Carpets needs to go. Beds are awesome but place is not too clean. Ants by swimming pool. Outside of hotel looks luxurious but inside is not so. More
Carpets needs to go. Beds are awesome but place is not too clean. Ants by swimming pool. Outside of hotel looks luxurious but inside is not so. MoreShow less
I'm sincerely sorry your stay at La Copa was not enjoyable. We are slowly converting all the carpeting in the hotel to tile. We are also taking the necessary measures to avoid future ant problems in the pool area. We hope that you stay with us once again, as we have addressed the issues you have specified and we may prove that we can provide the ideal experience.
This was our second stay in this hotel. And we will always stay here in the future. Rooms are clean and big. Hotel is right on the beach and pet friendly too, and a good rates.
We're glad you enjoyed your stay! Come see us again soon!
Beautiful modern hotel on the beach that is priced very good, with comfortable bedding fluffy pillows and a free breakfast served in a spacious area with a view. Did I say clean. The service was great. The location near the best restaurants Schlitterbahn, boat excursions and shopping. Walk out onto the beach. Superbly manicured lawns and pool area. Great deal for all the best amenities.
Thank you for your wonderful review! We're glad you enjoyed your stay and look forward to seeing you again!
We stayed Sept 24th - Oct 1st.
We checked in on a Saturday afternoon, so the front desk was hectic. We opted for a basic room which was very clean and comfortable. As all the other reviewers mentioned, the beach access was the big plus…but the biggest downfall too.
There is NO security inside/outside the hotel, which mean HORDE’S of people not staying there, will park in the hotel parking lot, swim in the pool, and use the beach access. It was obvious that the locals, and friends of locals, knew no one was monitoring. Its almost impossible for paying guest to find a parking space on the weekends because of this.
The hotel in general is very clean, and the staff very helpful. My wife and I could tell that the hotel staff bust their butts at their job, which can’t be easy with all the sand and water being brought in. My hats off to the hotel in this regard.
For the hotel rates and cleanliness, it’s a decent stay if you’re vacationing on a budget. If the Hotel did something about the lack of security, it would be an ideal stay.
Thank you for the review! I hope you are pleased to know that we have addressed the problem with security and are taking steps to ensure that no other guest has the same issue. We hope to see you again in the future!
They touched up the peeling paint like 4 times during our stay. It is literally on the beach though so that was a major plus. My water hose has more water pressure than the shower I had to stay in their for 20 mins just to get all the sand out.
We are currently checked in at this hotel and on the third day of our stay. The room is clean and the bathroom is functional, but nothing special. We have a beach view balcony room and the view is amazing! The breakfast is good especially since its free! Best of all is the access to the beach!!! We have an infant daughter and it has been so nice to be able to get to and from the beach with such ease! All in all a great stay for the money and I would stay again.
Thank you for the wonderful review! We hope that you'll come and stay with us again soon!