The airline lost my luggage. Nick at the front desk gathered plenty of courtesy toiletries for me while I was without my stuff. Walmart across the parking was perfect for my situation. Thanks to Nick for everything!!!More
- Free Wifi
- Free Parking
The airline lost my luggage. Nick at the front desk gathered plenty of courtesy toiletries for me while I was without my stuff. Walmart across the parking was perfect for my situation. Thanks to Nick for everything!!!MoreShow less
We are very happy to have Nick on our team. Thank you for sharing your experience with us and we look forward to welcoming you back to our hotel.
This hotel was close to family we were visiting. It was convenient and close to stores and restaurants. Our room was clean as was the rest of the property. Breakfast was not the best, but, it was free.
We are very happy to see that you enjoyed your stay with us. We look forward to welcoming you back to our hotel.
After being at Schlitterbahn all day long we checked into our room at about 8:00 p.m. and our room was HOT!! We were given another room but our first impression was not very good. And the front desk clerk ( a women) seemed very Bitter not friendly at all and the male was very nice.
Thank you for sharing your experience with us. I apologize for the a/c needing to be reset in your first room and I am happy that we were able to get you into another more comfortable room. I also apologize for any of our team members not being friendly. I hope that in the future we can welcome you back to our hotel for a better experience.
We always have a positive stay at the LaQuinta Inn in Schertz, TX. The hotel is well kept, the staff is always friendly, helpful, and accommodating; the Management is always great and very personable, helpful, and knowledgeable. I wish the LaQuinta Corporate Office would use this location to guide other LaQuinta's who are very deficient such as the LaQuinta Inn North Stone Oak in San Antonio, TX
Thank you for choosing to be our guest and we look forward to welcoming you back to our hotel in the future.
Don’t park your vehicle here! Don’t stay here! Had my vehicle broken into and $5,000+ stolen and I can’t even get a call back on if they saw something or not on the cameras... be warn and take everything down! Even you change in the cup holder!
Our stay was for 2 nights. My children and myself. Our room was VERY hot and kept the window open while we were there in the evenings. Once the pull out bed was pulled out for my kids to use, there was a blood stain on the sheets so we were unable to use the bed. I waited at the front desk for close to 20 minutes waiting for someone so could possibly switch rooms. When I finally at a later time had got ahold of someone, he had told me that they were at max capacity and we had the choice to stay in our room or book a different hotel. Very dissapointed and wont be back.
Thank you for choosing to be our guest. We are very disappointed that you did not enjoy your stay with us. I am happy that we were able to talk about your stay yesterday and get everything taken care of. We hope that in the future we will have the opportunity to welcome you back to our hotel for a better experience.