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“Great Place to Stay”

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Hilton Dallas/Southlake Town Square
Ranked #1 of 2 Hotels in Southlake
Certificate of Excellence
Columbus, Ohio, United States
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Place to Stay”
Reviewed 27 June 2014

The hotel is beautifully appointed with many amenities. Our first night arriving, we had dinner at the hotel restaurant, Copeland’s, the food and service was excellent. I loved the fire lit lanterns and pit that greets you at the hotel entrance. There was a wedding taking place so we had the chance to see how beautiful the grounds looked for such an occasion. The hotel staff was outstanding, not only friendly but very accommodating. We had a slight hiccup in the room we requested and received an upgrade at no extra cost. The rooms are beautiful and kept very well. We stayed on the concierge floor and the breakfast and daily hors d’oeuvres was a wonderful experience. This will be our place to stay on every visit to the DFW area.

Room Tip: Rooms with the balcony front facing are the best/ also Concierge floor
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maespen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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901 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Cincinnati, United States
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

I am a frequent guest at the Hilton Southlake and LOVE it there! Everyone goes the extra mile with a smile on their face (even the one time we had a fire alarm go off in the middle of the night!). Very well maintained property, rooms are always clean. Great location in Southlake with the shopping and restaurants, too.

  • Stayed June 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Tracy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, VA
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 June 2014

The hotel was everything you'd expect for a Hilton in terms of service and quality. However, this hotel caters to business and conference travelers. The staff is pleasant but not friendly. There is a very cold, business-like ambiance. The day we were there the landscapers were working on the pool area and dumping all the clippings into the pool. I thought that was strange. They are the only game in town in Southlake as far as we could tell.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Natasha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, United States
1 review
Reviewed 19 June 2014

In Southlake with a relocation and the Hilton was perfect. I could go to work knowing the family could walk to shops, restaurants and the movies. Staff was very friendly and well trained with lots of southern hospitality.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014

I was beyond excited to return to our "honeymoon" suite but that was quickly halted as we returned to find that housekeeping had not cleaned the room - the towels, trash, food, vacuum, bed NOT made, the restroom essentials were not replenished, etc. I was not happy with the response when we called the front desk as well. We called guest service staff at 11:30 pm at the front desk and he suggested that there may have been a "DO NOT DISTURB" on the door the entire day. This was NOT the case and we were extremely disappointed that we spent our honeymoon night changing sheets and feeling uncomfortable.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SecretIvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Nigeria
Level 6 Contributor
253 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 16 June 2014 via mobile

Nicely appointed hotel in the Grapevine area and within walking distance of the Southlake town center.
Rooms were well appointed but not exciting.
Good food in a wide menu selection. .. fair ambience. ..

Service was not spectacular for a hotel of that stature and pricey.

Stayed April 2014, travelled with friends
Helpful?
Thank jollofmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charleston
2 reviews
Reviewed 12 June 2014

The Hilton team delivers on their promise. They work hard to treat you well. The amenities are great. With this bed, I had one of the best night’s sleeps in a while. You can’t the location. Everything you need is in walking distance.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank traveljsvin2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Dallas/Southlake Town Square

Property: Hilton Dallas/Southlake Town Square
Address: 1400 Plaza Pl, Southlake, TX 76092-7664
Phone Number:
Region: United States > Texas > Southlake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Southlake
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Dallas/Southlake Town Square 3.5*
Number of rooms: 248
Official Description (provided by the hotel):
Classic style, modern amenities, and an enviable location. This is the Hilton Dallas/Southlake Town Square. Located minutes from Dallas/Fort Worth International Airport in the heart of Southlake, Texas, the entire Dallas Fort Worth metroplex is at our doorstep. Whether you prefer the rustic charm of the Fort Worth Stockyards or urban chic of Uptown Dallas, you are only a short drive away. However, many of our guests don't go far. As a pillar of the 130-acre Southlake Town Square development, which combines historic downtown charm with high-end specialty stores, more than 130 shops, restaurants and entertainment venues are steps away. Meander the pedestrian-friendly streets while window shopping, relaxing in the park areas, or dining al fresco. For the serious shoppers, retail favorites such as Michael Kors, Coach, Ann Taylor and White House Black Market await. The Hilton Dallas/Southlake Town Square was designed with the discerning traveler in mind. Contemporary furnishings, marble floors and sparkling chandeliers create an air of sophistication without sacrificing comfort. The boutique-style Dallas hotel is ideal for a weekend getaway, wedding or a memorable social event. With 248 spacious rooms and 48 magnificent suites, you will feel at home in the European-inspired design, intimate setting, and modern in-room amenities that include flat screen televisions, oversized soaking tubs, and outdoor balconies. Fall asleep dreaming of the next day's adventure in our outdoor pool, 24-hour fitness center, or full service spa. We also cater to the business traveler with wireless Internet access throughout the property, flexible work stations in each room, a 24-hour business center, and a variety of meeting/conference rooms to help you seal the deal. With over 19,000 sq. Ft. Of flexible meeting and event space, the Hilton Dallas Southlake is the ideal venue for your Dallas conference, workshop or special event. Take advantage of our high-tech facilities, personal service, catering, and online event planning tools to host a productive and successful event. A visit to the Hilton Dallas/Southlake Town Square is not complete without a meal in Copeland's of New Orleans, one of the premier restaurants in Southlake. Presenting authentic South Louisiana cuisine, only the freshest ingredients are used in one-of-a-kind dishes, creating the fine -- and fun-- dining experience for which Copeland's is known. Whether your stay at the Hilton Dallas/Southlake Town Square is for work or play, you are promised the finest service and everything you'd expect in the premier hotel in Southlake, Texas. ... more   less 
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Also Known As:
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton

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