When reserving my room online, I specifically requested a room downstairs with a refrigerator and microwave. When I get there, I was given a downstairs room, but it did NOT have what I asked for and needed. I had to go back to the front desk and the lady told me I had to pay extra to move to a room that had a frig and microwave. Then she said there were no more available. When I told her I wanted a refund and would go elsewhere, she immediately said there was one more, but upstairs. SO there I was packing a baby and all his things as well as mine up the stairs because the hotel was so old, there was no elevator. Which leads me to the next issue. ANTS! There were tiny ants crawling on my phone next to the bed, then they were all over the bathroom counter and behind the door to the shower. Of course I didn't notice them at first, then it was in the middle of the night when I was awaken by extremely loud kids that sounded like they jumping on beds in the room below me. The noise kept me and my baby awake most of the night. Not to mention worrying about the ants. I will not recommend this hotel to anyone. Oh and one more thing, the water stopper was missing from the bath tub there for I could not give my baby a bath or myself, because I wanted a nice warm bath. Sorry, I almost forgot....the internet is extremely slow.
- Official Description (provided by the hotel):
- Super 8 Spring/The Woodlands is minutes away from Exxon-Mobile Headquarters, George Bush Intercontinental Airport and Houston Downtown. There are many major restaurants with in walking distance, also near Splash-Town, Mitchell Pavilion, Market Street, The Woodlands Mall and other entertainments. Everything you need for a very reasonable rate. Clean, quiet and comfortable rooms. ... more less
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