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“You Get What you Pay For” 3 of 5 bubbles
Review of BEST WESTERN Executive Inn

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BEST WESTERN Executive Inn
Ranked #3 of 26 Hotels in Round Rock
Certificate of Excellence
Rotonda West, Florida
Level Contributor
244 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
“You Get What you Pay For”
3 of 5 bubbles Reviewed 2 March 2014

We have found that hotel prices in the greater Austin area are very high so we were happy to find this more reasonably priced hotel. This is an older style motel with outside entrances and two levels, with stairs to the second level. We asked for a room away from traffic noise but quickly realized once we got into the room that the traffic noise was going to be a problem, no matter where our room was. The hotel is on an I-35 access so the traffic never really did stop and of course the noise was really loud during the day. . Nothing that management can really do about this but it's something to be aware of if you are bothered by noise.

Wifi was good and the beds were firm but comfortable. We stayed for two nights and upon returning our second day, found we had not received a bathmat or a second set of towels.This was corrected quickly once we notified the desk. Breakfast included scrambled eggs and sausage links. Both were delicious but were in very short supply at 7:10 when we came in. Management hadn't checked on the food but did bring more once they were told.

This is a pet friendly hotel which included someone in a nearby room calling their dog at 1 AM. Thankfully that didn't last for long.

Upon leaving, the manager gave us extra reward points for the problems we encountered which we appreciated.

Would we return? No, the traffic noise is something we'd prefer not to have.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kglen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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429 reviews from our community

Traveller rating
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    35
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See reviews for
160
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

Was only able to stay at this hotel for a quick overnight stop. The front counter staff were excellent. They were even able to lend us a wrench to fix one of our wiper blades. The rooms were beautiful and spacious. We were so upset we couldn't stay here another night. Best hotel we stayed at from our roadtrip from Mexico to Canada. Highly Recommend

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank england66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasadena, Texas, United States
1 review
5 of 5 bubbles Reviewed 28 February 2014

Everything that we needed and expected was provided for us at this Best Western in Round Rock, Texas. We have previously stayed at this Hotel and will continue to stay there on future trips. The three of us who stayed here all agree with the above comments.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
round rock, United States
1 review
5 of 5 bubbles Reviewed 19 February 2014

Manager was super!!! the house keepers their were great. breakfast was great too!! Will stay there again for sure. they do expert little dogs there . a plus for us . there were six of us family members their with jointing rooms.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sandi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRR, Owner at BEST WESTERN Executive Inn, responded to this review, 22 February 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to thank you for the very kind review which encourages us to do even better and improve our services to you and others.

Sincerely,

Joseph
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clearwater, Florida
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

I stayed for over a week, and when I did have problems, staff was right there to solve them..My bed was very comfortable, and dining area was wonderful..Towels were soft, and smelled great. Room was warm..Pool was perfect, and so were the hot tubs. Lots of supervision for little ones too.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank VALERIE H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRR, Owner at BEST WESTERN Executive Inn, responded to this review, 18 February 2014
First of all, I would like to thank you very much for your kind words and we do appreciate your feedback.
Secondly, because of health issue we don't operate the hot tub anymore and I am guessing you had that in another hotel. But, we would appreciate your business very much and look forward seeing you soon.

Sincerely,

Joseph
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, MS, United States
1 review
5 of 5 bubbles Reviewed 11 February 2014

Would stay here again if in town. Staff was great. Only problem is the parking. just enough parking for each room. We had two rooms and could not find a space on our side for parking one vehicle. Had to park around building.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jimmy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRR, Owner at BEST WESTERN Executive Inn, responded to this review, 18 February 2014
Your business is very important to us and we value your feedback. By telling us what you didn't liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write a nice review. We appreciate your kindness.

Sincerely,
Joseph
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
2 reviews
5 of 5 bubbles Reviewed 6 February 2014

I live in Fort Worth Texas. My doctor works at several facilities in Austin. I always stay at 5 star Hotels when traveling. Being tired one night I pulled over and went in this particular Hotel. I was met with the most upbeat Hotel Representatives I have ever seen in all my travels. The owner came out and introduced himself and the other people working. Instead of a courtesy call, from hotel staff, many times they personally come to your room. If you walk into the front office for anything, the people working want to know how the room and your stay are going. I go out of my way to stay at this hotel. The price is unbelievably low compared to 5 star Hotels. Where you’re just a dollar figure and a number.
Stay at Best Western Hotel in Round Rock Texas. Derogatory, censorious, criticism will never enter your vocabulary again when it comes to staying at or in a Hotel. All of my friends and family had/have the same experience. Unless you stay there once you wouldn’t believe. Many thanks for your kindness and always sincere concern.
Mark

Room Tip: Try to call several days in advance. Sometimes it's impossible to get a room due to being fully...
See more room tips
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRR, Owner at BEST WESTERN Executive Inn, responded to this review, 18 February 2014
Thank you very much for the kind words regarding your stays at our property. Your business and others are very important to us and we value your feedback and appreciate your business.

Sincerely,
Joseph
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Executive Inn

Property: BEST WESTERN Executive Inn
Address: 1851 N IH-35, Round Rock, TX 78664
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Round Rock
#3 Business Hotel in Round Rock
#8 Family Hotel in Round Rock
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Rooms completely remodeled in April 2014. Large, over-sized rooms with many amenities including refrigerators and microwaves in each room, wired and wireless Internet, and much more. FREE full hot breakfast buffet with sausage, eggs, Texas-shaped waffles, and much more. ... more   less 
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Also Known As:
Best Western Round Rock
Round Rock Best Western

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