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“Great place”

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Schlitterbahn Beach Resort
Certificate of Excellence
Reviewed 5 September 2013 via mobile

The hotel view is great, the waterpark is fantadtic we really had good time there.the staff are freindly and we you need room service they come fast.they have a free playing area for kids.also there is a restaurant at the roof top of the building named sun 4 ever, the food is good, the dessert is super nice and the view is marvelous. We would definitely repeat this trip

  • Stayed: August 2013
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1  Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene V, Manager at Schlitterbahn Beach Resort, responded to this reviewResponded 21 September 2013

Thank you for the wonderful review!

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425 - 431 of 527 reviews

Reviewed 3 September 2013

The water park is ok if you have very young kids... up to 9 or maybe a couple years older if they can't swim... The slides are not as cool as the location in New Braunfels.... But it's the beach and it's wet.... Now the hotel rooms... We stayed in a Deluxe, Ocean View -- the room is OK, but the bathroom is very small and there are no balconies which I think is a must at the beach (for drying your wet items) especially if you pay more for the ocean view ... hard to enjoy the view and breeze without a balcony... Service was just OK... 3 stars at best.

Room Tip: Any room is OK... don't pay the upcharge for the ocean view... No Balconies available to enjoy t...
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  • Stayed: September 2013, travelled with family
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Thank Gap F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene V, Manager at Schlitterbahn Beach Resort, responded to this reviewResponded 21 September 2013

We appreciate you taking the time to write a response and will use your feedback accordingly.

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Reviewed 3 September 2013

We stayed in the beachfront rooms. There is an amazing roof top restaurant and bar here; the only one on the island. This hotel is the best of both worlds: schlitterbahn and the beautiful beach on south padre. The water is beautiful and clean. The kids can do the water park for a while
And then go to
The beach. The rooms were excellent size and design. Brand new last year and very clean and tidy. There are four restaurant on premise, so you really don't have to leave unless you choose to. We will go again!!

  • Stayed: July 2013
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2  Thank Holliharrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene V, Manager at Schlitterbahn Beach Resort, responded to this reviewResponded 21 September 2013

Thank you for the great review. We look forward to having you and family back with us on your next visit to South Padre Island.

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Reviewed 3 September 2013

This was our first stay at the resort. I urge you to read the website very carefully! Check the calendar to make sure the outdoor water park is open on the days you want to go. I found the website tricky especially since initially it charged me full water park prices for indoor and outdoor parks (a mistake later corrected) leading me to believe that we would be able to attend both indoor and outdoor parks, when in reality only the indoor park would be open during 2 of our 3 days there. Also keep in mind that the price for the parks (per person) will be added on to your rate, and you have to pay that wether you actually go to the park or not.

We have a 10 year old son, and while the Torrent river and the two slides in the indoor park are really fun, they are not enough to keep you entertained for a day. The indoor water park is about 1-2 hours of fun for school-aged kids, so keep this in mind when you plan your trip. Also, we thought the early access to the park promised to resort guests was for both the indoor and outdoor parks, but it's just the indoor park. It would be really nice if guests also got an hour extra at the outdoor park. The outdoor park is fun, but not as large as the New Braunfels park. The staff and lifeguards in the water parks were not as friendly as they are at the New Braunfels Schlitterbahn, but most of the rides feed directly off the lazy river and that's a neat design.

The hotel itself is in good shape, especially since it's pretty new. I'm not sure how well it will age. I really appreciate that they made a lot of effort to keep the construction green, reusing water slides from other parks, reclaimed wood from around the country, and even light fixtures from old hotels in Vegas. There's a nice explanation of these things in the welcome packet. Because of our confusion and disappointment about the outdoor park hours, and since the hotel was not crowded when we were there, the management switched us to an ocean view room. We appreciated that customer service. The view from the room was beautiful! But I don't understand why they made it so the window would not open - so no listening the the waves or feeling the ocean breeze. Also, there are no balconies. Either or both would have been nice. The room had a king bed with a sleeper sofa, and the room was a large size with plenty of room for the three of us. The bed was comfy with many pillows. There is a large mini fridge and microwave in the room so you can bring your own snacks and light meals. There's also a large flat screen tv. One complaint about the room is what others have pointed out, the shower/toilette room was absurdly small! You can barely open the door!! The sink it just outside that room. The room would really benefit from some extra hooks on the wall by the sink to hang towels and suits to dry. Since there's no balcony, it would help to have some place to hang wet suits and towels besides the shower rail, which may already have bath towels on it. The "key" is a handy wristband that works on all the security doors. That's a smart touch so you don't have to worry about your keys in the water park.

While we found the staff responsive to any requests we had (like sending security to quiet the sudden loud music that came blasting from the bar below us at 10:30 at night long after the bar had closed) in general the staff was stoic and unsmiling, except at the front desk where they were always friendly. Maybe it had been a long season? I can only compare it to the New Braunfels staff who is super friendly in our experience. I'm sure these folks deal with a lot of hassle, but we were a bit surprised. One other thing to note is that check out time is noon and you are welcome to continue enjoying the park until closing time, but they have no place to store your luggage. We had driven so we could put our bags in the car and then rent a locker for valuable and electronics, but if you have flown in, I'm not sure what you'd do. Also, it would be nice if there were some outdoor showers so you could rinse off before changing and leaving. We walked over to the beach access and showered off there.

The beach outside the hotel is beautiful, and if you walk south it's pretty undeveloped. They rent chairs and umbrellas. The resort is located to the south end of the town, and it's a short drive to lots of restaurants. We didn't eat in the resort so I can't comment on the food.

Overall, this is a decent choice if you have kids and the water park is your priority. But do look over that calendar carefully to make sure the hours suit your schedule, and remember to add on the price of water park tickets per person to your room total.

  • Stayed: August 2013, travelled with family
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Thank Gruvkitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene V, Manager at Schlitterbahn Beach Resort, responded to this reviewResponded 6 September 2013

Thank you for the feedback about our Hotel. We do urge everyone to consult our park calendar when they make reservations. We are installing a clothes dryer line in the restrooms for our guests to hang their swimwear on to dry. We do also have several washers and dryers our guests to use as well.

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Reviewed 1 September 2013

This resort was a hit with the kids in our party. Having the in-door park available to the hotel quests from 9-10 am was a real plus. Since we were there on a weekend and the room price included daily tickets to the water park, the rates were competitive with other hotels on the Island; however, other hotels drop their rates during the week, making this hotel overpriced during the week. Check in was extremely unorganized. We arrived early and were given wristbands for the watermark, but we had to return at 4:00 and stand in line to check in. Since I had reserved 2 rooms, the person in the second room then had to "Go to the back of the line!" and do it all over again. Why couldn't we have filled out the hard copy information form when we arrived and had an express line to pick up our keys when the rooms were ready? Luckily this hotel is new, so, in most cases, the appearance is fine, but it seriously lacks basic maintenance. For instance, the elevator was dirty first thing in the morning. Kudos to the towel staff. They offered the best customer service.

  • Stayed: July 2013, travelled with family
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Thank Jean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene V, Manager at Schlitterbahn Beach Resort, responded to this reviewResponded 2 September 2013

I am glad to hear your children had such a great time. We are looking into ways to streamline our Check-in process as well. Thank you for the comments about the Hotel and for taking the time to write a review.

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Reviewed 23 August 2013

Rooms were right on the indoor Park wave pool. Swim-up bar for adults was nice. Everything was within a short walking distance. Great experience for our family. You can pack your own picnic, which saves you lots of money.

  • Stayed: July 2013
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Thank edubbs0427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene V, Manager at Schlitterbahn Beach Resort, responded to this reviewResponded 23 August 2013

We appreciate your feedback about our Hotel. Thank you for staying with us. It's great to hear that your experience was wonderful and we look forward to having you back with us on your next trip to South Padre Island.

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Reviewed 22 August 2013

This was our first time at this resort. Our price for one night was $229 and that included our waterpark tickets- When I was making a reservation on line for a room at $189 it would say "error" so I had to call the hotel direct. At that time I was told the room I was trying to reserve on line was not available and that's why I got the "error" message. The price is pretty much worth it if you're main purpose to stay at this resort is for the waterpark. If you subtract the cost of each ticket to the waterpark(3 for us) our room rate would be $129. Other hotels in the area were alot more expensive just for a room.

The resort allows you to enter the water park on the arrival day which is great because you can't check into your room until 4pm. and they also allow you to use the water park the day of check out.- nice too.
The bad thing about it is that you actually have to "check in" twice. Once when you arrive to get your waterpark bracelet and then later after 4pm to check into your room. We left our luggage in our car and carried a small bag with our towels and cooler to the water park. The park does provide small lockers for guests to use.

The check in area/lobby is a very small area and the check in desk is right by the entrance and it gets very congested and confusing as to where one should go. Normally when you check into a hotel-you dont have to bring everyone in your party to the front desk- but here you do because the staff has to put the waterpark bracelet on each person. It is a bit time consuming and that's why it gets so crowded. I did like the "room key" is a bracelet and therefore I didnt have to worry about losing the room key.

Room- My room was in the main building on the sixth floor. I thought the room was average size, we had 2 queen beds, micro/fridge. Our room was Partial Oceanview/pool view. If I looked hard enough I COULD see the ocean but I didnt feel the VIEW was worth the extra $20 they charge for that type of room. A pool was directly underneath and it was well in my view but to me- since the rooms didn't have a balcony - there was no benefit to the view.
Bed- was comfortable and the pillows were nice.
Air-condition- worked very well- at one point it was too cold in the room- but then again we had just come in from the park with our wet bathing suits..
Bathroom- what a joke. IT was so TINY. It was a nice bathroom but it was way too small. It would have been nice if they would have combined the bathroom and sink area so it wouldn't feel so small.The water pressure in the shower wasn't as strong as I am used to but it was okay.
Furniture- was nice- cool bedside table.
Clean- Yes our room was very clean.
Check -out- was a mess. There were 3 people working the desk and lines were not very organized. People would just walk right up to the desk and get waited on while others (me included) were waiting patiently in line. After waiting over 15 minutes to check out -staff announced that if we were in line to get new bracelets for the water park to go to the gift shop and someone would help them there.The line went down a bit but not much. It bothered me that the staff didnt tell the people walking up to the desk to get in line- and wait like the rest of us were doing. I generally don't mind someone cutting in line everynow and then but this was ridiculous and finally some of the people in line began to complain and if someone walked to the desk that wasn't in line- they were told to get in line- but from other customers not the staff.
We didn't use room service but we did have drinks at the bar near the beach. The staff there was very friendly and even kept the bar open a little later than the time posted. I am assuming because there was quite a few people having drinks and they welcomed the business.
Elevator in main building- was really slow and the hallway near elevators on 6th floor were really warm.
Other than check in/out I would say this is a great place to stay if you want to have beach access and be at the waterpark. If you are looking for a quiet relaxing resort this may not be the one for you- expect to see alot of families with infants/toddlers/teens. and expect to see people walking in there bathing suits and barefoot all over the place.

Room Tip: If a room without a view is available- go for it. Rooms with a view aren't worth the extra money...
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  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank YOFLO40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene V, Manager at Schlitterbahn Beach Resort, responded to this reviewResponded 23 August 2013

Thank you for choosing the Schlitterbahn Beach Resort for you vacation, and thank you or taking the time write a review about our Hotel. I am glad to hear that you enjoyed your stay and that the value was well worth it. I will address the line issue with our front desk staff to make sure that the next guests served are the ones that are supposed to be next. We look forward to having your family stay with us again.

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Additional Information about Schlitterbahn Beach Resort

Address: 100 Padre Blvd, South Padre Island, TX 78597-6505
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in South Padre Island
Price Range: £86 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Schlitterbahn Beach Resort 3.5*
Number of rooms: 221
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Also Known As:
Schlitterbahn Beach Resort South Padre Island, Texas

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