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“great location great possibilities” 4 of 5 bubbles
Review of Pearl South Padre

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Pearl South Padre
chicago,il
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great location great possibilities”
4 of 5 bubbles Reviewed 7 April 2014

I am a member of tripadvisor, so was somewhat nervous when I read reviews so all over the place. I wopuld agree that sme paint to the room s and updated furniture would be helpful. Beds were very soft, and comfy if you like soft beds, I prefer firm matress. View and locotion were outstanding. Each staff member was super nice and freindly, smiled and greeted at all times. Pool was gorgeous, just too cold, the small heated area by the bar was the only place my family could swim and it was small. Good thing the bar was closed or we wouldnt have been able to swim at all. So many possibilities with an update and heated pool, Gorgeous property and very willing staff

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank naspe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 8 April 2014
Thank you for your feedback on your recent stay. We are glad to hear you enjoyed your stay. We continue to grow and improve on our product and service and with time I am positive that you will see this as well. Thank you for staying with us, we hope we remain your choice hotel on your next visit to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,502 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
2 of 5 bubbles Reviewed 7 April 2014

What you see on the website is not what you will get when you stay there, the hotel is very very dated, however the rooms were clean and the wait/valet staff were very pleasant. Restaurant was somewhat dirty, if you sit inside the windows that separate you from the ocean were unbelievably dirty and hard to even see out, menu did not have a lot of choices.

  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank lorib426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 8 April 2014
Thank you for your feedback on your recent visit. We apologize that we did not meet your expectations. We continue to grow and improve on our product and service and with time I am positive that you will see this as well. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these South Padre Island hotels

Hendersonville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 April 2014 via mobile

Based on my amazing experience at this beautiful hotel starting on April 2nd, I'm pretty sure the disappointed people must have accidentally reviewed the wrong hotel. I had actually checked in another local hotel the same day and was truly disappointed there. When I came over for a massage at the Sapphire Spa next door I strolled over and discovered that The Pearl was exactly what I was looking for. Samantha and Jessica were perfect greeters and helped us find the perfect room. The cost was less than the inferior hotel I left, the room was clean and comfortable, and the staff very helpful and friendly. We will definitely be back!

Stayed April 2014
Helpful?
Thank Beccap58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 7 April 2014
Thank you for you feedback on your recent stay. We are ecstatic to hear you enjoyed your visit with us and our staff helped make your stay more comfortable. Thank you for staying with us, we hope we remain your choice hotel on your next vacation or getaway.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
2 reviews
5 of 5 bubbles Reviewed 3 April 2014

The pearl is a very beautiful place to stay. The pictures on the site did not do it justice. It was way better in person. The staff at the Hotel were great, no issues checking in or out. If your looking for a nice and affordable place to stay in South Padre, the Pearl is where it's at. The McGregor's

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank riderman71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 4 April 2014
McGregor family,
Thank you for your feedback on your recent stay. We are pleased to hear you enjoyed our property and that our staff were bale to make your stay more comfortable. Thank you for staying with us, we hope you keep us as your choice hotel and we look forward to seeing you on your next vacation or getaway to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 April 2014

My husband and I went there for the weekend for our honeymoon. First we were disappointed of the price for their romance package. In addition, they didn't even have complementary breakfast. We left on Sunday morning at 9 am for and came back at 4 pm and our room wasn't clean yet. They didn't even once change our bed sheets nor replaced our towels during the three days we were there. They make you pay a deposit of $100.00, which although they return, not sure what it is for. But they sure made time to slip your receipt through the door. The pool was packed and although it was really close to the beach, it just didn't feel comfortable. The elevators were dirty, and the gift shop they have inside is terribly expensive. The parking for the hotel was far from the actual hotel and it was very annoying to have to walk to and from the car each time so far to get to our room. Again, not impressed. Simply not worth the price we paid for. Not staying there again.

  • Stayed March 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AnitaMokVi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 3 April 2014
Thank you for your feedback. We apologize regarding the cleanliness and replenishment of amenities in your room. We take all comments seriously and we will make improvements so that this is no longer an issue. Thank you for staying with us, we hope that you keep us as your choice hotel and we look forward to seeing you again on your next vacation or getaway.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 31 March 2014

Was hoping that the pictures of this hotel were a good depiction but we were disappointed. The pool area is misrepresented in the photos. Hotel housekeeping needs to improve. Had to ask for towels daily, amenities were not replaced. Really was expecting more.

  • Stayed March 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 1 April 2014
Thank you for your feedback. We apologize regarding the cleanliness in your room and the replenishment of amenities. We take all comments seriously and we will make improvements so that this is no longer an issue. We hope that you keep us as your choice hotel on your next vacation or getaway to South Padre Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Missouri
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 30 March 2014

The staff was very professional and friendly. We felt well cared for. The room was adequate, a little stark and a little run down. The restaurant was great for breakfast; the menu was pretty limited for dinner. We were pleased not to find the spring break college student craziness we were worried about. All in all a pleasant place but you might do better in a little newer hotel.

Stayed March 2014, travelled with family
Helpful?
1 Thank lawmom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 31 March 2014
Thank you for your feedback on your recent stay. We are glad that our staff helped make your stay more enjoyable and that you enjoyed your breakfast in our restaurant. Thank you for staying with us, we look forward to welcoming you back on your next trip to South Padre Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pearl South Padre

Property: Pearl South Padre
Address: 310 Padre Boulevard, South Padre Island, TX 78597-6501 (Formerly Sheraton South Padre Island Beach Hotel)
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pearl South Padre 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled on the island's southern tip, the Pearl South Padre is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment you drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, you'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. ... more   less 
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Also Known As:
Pearl South Padre Hotel South Padre Island
South Padre Island Sheraton
Sheraton South Padre Island
Pearl South Padre South Padre Island, Texas

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