, a little old but well kept and serviced our purpose. Beds were comfortable. Bathroom was ok, a little dated. Unfortunately, there was a lot of noise from kids upstairs. Coffee was good but breakfast was just ok. All in all, was an ok place but served our needs well.
Thank you! We take our guests' satisfaction very seriously. We certainly recognize that a guest has to use his/her time to comment on a stay, and we appreciate your doing so.
We look forward to your next visit.
I have stayed here twice now in the last 3 months. The prices are very reasonable for the room I stayed in and the staff is EXCELLENT. They are very accomodating,helpful, courteous, friendly and the customer service is great. They rooms are always clean, along with the rest of the hotel. They always ask if you need ANYTHING and go out of their way to help you in any way you can. We only booked one room by mistake and needed to stay another night. I were able to accomadate us with no issues. The front desk is very thorough and thank goodness caught my error. We would recommend this hotel to anyone and will be back every time we are in Round Rock. The hotel is also quiet and centrally located . We walked over the Cracker Barrel and have lunch which was very convenient. Thanks for the great customer service. We love you guys and you always make our stay a pleasure.
Thank you so much for recognizing the efforts made by this hotel's staff--breakfast, housekeeping, maintenance, front desk, management- to make our guests know they are special and are appreciated. Guests like you inspire us to continue going the extra mile.
We certainly look forward to your next visit.
We stayed here two nights. Very nice hotel. The best part was that it is far enough off of the freeway that you don't hear any traffic noise. Also, even though the hotel was full we never heard a peep from any of the other guests. Very close to three good restaurants. Only complaint was that you had to pay for breakfast. Staff was very friendly. Everyone from the maids to the front desk and maintenance greeted me with a smile and a hello.
Thank you! We know each person's time is precious, and we appreciate your taking your time to let us know that we delivered the service you deserve.
We look forward to seeing you again.
The hotel staff was extremely friendly and accommadating. I booked my room through a third party which messed up the number of people. The hotel staff went above and beyond to give us a room that would be comfortable for three peope rather than just two. I will tell others about this hotel and how helpful the staff was.
We are always excited when we make our guests feel welcomed. Thank you for your commendations. We look forward to your next visit.