I will never stay here again! Where to begin!? Bed bugs, an extremely rude front desk person with zero sense of compassion or customer service and an overall awful experience and waste of my money! The pool door is not controlled by the card key lock that is installed there so my 2 year old just opened it and walked in while I was trying to get the key out to open the door! The front desk lady RUDELY explained that we do not bring our towels from our rooms to the pool because the pool has towels that must stay in the pool room, and if you bring your room towel they will charge it as missing from the room! But of course when we got out of the pool there was NO towels for us to use! I looked and yelled for a front desk person to bring us some as they clearly state on the sign to DRY OFF COMPLETELY before leaving pool area...but NO ONE CAME OR WAS EVEN AROUND FOR over 10 minutes. THEN, it was raining and when we returned from dinner there was NO matt at the front entrance or even a wet floor sign as most business put up and they have very slippery tile floors in the entrance and with my shoes I slipped and almost broke my leg and hurt my back trying to catch my balance while carrying my sleeping 2 year old! This has been an awful experience and not worth the cost of the room! This vacation has been more stressful and upsetting than relaxing! And watch your bill as they inspect your room AFTER You leave and try to add on costs for what they call "incidentals" but they won't tell you what their idea of incidentals are...most hotels, and I have stayed in tons from work, will at least tell you what they consider to be incidentals, but this front desk clerk told me specifically and I quote, "whatever we decide to charge you for!" Can you believe that? I made them check the room before I left and clear my card before I drove 4 hours back home! RIP OFF! BEWARE!
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- Also Known As:
- Comfort Inn And Suites Seabrook
- Comfort Inn & Suites Seabrook Hotel Seabrook
- Comfort Inn Seabrook
- Seabrook Comfort Inn
- Baymont Inn & Suites Seabrook Kemah Big Bend National Park, TX