I am sitting here at the HIlton Garden Inn as I write this review. The first night, my husband and I were given a room in which the view was a wall. When I asked to be upgraded they said it was the room I was assigned because I was using points. How's that for being a "valuable Hilton Honors member?" When I mentioned I was paying for two nights with our own cash, they reassigned us to a room that undoubtably was hosting a continual track meet. in the room above us. We did not complain UNTIL tonight when the wedding in the ballroom started shaking the floor and all of the walls with the music so loud that we are simply past miserable. When my husband and others on the floor went down to complain, the manager offered to comp. the room for another guest but said he wouldn't comp. us (remember I used points for only two nights of the four nights).So basically, I am not feeling valued and everyone should note that the walls here as well as the floors and ceilings are paper thin. Do not stay here!!!!!!
- Official Description (provided by the hotel):
- Our Hilton Garden Inn hotel is set among the dunes of the Gulf of Mexico beachfront and offers contemporary convenience on the north side of the island. We place you in the heart of the beach action where you can enjoy a gulf sunset, beach horseback riding, parasailing and more. We offer complimentary WiFi throughout our hotel along with a full-service bar and restaurant at the pool and deck. Check out what all our South Padre hotel has to offer! ... more less
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- Also Known As:
- Hilton Garden Inn South Padre Island Hotel South Padre Island
- Hilton Garden Inn South Padre Island Texas