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“Stay at Best Western San Marcos” 5 of 5 bubbles
Review of BEST WESTERN San Marcos

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BEST WESTERN San Marcos
Ranked #7 of 31 Hotels in San Marcos
Morton, United States
1 review
“Stay at Best Western San Marcos”
5 of 5 bubbles Reviewed 24 February 2014

I enjoyed my stay very much. The room was clean and comfortable. They needed to change my room due to having a handicap person with me and made sure all was well. Will be staying here again. The breakfast could have been little more, but other than that it was a very good stay. Rooms were always clean and the staff was more than friendly

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Mary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review, 3 March 2014
Dear Ms. Mary N,

Thank you for taking time to share your experience, we appreciate your time in writing this review. We would like to hear from our guest and they are our best source to know how we are doing and I am glad we were able to make your stay comfortable and enjoyable. It is always our goal to give our each guest comfortable stay with us.

Sincerely,

Mike Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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220 reviews from our community

Traveller rating
    61
    84
    35
    18
    22
See reviews for
90
56
12
27
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Bedford, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 18 February 2014

If you need a place to spend the time you're not shopping while in San Marcos ... look elsewhere. If you do reserve a room here; make certain that you call the property to confirm what they are presuming to give you. This is an older property that is as tired as the. There are better choices for the same dollar!

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank AAirman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review, 3 March 2014
Dear AAirman,

Thank you for taking time to share about your stay with us. Guest voice is the best resource for us to get real feedback and we really appreciate your time and effort for sharing your experience. It is our goal to be the Best and not just Western, so if you can share more as to where we were lacking, we would like to improve and when you come back next time we would give you the best service and stay.

Sincerely,

Mike
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Russellville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 December 2013

The Staff at Best Western San Marcos was the nicest, friendliest, people of any Hotel that I have stayed at all year. The Christmas Cookies was the Icing on the cake. I haven't been at a Hotel with good of service in a long time.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Lindsey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review, 18 December 2013
Dear Lindsey G,

Congratulations on your grandson's graduation!!!

Thank you very much for taking time to share about your stay with us. Your feedback is very important to us because our goal is to make our guest's stay comfortable and have them come back. Our team will definitely be encouraged to read your comments and I will pass it on to them. If you visit San Marcos again, we would love to see you at our hotel.

Thank you very much once again! Happy Holidays!!

Sincerely,

Mike Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 6 December 2013

I booked this hotel - despite of several bad reviews - as accommodation during my 2013 Formula 1 trip to Austin. The booking was done beginning of 2013, and I was quite concerned if they would still remember my reservation...
But, in short words, everything went perfect: The hotel is easy to find (we arrived coming from the airport in Houston), clean, with friendly receptionist at the check-in counter. We were lucky to have rooms to the backside of the hotel, so we did not hear any road noise from the I35. Despite of the hotel being fully occupied, parking was still easy. There are a lot of restaurants around the hotel location, so finding some decent food for dinner was easy. The drive to the racing circuit in Austin was pretty easy, too: It took us just about half an hour, and we were at the race...
So, again: Nice hotel, clean, spacious rooms for two, easy parking, ... I would chose this hotel again!

Room Tip: Ask for a room on the rear side - the I35 has heavy traffic 24/7...
See more room tips
  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review, 10 December 2013
Dear Andrew,

Thank you for taking time to write and share your experience about your stay with us. It is our goal to make each guest's stay very comfortable and have them come back again. And we are happy that we were able to do this.
Hope you see you again during formula 1 next year.

Happy Holidays!

Sincerely,

Mike Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
306 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 30 November 2013

In spite of the Thanksgiving mania with the shopping malls near San Marcos, I got a last minute booking at this Best western and I had Absolutely no complaints and lots of compliments. Pleasant from check in to check out. Great pillows. Room spacious and clean. Easy parking. Location right on the highway but no highway noise. Waffles, eggs, sausage biscuits, toast, sweet rolls, juices, cereals and good coffee. We will be back and soon.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zepper50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review, 3 December 2013
Dear Zepper50,

Thank you very much for sharing your experience about your stay with us. We are so glad that we were able to meet our goals to make our guests completely satisfy when they are travelling away from home. Hope to see you again when you visit San Marcos next time.

Sincerely

Mike Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 27 November 2013

Very nice people working there. The carpet lady at the evening shift was very attentive. This hotel is very convenient for business travelers. Very good comfortable rooms, the beds mold to your body for a good rest. Not expense at all. and it is right there on I-35 one of the busiest roads of Texas.

Room Tip: Rooms on the lower back has a wood fence to look at. Better rooms on the front looking the expresswa...
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hendrish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review, 3 December 2013
Dear Hendrish P

Thank you very much for taking time to share your experience while staying with us. I will definitely pass on your compliment to my evening front desk. Our goal is to give our guests the most comfrotable and memorable stay when they are away from home. Hope you see you again when you visit San Marcos next time.

Sincerely
Mike Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benicia, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 23 November 2013

Hotel is ok. Pretty outdated, smells of smoke (even in nonsmoking rooms), but the staff is friendly, we felt safe in the area and the breakfast is a plus! My Fiance and I were in town for the US Grand Prix...considering the proximity to the track and the hotel rate I would say it is overall, a decent value. If you are picky...this is not the hotel for you! But if you can tolerate mediocre linens, a smokey smelling room, and a sink that drains slowly in exchange for an inexpensive rate during a peak timeframe then the Best Western San Marcos is a decent option.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review, 25 November 2013
Dear Amanda C,

Thank you so much for taking time to share your experience, we strive to provide enjoyable and memorable stay for our guest. We hope to have you again in future.

Thank you once again!

Sincerely,

Mike Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN San Marcos

Property: BEST WESTERN San Marcos
Address: 917 I-H 35 North, San Marcos, TX 78666
Phone Number:
Region: United States > Texas > San Marcos
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in San Marcos
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN San Marcos 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Travel Republic (UK) so you can book your BEST WESTERN San Marcos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Marcos Best Western

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