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“Beautiful place and great staff!”

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Hilton Garden Inn South Padre Island
Certificate of Excellence
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful place and great staff!”
Reviewed 18 August 2014

We stayed at HGI during one of the busiest weeks of the year. The staff always wore smiles. The hotel was always clean, including the hallway and door leading from the pool and beach areas. We stayed on the 3rd floor in a Jr suite facing the beach. It was an amazing view with the highlights being during the brief firework show and at sunrise! Even though the pool was right below us, the noise level went unnoticed in the room. We really enjoyed our stay and would stay again!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dosmorenoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 10 October 2014
Dear guest,

Thank you for your wonderful feedback, we are truly happy that you enjoyed your stay here with us. We highly appreciate your time to comment on our facilities and services. Your recognition for our staff and especially the hotel brings us great pleasure and we truly hope that we will be able to welcome you back to South Padre Island soon.
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1,526 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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1 review
Reviewed 17 August 2014

My hubby and I went to Padre for my birthday weekend. We chose this hotel and was extremely satisfied. The Hula show and fireworks on the beach a night was beautiful. I would recommend this hotel, its a bit pricey but worth it.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Victoria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 10 October 2014
Hi Victoria,

It’s wonderful it is to read your feedback of your stay with us. Thank you so much for this beautiful review. Reading your words of how everyone enhanced your experience is the most wonderful feedback we can get. It is as always, such a pleasure for all of us to have you staying here and we are very much looking forward to your next visit.
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Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 August 2014

Lobby was huge and very clean,room were very spacious and updated. Pool was huge and beautiful fireworks were on beach right behind hotel. Room service was reasonable and breakfast was very good especially omelet bar.This was our first time here and everything was perfect we didn't want to leave.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank leesey05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 11 October 2014
Hi guest,

We are delighted to hear that you had a wonderful time with us here at the Hilton Garden Inn. It is a pleasure to read that you appreciated our facilities and that our staff enchanted your stay here with us.We are looking forward to welcoming you both back to the island, and hope to exceed your expectations once again.
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Des Moines, IA
Level 5 Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 August 2014 via mobile

We loved this hotel! I did a lot of research before we made reservations and it really paid off! The pool was the nicest I've ever seen at a hotel. Huge! The restaurant had great food. And, every room has a balcony and either an ocean or bay view. We had the bay and it was fine by us. We could sit there and watch the parasailers. (Sp?) it was a great place for the adults to hang and leave the kids inside for a movie or so we wouldn't wake them in the a.m. The beach access was extremely convenient and we skipped out there every day. It would be helpful if there was a flyer about the beach and chair/umbrella rentals. Also, why aren't the towels at the pool? I understand the beach issue, so put them down by the hot tub timers where only hotel guests are likely to know they're there. Only two negatives which are really Hilton issues and not that of the mgt and staff, we presume. One, get new or more pillows. Ours were so flat you had to lay on two. But with four people and six pillows, math didn't work. Second, what's with the La Quinta folks using the Hilton pools. It was the only negative I heard from other guests and I agree. I paid a premium because of the pool and was a little torqued others who didn't got to use our pool. Nothing was wrong with the LQ guests, it was more of an issue of "you get what you pay for."

Stayed August 2014, travelled with family
Helpful?
2 Thank IowaIrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 22 October 2014
Dear guest,

Thank you so much for your review and positive recommendations.Guest satisfaction is our number one priority and by reading your review, we’re glad to know that we exceeded your expectations. I will make sure to share your comments with our staff. We look forward to having you during your next trip to South Padre Island.
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Killeen, Texas, United States
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2014 via mobile

This was our first trip to south padre. We stayed an extra day at the hilton. Everything was great. We got a junior suite with ocean view and I must say it was worth it! U can catch the sunrise right from ur balcony. It's overlooking the pool and ocean. I loved it. The kids loved the pool with changing light colors. Easy access to the beach, and close to claytons beach bar. They have a great restaurant and mini starbucks cafe. Room was clean and we stayed 2 nights and 3 days. We are definitely staying here each time we come.

Stayed August 2014, travelled with family
Helpful?
Thank Warnita F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 6 November 2014
Hi Warnita,

How wonderful to hear that you had a great stay here with us. It is truly pleasing to know that that you found our staff amazing and on behalf of all of us here at the Hilton Garden Inn, it was a pleasure to have you both staying here with us and we hope to see you soon again.
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Round Rock, Texas
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2014

Excellent hotel, we really enjoy the flavorful restaurant. Good cuisine. Love the bedroom size, very clean rooms.
The only issue we had was that the hotel allowed some individual walking around the hotel with inappropriate clothes, and nothing was done about it.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RoundRockMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 14 November 2014
Dear guest,

Thank you for choosing us and for taking the time to let others know you had a wonderful experience. We aim for excellence and we’re thrilled you had an unforgettable experience. I appreciate your kind sentiments and I anticipate your return.
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San Antonio, United States
2 reviews
Reviewed 13 August 2014

The staff made all the difference in the hotel, felt like we were staying with Family. Jessica the waitress that serves the pool/deck area treated us like royalty! The manager for the pool/deck was outstanding as well.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jose H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, 6 November 2014
Hi Jose,

Thank you so much for this lovely review.It is lovely to read that our staff were able to make your short getaway so memorable. On behalf of all the staff, it was a pleasure having you staying with us and we all hope that you will take more getaways to visit us and South Padre Island again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn South Padre Island

Property: Hilton Garden Inn South Padre Island
Address: 7010 Padre Blvd, South Padre Island, TX 78597-7726
Phone Number:
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn South Padre Island 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
Our Hilton Garden Inn hotel is set among the dunes of the Gulf of Mexico beachfront and offers contemporary convenience on the north side of the island. We place you in the heart of the beach action where you can enjoy a gulf sunset, beach horseback riding, parasailing and more. We offer complimentary WiFi throughout our hotel along with a full-service bar and restaurant at the pool and deck. Check out what all our South Padre hotel has to offer! ... more   less 
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Also Known As:
Hilton Garden Inn South Padre Island Hotel South Padre Island
Hilton Garden Inn South Padre Island Texas

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