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“Nice but needs a little attention to a couple details”

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Isla Grand Beach Resort
Certificate of Excellence
Reviewed 17 July 2013

Hotel was great. Room was great but the master bedroom was too hot (even with the thermal blinds closed). And maintenance had no fans . We had to buy our own fan for the bedroom.
Second thing is the sand area(volleyball etc) was an ashtray. cigarette butts, trash, beer cans,...
And you have to walk thru it to get to the beach.

  • Stayed: July 2013, travelled with family
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Thank justin h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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770 - 776 of 993 reviews

Reviewed 14 July 2013

This was our 5th visit to South Padre Island and our 4th stay at Isla Grand. Once again Isla Grand provided us with a wonderful beach vacation. The staff was great, food at Windjammer was wonderful (we had 2 breakfasts and a lunch here), the ground were immaculate and the beach was beautiful. We stay in the cabanas which provide us with the room we need (I don't cook on vacation so we don't need the full kitchen in the condos). We noticed this stay the rooms had been upgraded with pergo wood floors and granite in the kitchenette and bathroom as well as new bathroom fixtures and tile. The beds were very comfortable and housekeeping was on the ball - it was amazing how much sand they managed to clean out of our room every day. We love being steps from the beach and having the full services of a resort. Spent a fair amount of time at the pool bar and in the hammocks by the pool. This is the beach and South Padre Island - you are not going to get 5 star resort style rooms - but we've found Isla Grand to consistently offer clean rooms and beautiful grounds and the location can't be beat. We will be back! Restaurant tip - eat at Gabriella's right around the corner - some of the best Italian food we've ever had!

Room Tip: Beachfront rooms are literally steps from the sand.
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  • Stayed: July 2013, travelled with family
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3  Thank frog0823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2013

This used to be the best hotel on the island and not anymore. What a shame!
The hotel is located in a great place with good parking. The restaurant is very slow and food is okay.

The front desk staff is rude and seems to not know what they are doing most of the time. They will give away your reservation although you have checked the same day.

The pool is nice and access to the beach is good, but this is a typical for all hotels on the beach.
I hope they improve their customer relations! Next time, we will not stay there!

Room Tip: Do not trust your reservation as they will change it and give to someone else! Not reliable!
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  • Stayed: July 2013, travelled with friends
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2  Thank Denver_ColoradoAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2013

We booked the hotel only two weeks out from 4th of July weekend. We contacted the hotel about our room preference, if they could give us 1st floor, etc. They were very quick to respond, so very nice and when we finally got to the hotel, we were so pleased! The check in was super fast, the attendants were so nice (even though there were very disgruntled people in the lobby arguing about availability on a busy weekend) and we received THE BEST ROOM (*opinion) of the resort! We asked for a roll away and had it immediately. The staff was so very accommodating! The cleaning crew was so friendly and the property was immaculate. We were so very pleased! The only reason we didn't give it a five star was because the rooms could use a microwave and coffee maker......If we could give it 4.75, I would!

Room Tip: Contact hotel!
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  • Stayed: July 2013, travelled with family
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Thank JeffandLesli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

Our July trip to SPI was my first visit to the island. Since I had no idea of the island having only gone to Galveston, Port Aransas, and Corpus Christi in the past, I decided to spend a little more for accommodations just in case. The hotel's website showed beautiful pictures of the pool areas and beach. Those are an accurate depiction. We enjoyed the pool (wish, since there were two, that the smaller one was adults only). we walked to the beach twice, but only waded in the water. Didn't see the need to spend money for chairs to sit on the beach when the pool area was so nice.The cabana room my husband and I had was nice, but not above average by any means. Our sleep number bed controls did not work. we did not mention this to hotel management the bed was comfortable enough as it was. We had breakfast vouchers and ate in the hotel's restaurant all three mornings. The food was good and our service was excellent. On our departure day, we arrived at 6:30 to eat and get on the road. The server was friendly and the food arrived in a timely manner. While driving around the island, we saw several other hotels and condos that we would be comfortable in if we return. I would consider this hotel again if the price per night was lower.

Stayed: July 2013, travelled as a couple
1  Thank angela_brown1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

Location on the beach was the best! The rooms online showed to be luxury with a luxury price $$$$ but not the case. It was more of what a motel 8 or 6 is but costs $$$$. Dead roach on carpet, dirty bath cloth in shower, tv that could not watch bc of the discoloration in the pigments, carpet that must have been the original. The resort is pet friendly... However when owners left their doggies in room all day or for late dinner all you got was barking. The food was good, highly recommend the burgers by the pool. Speaking of pool found all kinds of things like a crab at the bottom, empty bear can and all the used floaters people disregarded. Just disappointed for what the online photos and description was compared to what you got plus outrageous price. Resort Really?

  • Stayed: July 2013
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1  Thank Kristieizzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

After spending four days at the Isla Grand Beach Resort, one thing is apparent, their website tells a story of a Great Luxury Hotel on the Island, instead, it is a step up from a two star hotel. The rooms need a major upgrade, it reminds me of a room from the 1980's full of mildew. The A/C never cooled the room, even when we called maintenance there was nothing they could do. We requested an extra pillow, and was told no. The internet at the hotel seemed to be as fast as dial up. The pool and the beach were great, fantastic location for everything.
I never wrote a negative review, but this hotel should be a last resort, literally!
The people that worked at the hotel were great and worked with what they have, unfortunately it needs a massive renovation.

Room Tip: Make sure you ask for a room with central air.
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  • Stayed: July 2013, travelled with family
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1  Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Isla Grand Beach Resort

Address: 500 Padre Blvd, South Padre Island, TX 78597-6615
Phone Number:
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in South Padre Island
#5 On the Beach Hotel in South Padre Island
Price Range: £107 - £322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla Grand Beach Resort 4*
Number of rooms: 187
Official Description (provided by the hotel):
The Isla Grand Beach Resort is the premier resort along the Texas Gulf Coast. Located right on the beach, in the southern portion of South Padre Island, the Isla Grand Beach Resort is easy to find and conveniently located near all of South Padre's top attractions. This beachfront resort has great onsite amenities such as two swimming pools, hot tubs, tennis courts, sand volleyball courts, restaurants, a nightclub, gift shop, coffee shop, activities and more. With such a prime location in the heart of South Padre Island, the Isla Grand Beach Resort offers the kind of warm hospitality, inviting resort atmosphere and top-notch services sure to please business and leisure travelers alike. Be sure to ask about our special offers and package deals! From the Grand Bed & Breakfast to the Hole in One Golf package, you're sure to find one that fits your needs and budget. We're the perfect choice for your next business conference featuring 10,000 square feet of conference space. Excitement is never far at Isla Grand Beach Resort. The nearby nightclub has liver entertainment every day of the year featuring bands and musical guests from all over the United States. Whether it's business or pleasure, we're sure that you'll find what you're looking for when staying at our beautiful beach front resort. It's like a tropical getaway that's not too far from home! ... more   less 
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Also Known As:
Isla Grand Beach Hotel South Padre Island
Hotel Isla Grand Beach
Radisson South Padre Island
Isla Grand Beach Resort South Padre Island, Texas

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