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“Better than Home”

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Hilton Dallas/Southlake Town Square
Ranked #1 of 2 Hotels in Southlake
Certificate of Excellence
Reviewed 9 December 2013

I love this hotel. The location is perfect - close to shopping and VERY safe if you just want to take a walk around the area in the evening. The staff is WONDERFUL and they're happy to help with any request. It's just like being home (well, maybe better!)

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Tracy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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666 - 672 of 911 reviews

Reviewed 6 December 2013

My stay was all business. I arrived late and wanted to get some room service and get my work done in the room. Room service ends at 11:00 here and is served by the adjoining restaurant. I called room service but no one answered. The front desk kept transferring me to the restaurant but still no one answered. I got the feeling that they didnt want to cook up any food this close to closing time. I went to the front desk to let them know and that I was going out for food. The only place open at that time was Cheesecake Factory which turned out to be very good. Before I could pay for my order the staff at the Hilton had called and taken care of my bill. Very classy. I don't often find people who care about their customers this much. Thanks to the staff. I would stay away from the in-house restaurant.

  • Stayed: December 2013, travelled on business
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Thank Skyburner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

We stayed here for the Thanksgiving week as we were visiting family in South Lake. Great hotel with lots of shopping and dining within walking distance. Hotel staff was friendly and very helpful. The complimentry hot apple cider and cookies on Thanksgivings was a nice surprise.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Gil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

Stayed here over Thanksgiving break and had a wonderful time. The hotel was beautiful, with lots of amenities, and the location couldn't be better.

Pros:
--Gorgeous property with luxurious public spaces. Big comfortable couches, marble floors. A heated saltwater pool, casual outdoor gathering spaces with lots of seating, and even a small park with a large pond and walking path.
-- Rooms are just the right size with comfortable beds and very clean
-- Staff members are friendly and accommodating. The valets/bellboys are particularly welcoming, and I also had great experiences with the front desk employees.
-- Copeland's is DELICIOUS for breakfast, lunch, and especially dinner. It also becomes a popular area bar in the evenings, which is kind of fun for atmosphere. It's a little pricey, but worth it.
-- Location is excellent if you want to have most everything you need in one place. As others have mentioned, it is situated in the middle of a large shopping complex with lots and lots of fun stores and many good restaurants. There's even a movie theater directly down the road. You don't even have to move your car if you don't mind walking a little bit.
-- The room service menu was incredibly extensive. Not cheap for sure, but you certainly had your choice of items.
-- When I returned to my room on Thanksgiving night, there was a nice notecard thanking me for choosing the Hilton for my Thanksgiving holiday, along with a bag of bakery goodies like turkey-decorated sugar cookies and pumpkin fudge. Very nice touch.

Cons:
-- Because the bar is so popular, it can be noisy. If you're concerned about that kind of thing, make sure your room isn't situated too close to the bar, especially on weekends.
-- Soundproofing wasn't as good as I expected for such an upscale hotel.
-- This is nitpick-y, but they didn't include a channel listing in the room, and there's no menu option either.

Overall, if you can afford it (my standard room was about $200 per night over a holiday weekend), it is worth it to stay at the Hilton Southlake. Had a great time and would definitely stay again.

Room Tip: If you are concerned about noise/are a very light sleeper, ensure your room isn't directly above...
  • Stayed: November 2013, travelled with friends
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Thank Zahmorri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

The hotel is literally 20 feet away from an open-air shopping center with steak, Italian, and American style places to eat, plus shops like Talbots, J Crew, etc. there is no large anchor store but you don't miss it. Movie theater and a post office as well. Behind the pool is a walking path around a lake with numerous benches and two fountains. The hotel staff, especially in the concierge lounge, were overthetop helpful! The maids were extremely thorough; I appreciated that management is smart enough to let them do their cleaning jobs so well. It makes a big difference to the guests. Finally, if you get a suite, you have an extra door between you and the hallway.

Room Tip: Three families, all on third floor, and no one complained of noise despite one room being close to e...
  • Stayed: November 2013, travelled with family
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Thank Sibyl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013

The dining and bar staff were excellent. In fact we met the Restaurant Manager several times and he was very friendly and accommodating to our needs. Would definitely recommend our friends to this hotel in the future. Looking forward to coming back hopefully next year.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

My wife and I stayed here for our anniversary. We were very impressed with the whole experience. The staff were friendly and helpful and with shopping and restaurants right next door you don't have to go far. I highly recommend Copeland's in the hotel. Our breakfast was amazing. This was a very memorable weekend.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jonathan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Dallas/Southlake Town Square

Address: 1400 Plaza Pl, Southlake, TX 76092-7664
Phone Number:
Region: United States > Texas > Southlake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Southlake
Price Range: £139 - £305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas/Southlake Town Square 3.5*
Number of rooms: 248
Official Description (provided by the hotel):
Classic style, modern amenities, and an enviable location. This is the Hilton Dallas/Southlake Town Square. Located minutes from Dallas/Fort Worth International Airport in the heart of Southlake, Texas, the entire Dallas Fort Worth metroplex is at our doorstep. Whether you prefer the rustic charm of the Fort Worth Stockyards or urban chic of Uptown Dallas, you are only a short drive away. However, many of our guests don't go far. As a pillar of the 130-acre Southlake Town Square development, which combines historic downtown charm with high-end specialty stores, more than 130 shops, restaurants and entertainment venues are steps away. Meander the pedestrian-friendly streets while window shopping, relaxing in the park areas, or dining al fresco. For the serious shoppers, retail favorites such as Michael Kors, Coach, Ann Taylor and White House Black Market await. The Hilton Dallas/Southlake Town Square was designed with the discerning traveler in mind. Contemporary furnishings, marble floors and sparkling chandeliers create an air of sophistication without sacrificing comfort. The boutique-style Dallas hotel is ideal for a weekend getaway, wedding or a memorable social event. With 248 spacious rooms and 48 magnificent suites, you will feel at home in the European-inspired design, intimate setting, and modern in-room amenities that include flat screen televisions, oversized soaking tubs, and outdoor balconies. Fall asleep dreaming of the next day's adventure in our outdoor pool, 24-hour fitness center, or full service spa. We also cater to the business traveler with wireless Internet access throughout the property, flexible work stations in each room, a 24-hour business center, and a variety of meeting/conference rooms to help you seal the deal. With over 19,000 sq. Ft. Of flexible meeting and event space, the Hilton Dallas Southlake is the ideal venue for your Dallas conference, workshop or special event. Take advantage of our high-tech facilities, personal service, catering, and online event planning tools to host a productive and successful event. A visit to the Hilton Dallas/Southlake Town Square is not complete without a meal in Copeland's of New Orleans, one of the premier restaurants in Southlake. Presenting authentic South Louisiana cuisine, only the freshest ingredients are used in one-of-a-kind dishes, creating the fine -- and fun-- dining experience for which Copeland's is known. Whether your stay at the Hilton Dallas/Southlake Town Square is for work or play, you are promised the finest service and everything you'd expect in the premier hotel in Southlake, Texas. ... more   less 
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Also Known As:
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton

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