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“Moldy and Humid”
Review of Pearl South Padre

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Pearl South Padre
Reviewed 1 November 2013

The staff and service were great. Bed was a little too firm for my husband and I, but to each his own on that one! The room felt stuffy and humid, and the bathroom showed signs of mold, and some spots looked painted over. Also, the opposite side of the shower wall (in the room, by the bed) looked like it was caving in or something. The wall outlet was all crooked. It was alright, good drinks, good service, just an old building.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Adriana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this reviewResponded 4 November 2013

Thank you comments of your recent stay with us. Our Staff and Management take great pride in serving each and every guest. We sincerely apologize for your inconvenience you experienced with your room. We are very lucky to have a wonderful beautiful Ocean Front Property but sometimes can be a challenge due to the environment. Our Engineering & Housekeeping Departments are currently working on a Preventive Care Program for all rooms. We value your feedback as it will help us to improve our hotel and we hope you give us the opportunity to exceed your expectations on your next visit to South Padre Island.

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Reviewed 29 October 2013

The Pearl is just that - a gem. You feel valued and you receive great value for the stay. You don't have to leave the country to have a high-class resort mini-vacation at a very affordable rate. Give this place a try and you'll be returning.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this reviewResponded 31 October 2013

We are so happy to hear we exceeded your expectations during your stay. Our wonderful staff will go out of their way to assist you in any way. We continue to improve our property and we want to your choice hotel when planning your next getaway for a relaxing experience.

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Reviewed 28 October 2013

One of my and my wife favorite places to vacation and get a break from the Chicago city noise and cold weather. They keep the Hotel very clean. The pool area is great with easy access to the Gulf beach. The service is great the staff is very friendly especially in the Beachside side Bar & Grille. The Friday night seafood buffet and Sunday morning Brunch is a must. AWESOME! This was our second stay. My older two sons came along this time. They also enjoyed there stay and commented on what a nice place it was.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this reviewResponded 30 October 2013

Thank you very much for sharing your experience with us. We continue to improve our level of service and our Housekeeping Department takes pride in keeping our property clean. We are so happy to hear you continue to stay with us for a second time at the Pearl and enjoy the delicious Friday Night Seafood Buffet and the Sunday Champagne Brunch in our Beachside Bar and Grille Restaurant. We hope that you and your family continue to make South Padre Island your vacation destination and be your choice hotel.

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Reviewed 27 October 2013

The Pearl is beautiful. Staff extremely professional and went out of their way to make sure everything was to our liking. Friday night seafood buffet...Superb! Location is wonderful. Pool area is great, separate pools for families, and couples. Also a Kiddie Pool.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank sandiz2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this reviewResponded 29 October 2013

Thank you so much for taking the time to write such nice review. We are very proud and honored to have great staff that takes excellent care and is here to serve our guests. Our Food & Beverage Director will be delighted to hear you enjoyed the Legendary Friday Night Seafood Buffet in our Ocean Front Beachside Bar & Grille Restaurant. It is great to hear you enjoyed our fabulous pool and the Kiddie Pool with your family. We hope that you continue to be your choice Hotel when making your vacation plans.

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Reviewed 27 October 2013

This was our first trip to South Padre. Our stay at Pearl South Padre made us want to come back. It was a very relaxing and friendly atmosphere. We enjoyed our full American breakfast that consisted of eggs, bacon, fresh fruit and toast. For October, the weather was great and the ocean temperature was perfect. We took advantage of the "Winter Texan Package" which starts Oct. 1st.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this reviewResponded 29 October 2013

It is great to hear you took Advantage of our "Winter Texan Package" and you enjoyed the Breakfast Americano in our Beachside Bar & Grille Restaurant! Our Staff & Management Team are here to serve you and we are so happy to hear you will be coming back! Thank you very much for staying with us and we want to continue to make a memorable experience for you and your family on your next visit to South Padre Island.

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Reviewed 22 October 2013

OK place to stay. Was there in Off Season, early October. Staff was friendly but not able to help with recommendations about where to get early morning breakfast. The beach at the hotel is nice. The hotel pool is too shallow for any diving.

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Omni Hotels & Resorts
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this reviewResponded 25 October 2013

Thank you for your feedback on your recent visit. We continue to train our staff and improve our level of service to better serve you. We hope that you give us the opportunity on your next visit to South Padre Island.

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Reviewed 21 October 2013

Experience the friendly staff. A very clean place to lay your head, and great food on the plates. It's great for couples, family, and great for business. This is a place we would enjoy returning to. Ladies check out the Sapphire, you'll enjoy the experience.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this reviewResponded 31 October 2013

Thank you for sharing your experience during your stay and I am happy to hear you enjoyed clean rooms with New Beds our great food. We have a beautiful Ocean Front View and South Padre Island is a year round destination for everyone to enjoy. I hope you visited the Sapphire Spa which is Managed by our Property. We want to continue to be your choice hotel when planning your next getaway.

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Additional Information about Pearl South Padre

Address: 310 Padre Boulevard, South Padre Island, TX 78597-6501 (Formerly Sheraton South Padre Island Beach Hotel)
Phone Number:
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in South Padre Island
Price Range: £75 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pearl South Padre 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled on the island's southern tip, the Pearl South Padre is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment you drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, you'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. ... more   less 
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Also Known As:
Pearl South Padre Hotel South Padre Island
South Padre Island Sheraton
Sheraton South Padre Island
Pearl South Padre South Padre Island, Texas

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