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“Loved it!”

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BEST WESTERN PLUS Atrium Inn
Ranked #2 of 4 Hotels in Schertz
Certificate of Excellence
Angleton, Texas
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Loved it!”
5 of 5 bubbles Reviewed 31 July 2014

Easy to find and plenty of restaurants near by to choose from. Everything was clean, staff was friendly, breakfast well-stocked and hot! An excellent spot right in the middle for easy access to San Antonio, Schlitterbahn, and the San Marcos Outlets.

Room Tip: Nice overlooking the pool, but can be a little noisy if a lot of kids are there. Once the pool clos...
See more room tips
  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jean1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review, 7 August 2014
Thank you for writing such genuine comments! We are pleased to hear that you enjoyed our guest services and delicious breakfast and would be delighted if you visited us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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193 reviews from our community

Traveller rating
    122
    56
    9
    2
    4
See reviews for
109
40
5
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
schertz, United States
2 reviews
4 of 5 bubbles Reviewed 7 July 2014

Friendly staff and loved the indoor pool area. The rooms were clean but a little small for a family. I loved the location because it's close to family and friends but if you going to the Riverwalk then you would probably want to close a different location.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Faye B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review, 7 August 2014
Thanks for writing a wonderful review! We are glad that you appreciated our friendly guest services and loved the indoor pool. We would be very happy to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 30 June 2014

Every employee was great, respectful, and courteous. The kids enjoyed the pool. The room was small but adequate. We couldn't tell if the fridge was working so we didn't use it. The room smelled wet... kindof like the smell of a room after you shampoo the carpet. This was my biggest gripe. Our room faced the sunset; however, the curtains were dark enough to keep the room cool. TV audio was poor. Parking was street level. We parked the car next to our window. Breakfast was good. Would I return? Probably.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review, 7 August 2014
We appreciate your honest feedback and are glad that you enjoyed our guest services, facilities, and breakfast! We apologize for any inconvenience and ensure you that we will take your suggestions seriously and make the necessary improvements. It would be our honor to serve you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livonia, Michigan
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

I had a planned stay at this property prior to moving out of Texas. I had made arrangements on the phone to stay an extra night, however; it didn't get processed by the person I was speaking to. When I called, the front desk personnel advised that I did not have a reservation for my Saturday night stay. When I spoke to the GM, Yogi, he was very accommodating and took care of all my needs. Needless to say, everything was perfect, and I would stay at this property again based solely on their unending desire to please their customers. Thanks Yogi for making my transition smooth!!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingVet45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review, 7 August 2014
Thank you for writing such a thoughtful review! It is wonderful to hear that you were pleased with our guest services and we are happy that we were able to accommodate you for an additional night. Please come back and visit us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brownsville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 June 2014

The atrium and outside landscaping of this hotel looked professionally maintained with flowering plants found typically in South Texas and surrounding area of San Antonio. The hotel grounds and inside were clean and pleasant smelling without the overpowering of harsh chemicals to mask any unpleasant odors. After a long day of driving in construction traffic that was more stop than go, the calming sensation the air fresheners provided was like stepping into a luxury spa. While this hotel is right off the interstate the traffic noise was subdued enough that it was not an issue with out sleep. The staff was very helpful in providing discount coupons for Natural Bridge Caverns for which we were in town to see. The breakfast was warm, tasty and filling. The wifi only functioned for about 20 minutes before it was offline. We would have preferred more time to access the internet, it was late at night and not an urgent necessity. Our room was clean, comfortable and well lit. The vanity was very small but accommodating, only one of us was able to use the vanity at a time. The Denny's located next door was convenient to walk to for a late night dinner or snack. Easy access to return to the interstate for our journey home.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ellen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review, 13 June 2014
We greatly appreciate you taking the time to write such an amazing review! We are happy that you found the outside landscaping as well as the interior of the property well maintained and pleasant. Thank you for sharing your thoughtful remarks regarding our friendly guest services and our delicious breakfast. We are sorry about the limited Wi-Fi and internet access and thank you for notifying us about the issue. It is wonderful to hear that you enjoyed your overall stay with us and we would love for you to come back and stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lenexa, United States
1 review
4 of 5 bubbles Reviewed 4 June 2014

This hotel is newly updated very clean and well kept; The staff is helpful and friendly and the breakfast was nice with lots of choices. Pretty rooms, comfortable beds. The air conditioner didn't pull the humidity out of the room and it felt a bit damp. We told them as we were leaving and they said it would be fixed

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review, 13 June 2014
Thank you for writing a great review! We are glad that you enjoyed staying with us and appreciated our friendly service and variety of breakfast options. We apologize for the inconvenience regarding the air conditioner and have resolved the problem. It would be our pleasure to serve you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longview, Texas
2 reviews
5 of 5 bubbles Reviewed 27 May 2014

This was our first stay at the hotel and it was fabulous. When we pulled in we were kind of scared of what it might be like inside because it look run down from the outside. As soon as we walked in the front doors that changed. It was very nice and updated inside. Our room was wonderful and spacious! Stayed here 4 nights and very convenient since it is right off the highway. Breakfast was great and yummy every morning! We would stay here again!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review, 4 June 2014
We are very happy and thankful that you took the time to write a nice review regarding your stay at our hotel. We apologize for the outside look of the hotel; however, we will make sure that the hotel should be well maintained from the outside. Your comments regarding our delicious breakfast and convenient location are greatly appreciated. We will be very pleased to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Atrium Inn

Property: BEST WESTERN PLUS Atrium Inn
Address: 17401 IH 35 North (Exit 175), Schertz, TX 78154
Phone Number:
Region: United States > Texas > Schertz
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Schertz
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Atrium Inn 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
BEST WESTERN PLUS Atrium Inn Welcome to BEST WESTERN PLUS Atrium Inn!You have the Natural Bridge Caverns a short drive away from our Best Western Schertz hotel, known for a superior location, service and rates.Year-round, families and adventure seekers flock to our Schertz hotel to visit the nearby Schlitterbahn® Waterpark and Six Flags Fiesta Texas. SeaWorld is a must-see for dolphin interactions, incredible shows and exhibits that are unbelievable. You can make a tour of all three parks for a vacation that will never be forgotten.Start your day with a free, full hot breakfast that includes favorites such as hot waffles, pastries, cereal, yogurt, fruit and 100% Arabica coffee. Not sure where to go first? Free Wi-Fi keeps you connected so you can check out what’s happening near your Schertz hotel. There’s ample truck and RV parking, and we’re happy to host campers and road trippers.The indoor heated pool of our Schertz hotel is a temptation few guests can resist. After a day of lounging poolside, we’re close to shopping and dining so you can spend the evening sampling the local fare. Visit Retama Park® and Wildlife Ranch for some family-friendly fun, or catch a game at the Schertz Soccer Complex. Adjoining rooms are available at our hotel in Schertz, perfect for large families or groups. Poolside rooms are also available, making it easy to take a quick dip before starting your day. Our hotel features a 24 hour restaurant within walking distance and easy access from I-35. If you’re here for business with Verizon®, FedEx®, Amazon®, or with the Randolph Air Force Base, you’ll find business travel a little bit easier when staying with us. We’re close to everything you need.Book a spacious BEST WESTERN PLUS Atrium Inn room today and get the best rates in town! ... more   less 
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Also Known As:
Atrium Hotel Schertz

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