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“I stayed in October '13”
5 of 5 bubbles Review of Pearl South Padre

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Pearl South Padre
Austin, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“I stayed in October '13”
Reviewed 13 July 2014

I stayed here many, many years ago when it was the Sheraton. I loved it then and now I love it even more! It has been redone excellently. The tropical pool area & outside pool service made me feel like I was a queen! I would be disappointed if I had to stay anywhere else!

  • Stayed October 2013, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank fr0maustintexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 15 September 2014
Thank you for your feedback for your stay here at Pearl South Padre. We are glad to know you enjoyed our pool area and the service at our Palapa bar. Thank you for staying with us, we look forward to your return on your next vacation or getaway to SPI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,520 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (223)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014 via mobile

This hotel was a bit pricey for what we got but in the end it was worth it. Located right off the Queen Isabella bridge. Bell man service was very handy to and from the room. Paid the extra $10/day for valet, also worth the price. Room was a good size, beds and bedding just OK. Room had a fridge and nice tv. Our room was on the 5th floor facing the pool so it was a great view of both the beautiful pool area and the water! Pool area is great, very large. Hot tub, Little slide for tots, waterfall for kids and a swim up bar for adults. Walk down the ramp right into a clean and beautiful beach. It wasn't overcrowded or dirty. Parasailing and beach gear rentals available too. The hotel is aging but still nice so due to this is why I said I thought it to be a bit pricey at $225/night. I will definitely come here again. Don't think the trip would have been as good without staying at the Pearl.

Stayed July 2014, travelled with family
Helpful?
1 Thank Aileen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 15 September 2014
Thank you for your feedback on your recent stay. we are pleased to hear that you enjoyed the room size, TV, swim up bar, and kiddie pool. Thank you for staying with us, we look forward to welcoming you back on your next visit to SPI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2014 via mobile

First, the staff was helpful and friendly. However, our balcony was facing the dumpster and had a terrible smell. We could not enjoy the partial ocean view because of the odor. The front desk moved us to a different room and that made a difference. Not what I was expecting by looking at the pictures online. Won't stay at this place again. Not worth the money. The swim up bar also had a bad smell.

Stayed July 2014
Helpful?
Thank Veronica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 12 September 2014
Thank you for your feedback. We are pleased to hear that our service here at Pearl South Padre was everything it should be. We apologize that we did not meet your expectations. We do continue to grow and improve on our product and service and with time we are positive that you will see this as well. Thank you for staying with us, we hope you give us the chance to redeem ourselves on your next visit to SPI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2014

The pool had hair balls in it all three days we were there, the pool area smells like puke all the time, and our room was facing the garbage outside so it stunk the entire time we were there. The hotel is old, the rooms are disgusting and dirty, maid service never came until 5-6:00 in the evening. The only good thing was their breakfast, everything else sucked! I would have not even paid 50 a night to stay there. Very very very disappointed! The pictures u see online aren't even close to what it looks like in person. Oh, and the bar in the pool is disgusting too... U smell garbage and puke the whole time.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CKomatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 12 September 2014
Thank you for your feedback on your recent stay. We apologize that we did not meet your expectations. We do continue to grow and improve on our product and service and with time we are positive that you will see this as well. Thank you for staying with us, we hope you will consider another visit with us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these South Padre Island hotels

Austin, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

I stayed here based off of reviews I read online. This hotel seemed to have better reviews than most, which might be somewhat scary as this hotel wasn't anything amazing. The rooms were OK, the hotel was decent but I found it a bit pricey for what I was expecting and what it actually was when I arrived. Nonetheless, the stay was fine and I enjoyed myself. I probably would stay again, but that's mostly because I'd be too worried about what other hotels on the island might be like considering this is one of the higher priced hotels on SPI.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Joshua E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 29 July 2014
Thank you for your feedback. We are glad you enjoyed your stay. we do continue to grow and improve on our product and service and with time we are positive that you will see this as well. Thank you for staying with us, we hope we remain your choice hotel on your next vacation or getaway to SPI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mcallen
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

I usually stay on brand hotels, wanted to stay on a non-brand hotel to see maybe its a better but what a mistake. I should' ve stay on a brand hotel. Rooms are very small, looks old, beds are way small, sheets and pillows smell used not clean and fresh. Service from the staff on the pool (wearing yellow shirts) very rude and diacourteous. Will not recomend this hotel or will not stay again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joetrujillo33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 29 July 2014
Thank you for your feedback on your recent visit. We apologize that we did not meet your expectations. We do continue to grow and improve on our product and service and with time we are positive that you will see this as well. Thank you for staying with us, we hope you give us a chance to redeem ourselves on your next visit to SPI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pearland, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2014

The pool was gross, the pool water smelled and look like the water was not being maintained on a daily basis. The pool water looked the same every day, murky. The condo I stayed had paint peeling from the walls. Toilet paper dispenser coming out of the wall. Faucets rusted. Lights not working on balcony. I will not be staying in the condos again. Not worth all that money.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
3 Thank Cynthia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, 29 July 2014
Thank you for your feedback on your recent visit. We apologize that we did not meet your expectations. We continue to grow and improve on our product and service and with time we are positive that you will see this as well. Thank you for staying with us, we hope you will consider another visit with us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pearl South Padre

Property: Pearl South Padre
Address: 310 Padre Boulevard, South Padre Island, TX 78597-6501 (Formerly Sheraton South Padre Island Beach Hotel)
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pearl South Padre 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled on the island's southern tip, the Pearl South Padre is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment you drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, you'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. ... more   less 
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Also Known As:
Pearl South Padre Hotel South Padre Island
South Padre Island Sheraton
Sheraton South Padre Island
Pearl South Padre South Padre Island, Texas

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