Full Disclosure: our room was DEEPLY discounted through the American Cancer Society.
The entire facility is in desperate need of an overhaul, that said, almost all of our complaints would be fixed with a renovation. The room was very nice and spacious, very quiet, we never heard neighbors, and despite being motel style felt very safe. The surrounding area didn't feel unsafe, we just prefer not to open to the outside. Full kitchen with dishwasher and two burner stove top. The dishwasher was connected to a strange light switch on the wall, so initially we thought it didn't work. The kitchen light was temperamental and required flipping the switch multiple times in order for it to turn on. We have never experienced an air unit like this one, the options were high fan, low fan, off, with no thermostat to set - so a fan was blowing all the time and the air unit would kick on and off "as needed" but I have no idea what determined that. The room was always very comfortable and we stopped hearing the fan after a while, it was just constant white noise in the room. The decor was dated, but had nice amenities including onsite laundry, which we used, and a few workout machine we did not, and a pool. There were no bed bugs as mentioned in previous reviews and, with a discount we would stay here again. For an extended stay we had a safe, comfortable place to sleep and cook our own meals, which helped save money. With a nice renovation we would even consider staying at full price.
Staff was very nice and we only ran into one issue upon checkout. We checked out before dawn, the front door was locked and I had to wait for the girl to open it. We checked out two days earlier than we had planned, but had called the day before and were told it wouldn't be an issue. The girl running the desk overnight was not able to check us out because, in her own words, "they didn't teach me how to do this." She said the morning staff would have to refund the remaining balance and complete the check out process when they got in around 7. She left a note and we will see. I did take the managers card to call in case this doesn't happen. This is a staffing (and professionalism) issue that probably should be addressed, but would not come in to play if we were deciding to stay here again.
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- Also Known As:
- Extended Stay Stafford
- Stafford Extended Stay
- Extended Stay America Stafford