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“Excellent staff”
Review of Pearl South Padre

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Pearl South Padre
Columbia, Missouri
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent staff”
Reviewed 30 March 2014

The staff was very professional and friendly. We felt well cared for. The room was adequate, a little stark and a little run down. The restaurant was great for breakfast; the menu was pretty limited for dinner. We were pleased not to find the spring break college student craziness we were worried about. All in all a pleasant place but you might do better in a little newer hotel.

Stayed March 2014, travelled with family
Helpful?
1 Thank lawmom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 31 March 2014
Thank you for your feedback on your recent stay. We are glad that our staff helped make your stay more enjoyable and that you enjoyed your breakfast in our restaurant. Thank you for staying with us, we look forward to welcoming you back on your next trip to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,553 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
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English first
Carver, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014

The room was very dirty - not at all what is pictured on the internet. The floors hadn't been swept or vacuumed in days. There were drinks from the previous residents spilled on the floor and nightstand and not cleaned up. Beer cans came tumbling out from under the couch when we pulled out the extremely uncomfortable hide-a-bed. Noisy at night. The only thing good was the newly remodeled granite bathrooms. It was the most expensive hotel we had ever stayed at and the worst quality!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 31 March 2014
Thank you for your feedback. We apologize that we did not meet your expectations. We do continue to grow and improve on our product and service and with time I am positive that you will see this as well. He hope we remain your choice hotel on your next trip to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these South Padre Island hotels

San Antonio
2 reviews
Reviewed 30 March 2014

I liked this hotel very much. The staff are very friendly and the service was excellent. The only issue I saw was the bottom of the balconies needed maintenance. My family and myself loved the pool area and the proximity to the beach was fantastic.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Alexander S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 31 March 2014
Thank you for your feedback on your recent stay. We are pleased to hear you enjoyed the location of our property and that our staff helped make your stay more comfortable. Thank you for staying with us, we look forward to seeing you on your next visit to South Padre Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wylie, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2014

This hotel looks well groomed from the outside and to the lobby, but the actualt hotel rooms are dirty and poor quality. I suggest to stay away and pay your money for the quality of the hotel room and not the decor.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Victoria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 27 March 2014
Thank you for your feedback. We apologize regarding the issue you had with the cleanliness in your room. We take all comments seriously and we will make improvements so that this is no longer an issue. Thank you for staying with us, we hope that you keep us as your choice hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa City, United States
1 review
Reviewed 24 March 2014

The customer service was excellent and really blew me away. This hotel acted as a sanctuary for my friends and I away from the partying. If you are looking to do spring break with 100% of the craziness, try to stay somewhere else. If you are looking for a good taste of the spring break atmosphere while being able to escape it, this is the place for you. It was never too crowded. The hotel tried to make it fun with a DJ by the pool during the day, but it was lacking popularity (amount of people).

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Ryan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 27 March 2014
Thank you for your feedback on your recent stay. We are pleased to hear you and your friends enjoyed our property throughout your stay. Thank you for staying with us, we hope we remain your choice hotel on your next vacation or getaway to South Padre Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 March 2014

I hope hotel improves an attitude of front desk staff like reservation staff. Hotel has great location and good services overall. Kitchen equipment and facilities was good in condominium we rented. Would prefer to come and stay again!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 353shilpas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 27 March 2014
Thank you for your feedback on your recent visit. We apologize that we did not meet your expectations. We do continue to grow and improve on our product and service and with time I am positive that you will see this as well. Thank you for staying with us, we look forward to welcoming you on your next visit to South Padre Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granite City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014

A former great Hotel, that has fallen on tough times. Beautiful grounds and complex, that has not been modernized or maintained. Rated as a 4 1/2 star Hotel, it actually rates about a 3! When anothe ajoining room showers...you can hear it in your room. There was a distinct sewer smell coming from the bathroom a number of times. The pool had sand all over the bottom. Many of the staff were friendly, and helpful! A complete facelift and perhaps new management could restore a former beautiful facility to its former glory!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Curt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 27 March 2014
Thank you for your feedback on your recent visit. We apologize that we did not meet your expectations. We do continue to grow and improve on our product and service and with time I am positive that you will see this as well. Thank you for staying with us, we hope that we remain your hotel of choice on your next vacation or getaway to South Padre Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pearl South Padre

Property: Pearl South Padre
Address: 310 Padre Boulevard, South Padre Island, TX 78597-6501 (Formerly Sheraton South Padre Island Beach Hotel)
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pearl South Padre 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled on the island's southern tip, the Pearl South Padre is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment you drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, you'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. ... more   less 
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Also Known As:
Pearl South Padre Hotel South Padre Island
South Padre Island Sheraton
Sheraton South Padre Island
Pearl South Padre South Padre Island, Texas

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