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“Superior hotel with outstanding service”

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Hilton Garden Inn South Padre Island
Certificate of Excellence
Colleyville, Texas, United States
1 review
“Superior hotel with outstanding service”
5 of 5 bubbles Reviewed 27 February 2014

All staff members at the Hilton Garden Inn in South Padre Island were courteous, efficient as they performed their duties, and effective in making us comfortable as they provided personalized service. The entire facility was immaculate, the room was spacious, and the breakfast buffet has only been equaled on cruise ships. Superior value for the price!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harold R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 17 March 2014
Greetings Harold,

Thank you for leaving such a kind and thoughtful review of the Hilton Garden Inn on SPI. Our staff will be ecstatic about the complements you have left. We’re more than pleased you loved our service, breakfast buffet, and its value. We appreciate you selecting us and leaving your 5 star feedback. Please visit us again the next time you’re in town.

Thank you,
Aaron R.
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1,431 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (313)
Date | Rating
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English first
Marysville, Michigan, Usa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

From the moment we arrived we were impressed. The room was clean and vey quiet. Staff was friendly and helpful. Beds were comfy once we adjusted to our personal firmness choice. Food is excellent value with the exception of breakfast, feel that is a bit pricey...

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Frances G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 17 March 2014
Dear Frances,

We appreciate the complements you made about your recent stay at the Hilton Garden Inn. We’re overwhelmed you enjoyed your clean room, comfy beds, and our friendly staff. We had just as much fun accommodating your every need. Thank you for your kind words and we hope will chose us once again!

Thank you,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Padre Island, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 February 2014

The Hilton Garden Inn is the best hotel on the island. The ocean view was wonderful. The sound of the waves was so relaxing. We enjoyed the big breakfast and a walk on the beach each morning. The evening entertainment provided was an added touch. The staff was very friendly, positive, and helpful. And, last but not least the hotel sparkled.........someone was always cleaning. We are planning another winter trip in 2015 and the Hilton Garden Inn on South Padre Island is our choice for a wonderful vacation.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Zoey9887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 17 March 2014
Hello Zoey,

Thank you for taking the time to write about your stay in South Padre Island at the Hilton Garden Inn. We’re excited to read you will be coming back next year and we can’t wait. Thank you for highlighting the hotel’s cleanliness and scenic views. We delighted you enjoyed your stay with your spouse by taking relaxing walks on the beach each morning. Thank you for choosing us and naming us the best hotel on the island! Well see you next year!

Best,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 21 February 2014 via mobile

We are younger couple with a young child and we were a bit surprised at how many older people were here. That's not the Hilton's fault though. I bet everything switches at Spring Break!

The location on South Padre was perfect. Right next to a big beach bar. The pool complex was above average! The staff were VERY friendly and accommodating!

Stayed February 2014
Helpful?
Thank mab45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 17 March 2014
Dear guest,

We appreciate you taking time out of your day to leave an excellent review of the Hilton Garden Inn. It’s great to know you love our location being on the beach and right next to Clayton’s beach bar and our superb staff. Overall, we’re glad you had a great time as a couple with your child. Please come visit us again, we would feel honored if you did!

Best regards,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Friendship
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 21 February 2014 via mobile

We have only been here a day but we can see this is a very nice location. It backs up to the beach with a very large pool in between. Friendly staff and a clean room does it for us. We haven't eaten at the restaurant yet but the food smells delicious. The bar is small but well equipped with a friendly bartender giving great advice on restaurants. This is a great buy.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank Gerald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 17 March 2014
Dear Gerald,

We appreciate your kind complements about your review staying with us. We strive to exceed a customer’s expectations and glad we have done that for you and your spouse. Overall, all we are glad you had a blast and a fun Hilton experience. The next time you find yourself on the island, please come visit us and thank you for choosing the Hilton.

Best,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomer, Wisconsin
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 20 February 2014

Nice hotel. There are several "must visit" restaurants on the island so the only meal we ate at the hotel was breakfast and it's great. Make sure you try the omelette with extra jalapenos!

The rooms are spacious and clean. The ocean view rooms are worth the extra if you can get one. Sunrises can be spectacular.

It's located on the far north end of domesticated portion of the island so it's a little more quiet. It's within walking distance of the Sea Turtle rescue facilty. Beach walks are wonderful.

The only issue we had was with the room door lock. We had to have maintenance re-scan the lock each night. Watch out for room #406.

Room Tip: Get a room with an ocean view. Reservations recommended.
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pete J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 18 March 2014
Dear Pete,

Thank you for taking the time to share your experience about your stay with us. We’re delighted to hear that your stay was enjoyable. We’re truly ashamed that your room lock was malfunctioning but will make sure take care of the issue in a timely manner. We hope to see you here again for another pleasant stay with us.

Best wishes,
Aaron R
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Mankato, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 February 2014

Having access to the beach right from the hotel was great. Friendly staff. Good food. Overall good stay. We would definitely stay there again. Lots of entertainment at the hotel. Easy access. Good size rooms and nice balconies.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 18 March 2014
Valued Jason,

Thank you for your wonderful review of our Hilton Garden Inn South Padre Island. It is gratifying to know that your visit was a positively successful experience. We could not be more honored by having you back on your next visit south. See you soon!

Sincerely,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn South Padre Island

Property: Hilton Garden Inn South Padre Island
Address: 7010 Padre Boulevard, South Padre Island, TX 78597-7726
Phone Number:
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn South Padre Island 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
Our Hilton Garden Inn hotel is set among the dunes of the Gulf of Mexico beachfront and offers contemporary convenience on the north side of the island. We place you in the heart of the beach action where you can enjoy a gulf sunset, beach horseback riding, parasailing and more. We offer complimentary WiFi throughout our hotel along with a full-service bar and restaurant at the pool and deck. Check out what all our South Padre hotel has to offer! ... more   less 
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Also Known As:
Hilton Garden Inn South Padre Island Hotel South Padre Island
Hilton Garden Inn South Padre Island Texas

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