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“Worst Hampton Inn Ever”

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Hampton Inn Sherman
Ranked #3 of 9 Hotels in Sherman
United States
1 review
“Worst Hampton Inn Ever”
Reviewed 19 April 2014

This is by far the worst Hampton Inn I have ever stayed in and is not what I have come to expect from a Hampton Inn or a Hilton Branded Hotel. Dirty rooms, poor service, poorly constructed hotel, poorly maintained.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Vandous S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjh1217, General Manager at Hampton Inn Sherman, responded to this review, 25 April 2014
I appreciate you doing a review on the Hotel. Thanks for staying with us,
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271 reviews from our community

Traveller rating
    99
    65
    38
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    32
See reviews for
92
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Ft. Worth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014

Sherman Hampton was in excellent condition & provided excellent service. The rooms were very clean and the continental breakfast was very good. They restocked the breakfast bar to ensure that every resident was provided with all contintental breakfast options. I'd definitely stay there again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjh1217, General Manager at Hampton Inn Sherman, responded to this review, 14 April 2014
Thank You very much for the great review. We really appreciate your comments and for staying with us. We hope to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 5 Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 April 2014 via mobile

I am very disappointed in this hotel. Firstly, my room smelled like smoke; I'm allergic to cigs. Secondly, AC unit was horribly noisy. I noticed scuffs and scrapes all over this place. Shower was not clean. This is not okay as this hotel is affiliated with Hilton. In addition to that, the cleaning staff seems to disregard do not disturb notices and plays their loud music in the morning. Great! Just what I love to hear as an Hhonors Gold member. Front Desk guys are very nice and personable though. Very disappinted. In Sherman, hotels are limited anyway, but this is another one with a good name that doesn't live up. Maybe I'll try Holiday Inn next. I'm a pretty easy going guy, but this is the exception. Will not stay here again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjh1217, General Manager at Hampton Inn Sherman, responded to this review, 14 April 2014
Thank you for the review, and for staying with us.We hope to be able to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bartlesville, United States
1 review
Reviewed 4 April 2014

Everything was great. There was some problem with the A/C in the room and it did not cool off in the room so I didn't sleep very well because it was too warm. Other than that everything else was great!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ranee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha H, General Manager at Hampton Inn Sherman, responded to this review, 11 April 2014
Thank you for choosing the Hampton Inn Sherman Texas, We appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bartlesville, United States
1 review
Reviewed 17 March 2014

This hotel is in a good location in Sherman. There are plenty of restaurants and places to shop nearby and it is right off highway 75. The hotel is clean and has all the necessary amenities and is a reasonable rate.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha H, General Manager at Hampton Inn Sherman, responded to this review, 18 March 2014
Thank you for the great review We appreciate your kind words. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
waco, United States
1 review
Reviewed 17 March 2014

Bathroom had old towels, hot tub was foamed up and dirt in the foam. One towel looked to have a small amount of blood on it. I was just and overnight stay and saw this the morning I was rushing to check out. I sure hope the sheets were clean.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha H, General Manager at Hampton Inn Sherman, responded to this review, 18 March 2014
Thank you for taking the time to do the review. I will contact you off line. Have a great day!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Harbor, Florida
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 13 March 2014

We stayed in two Hampton Inns in January. The first was in Las Cruces, NM and it was delightful. Then we stayed in the Sherman, TX Hampton Inn. This was not delightful. The room was not very clean, nor were the halls. We had duct tape holding our duvet together. When we complained the manager did replace the duvet. She said that their head housekeeper had just left. The remaining two that were in charge of our room spoke no English. The front desk people were very friendly...but who wants to stay in a hotel where there is duct tape on the duvet? Perhaps, this situation was just temporary. I should also mention the elevator. A young boy was stuck in the elevator. His father went to the desk and was told that the manager had been called...please if I were stuck in the elevator, I wouldn't want to wait for the manager to come and get me out. The elevator did not run smoothly. Finally, I just walked up and down the three floors.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review, 14 March 2014
Hello Norma, we apologize that you're stay was not up to par, we strive for 100% satisfaction with every guest, and regret that we were not able to fulfill that obligation with you during you're previous stay. We hope this will not hinder you from staying with us in the future, and look forward to meeting you're needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Sherman

Property: Hampton Inn Sherman
Address: 2904 Michelle Dr, Sherman, TX 75092-2541
Phone Number:
Region: United States > Texas > Sherman
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Sherman
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Sherman 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Unwind in the small-town atmosphere and natural splendor of Sherman, just an hour north of the Dallas/Fort Worth Metroplex. The Hampton Inn hotel in Sherman offers easy access to Highway 75 or 82 and is located within minutes of major corporate offices, natural attractions, Austin College and the Grayson County Airport. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 
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Also Known As:
Hampton Inn Sherman Hotel Sherman
Sherman Hampton Inn

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