My family and I recently stayed here for a Spring Break vacation. At first impression the valets were very professional and polite. However, on the day of check out we had breakfast in the hotel restaurant at which time the waiter overcharged my card giving himself a $20 tip on a $50 meal. Next as we checked out we learn that the hotel actually already charged amenities to our credit card and we would have to wait 5 business days for reimbursement, not a problem except for they only reimbursed $100 of $140 to my card. When I called to inquire about the missing $40 I was told that we were charged an additional $10 per guest for a blue bracelet that was mandatory for us to wear the entire weekend for security to ID us as guests. The bracelet served no other purpose, there was no included immunities or services other than a ridiculous hidden charge included for a cheap wrist band that you could get at any local carnival. I am disappointed with the dishonest business practices of this place. Further be very careful when going on the balcony, the tile is extremely slippery when wet, which it was always wet from moisture in the air. Overall, I would have rated this place higher, but their hidden fees and the theft of their staff restrict me from giving this place a decent rating.
- Official Description (provided by the hotel):
- Nestled on the island's southern tip, the Pearl South Padre is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment you drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, you'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. ... more less
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- Also Known As:
- Pearl South Padre Hotel South Padre Island
- South Padre Island Sheraton
- Sheraton South Padre Island
- Pearl South Padre South Padre Island, Texas