We got this hotel on priceline. After arriving clerk informs me we cannot get room with two beds. I pleaded with her because we have 2 adults and 3 children. She tells me to call priceline to see if they will move me to another hotel. I took that to mean they did not want our business and would rather get more money for the room. My question is why accept my bid? The lady was very rude and dismissive. If I ever get this hotel again I will call priceline. This hotel ruined our whole trip. We got no sleep. I know it's at the hotel discretion, but their attitude was unprofessional. The microwave was broke. The tv was between rooms so no matter where you were watching it was awkward. Sorry I'm rude, but if you went 3 days without sleep you would know how I feel. Only thing positive was the a.c. Was very cold.
- Official Description (provided by the hotel):
- We love fresh, we love new, we love our hotel and, we love you! That is why our staff will be working around the clock to make our transition from a Holiday Inn Hotel & Suites into a Holiday Inn Express as smooth as possible. The Express brand was created for families and business travelers alike. The anticipated completion date for our conversion will be early to mid-June. We feel confident that this conversion will be a success, thanks to our wonderful guests and staff. This property was a recipient of The Intercontinental Hotels Group Quality Excellence Award. The Holiday Inn Austin-Round Rock is where luxury, convenience and affordability await you. We offer our guests quality accommodations in beautifully decorated spacious suites. Every guest is welcomed by our friendly, professional staff who is dedicated to making each stay a pleasant, safe, and memorable experience.Our property is conveniently located in the heart of the sports capital of Texas. The Holiday Inn Hotel and Suites is located on IH 35 N, just minutes from several major employment and recreation sites. Dell Computers, Texas State University, Teco Westinghouse, Cypress Semiconductors, Dell Diamond (home of the Round Rock Express baseball team), Old Settler s Park, the new Round Rock Premium Outlet mall are all within just 5 miles of the Holiday Inn. To add to the convenience factor, we have several wonderful restaurants that border the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Round Rock Hotel Round Rock
- Holiday Inn Round Rock
- Round Rock Holiday Inn