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“Liked everything but the bar”
Review of Pearl South Padre

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Pearl South Padre
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Liked everything but the bar”
Reviewed 4 March 2014

Beds were excellent; rooms were nice, good space and great views; food was quite decent at the restaurant, enjoyed the Friday seafood buffet; service was extremely friendly and helpful, even when handling a crowd; the bar experience was awful, no table service, average quality drinks, and almost no service, even standing directly at the bar.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank radenah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 5 March 2014
Thank you for your feedback. We are pleased to hear you enjoyed the view and the beds in your room. We do apologize regarding the service at our bar area. We take all comments seriously and we will make improvements so that this is no longer an issue. We hope that you keep us as your choice hotel on your next trip to South Padre Island.
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1,587 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
Level 1 Contributor
4 reviews
Reviewed 3 March 2014

This hotel is a little worn, however, it is a great place to stay for the money. The pool and swim up bar are awesome. Steps from a very clean beach. Nice hot tub. But the best part of this hotel is the staff. From the minute you walk onto the property, you are greeted very warmly. The rooms are clean and well cared for. Their breakfast buffet has all you could want, and Mercedes will always have a smile for you. The Friday night seafood buffet is very good as well.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianeb3162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 5 March 2014
Thank you for your feedback on your recent stay. We are ecstatic to hear you enjoyed your stay, our pool and beach area and our Beachside Bar and Grille. Thank you for staying with us, we hope you keep us as your choice hotel on your next vacation or getaway to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 March 2014

We spent the weekend at the Pearl in a 3 bedroom suite! It was beautiful! The hotel is very nice also. During peak season this would be a great place to visit. Our suite had a large balcony with hot tub. The hot tub didn't work! But the hotel compensated us well for the unconvinced. The pool had a heated section so we were able to get some sun also. The pool bar wasn't open though it should have been because it was sunny and 75 and a ton of people were out there. I would go back in the Summer! The property sits on the beach with a very nice beach access.

Room Tip: Beach view is beautiful and worth the extra cost!
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 5 March 2014
Thank you for your feedback. We are happy to hear you enjoyed your condominium, our pool area and our direct beach access. Thank you for staying with us, we hope we remain your hotel of choice on your next visit to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara Falls, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2014

Hotel has good location but some services are poor;TV service is very poor;no fans in the bathroom which is unbelievable for a large hotel;daily cleaning is done late in the afternoon;we had to keep asking for coffee in the room each day

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank George N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 5 March 2014
Thank you for your feedback on your recent visit. We are glad you enjoyed the view from our property. We do apologize that we did not meet your expectations. We do continue to grow and improve on our product and service and with time I am positive that you will see this as well. Thank you for staying with us, we hope we remain your choice hotel on your next trip to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brownsville, United States
1 review
Reviewed 28 February 2014

Best hotel experience. Me and my significant other were looking to spend a nice time together enjoying the island and we could have not found a better place than the Pearl. The service was amazing, the rooms were beautiful, and the whole atmosphere was great and welcoming. The balcony in the room was the best part! I can't wait to return! I definitely recommend this hotel to anyone looking to have a great time.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jackelyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 5 March 2014
Thank you for your positive feedback. We are glad to hear that your stay with us was the best hotel experience. Thank you so much for staying with us. We look forward to welcoming you on your next vacation or getaway to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, TX
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 February 2014

We loved this hotel! The entire staff was so friendly. The hotel's lobby, restaurant, pool areas, fitness center have all been updated. Our room was a little dated (popcorn ceiling and older floor tile) but was always clean. (Bathroom has been updated.) Pool view from our room was beautiful, and beach was just a few steps away. Only negative was the fog, but if they could have, I believe they would have taken care of that too!. We booked the Winter Texan package which includes a terrific breakfast! Can't wait to go back!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank retiredlibrarian2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 5 March 2014
Thank you for your feedback. We are pleased to know you enjoyed your stay and were able to take advantage of our Winter Texan Package. Thank you for staying with us, we look forward to serving you on your next visit to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hunt, Texas
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 February 2014

I've been staying at the Pearl (formerly Sheraton) for many years, and it continually improves! The service staff has always been the best, in my opinion, and the view as well as the proximity to the beach cannot be surpassed. Having the option of a condo or a room enables one to select more personalized lodging, which I like. When I get to the Pearl, I feel like I'm returning home because of the welcome from the bellmen! It is a great place to stay with children, too!

Room Tip: Rooms on the south overlook the swimming pool but rooms on the west can view the sunset-each has adv...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 410Kathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 5 March 2014
Thank you for your feedback on your recent stay. We are glad to know you enjoy yourself every time you stay with us. Our management and staff strive to receive feedback such as yours. Thank you for staying with us, we look forward to welcoming you back on your next trip to South Padre Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pearl South Padre

Property: Pearl South Padre
Address: 310 Padre Boulevard, South Padre Island, TX 78597-6501 (Formerly Sheraton South Padre Island Beach Hotel)
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pearl South Padre 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled on the island's southern tip, the Pearl South Padre is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment you drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, you'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. ... more   less 
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Also Known As:
Pearl South Padre Hotel South Padre Island
South Padre Island Sheraton
Sheraton South Padre Island
Pearl South Padre South Padre Island, Texas

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