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Holiday Inn Express Hotel & Suites Stephenville
Ranked #3 of 10 Hotels in Stephenville
Reviewed 15 June 2012

I agree with past reviewer-- the noise was quite loud from both the street as well as other guests in the hallway. Also, the bed was not very comfortable. Our ac unit was very loud which was fine while it was running but it would cut off when it reached the set temperature and when it did, it woke me up every time. Breakfast was good though. The place was clean and everyone was friendly. The pool is covered which I thought was odd; no sunbathing around the pool here.

  • Stayed: June 2012, travelled as a couple
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Thank drbw1169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this reviewResponded 23 July 2012

Dear drbw1169,

Thank you for taking time to write your review. I am pleased you enjoyed our breakfast and the staff service was at par with your expectations. Please accept my sincerest apology for the noise levels and air conditioning issues you experienced. We will address these points and I hope when you will return you will see the improvements made.

Sincerely,

Pam G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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93 - 99 of 102 reviews

Reviewed 7 June 2012

This was a business trip on a Monday night. I've stayed in this hotel before, but this trip wasn't as good. My room was on the "highway" side and noise from the window overnight was quite loud. Will request a room on the far side next time I stay for business.

Breakfast buffet was complete and good, but numerous flies BUGGED throughout the meal. Bed was comfortable, but I found the pillows a little squishy. Bath facilities were in good working order.

  • Stayed: June 2012, travelled on business
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1  Thank cat2102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2012

We were recently in Stephenville for a softball tournament. The girls (9-11 yr olds) spent the entire day looking forward to swimming after a long hot day of ball games in the Texas sun. Upon check-in we were disappointed to find that not only was the pool ICE COLD, the stench of sewer coming from somewhere near the pool was overwhelming. The girls weren't able to stay in the water for more than a few minutes and the parents could not find a place to visit out there where the smell wasn't downright nauseous.

The rooms were fine, but the water pressure was not good. The toilet wouldn't flush fully without several attempts.

The included breakfast was good, but the dining area was much too small to accommodate the number of guests. There were maybe ten small tables and lots of people kind of milling around waiting for someone to abandon a table so they could sit. All in all I ended up wishing we had just stayed at the Econo Lodge for about $40 less.

Stayed: June 2012, travelled with family
Thank T H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this reviewResponded 21 July 2012

Dear T H,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. We appreciate your nice comment regarding the room as well as the breakfast.

However, It sounds like we fell below your expectations especially on the swimming pool and the water pressure in the bathroom. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. Thank you again for your comments.

Sincerely,

Orlando A.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2012

Spent two nights at this hotel on a very busy weekend. The hotel was at 100% occupancy due to several local events including State Track Meet. I was there for orientation/registration for my daughter's freshman year at Tarleton University. The breakfast was typical continental breakfast and nothing special. But, the food was hot (or appropriately cold) and plentiful and the very busy staff was friendly. We had room 409 which was HUGE. Well insulated and quiet room too! Look for the Whataburger to find the somewhat hidden entrance. Also, if you join the Tarleton Parents Associaton there is a discount for this hotel although I don't yet know what it is since I haven't used my card yet.

  • Stayed: April 2012
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Thank britlitteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012 via mobile

Stayed for 3 nights for business. Glad there was a Starbucks across the (busy) street. No surprises, no real complaints for this hotel.

  • Stayed: April 2012
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Thank Roadhemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

Our room was big, clean and comfortable. The bathroom was huge and made it really easy to send 4 children in to brush their teeth. :) Decor is modern, beds are comfortable, lots of outlets for plugging in electronics and chargers, and free wifi. Front desk was friendly and helpful, especially since we arrived after midnight. Free breakfast was very good and I would rate it high in comparison to most other hotel breakfasts. Lots of seating in the breakfast area too. All in all I would stay here again and would recommend this hotel to anyone visiting Stephenville.

  • Stayed: March 2012, travelled with family
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1  Thank MelonieLorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

Darrin And Kesha were very warm when greeting my wife and upon our arrival. We had just concluded a 6 hour road trip and were extremely tired. We checked into one of the nicest rooms that we've stayed in a long time. We also left our car under the the canopy all night because we forgot to park it after check in. They never asked us to move it. We had appologized to Kim (the Front Desk Mngr) the next morning. She said it was no problem and that Darrin had informed her of how tired we were. She even gave us a late checkout without charging us extra. If this is how all HIE are than consider us new members of the church.

  • Stayed: January 2012, travelled as a couple
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1  Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Stephenville

Address: 121 S Lockhart Rd, Stephenville, TX 76401-3761
Phone Number:
Region: United States > Texas > Stephenville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Stephenville
Price Range: £57 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Stephenville 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Stephenville, TX is located in the 'Cowboy Capital of the World'. Ideally located off Hwy 377 South, our hotel is just 2 miles from Tarleton State University & minutes from Cross Timbers Country Opry & City Limits, the largest private Country & Western club in the state.Whether you are visiting for business or pleasure, our hotel will make you feel right at home with our Texas Hospitality. Our Stephenville hotel's convenient location provides easy access to a number of recreational activities. Stroll downtown to Cowboy Capital Walk of Fame & Heritage Square or shoot over to Lone Star Arena, home of the US Calf Roping National Finals, rodeo events & barrel racing. A short drive away is Dinosaur Valley State Park, & Dr. Pepper Bottling Co & Museum. Business travelers will appreciate that we keep you connected with our free wired & wireless high-speed Internet access as well as copy & fax services in the 24-hr business center.Nearby corporate offices include St. Gobain Abrasives, FMC Technologies, Outlaw Conversions, Caporal Industries & Rayloc.During your stay here, you can enjoy our choice hotel amenities including relaxing in outdoor pool, working out in our well-equipped fitness center, keeping caught up on laundry in our on-site guest laundry facilities & enjoying a complimentary Express Start hot breakfast bar featuring our delicious cinnamon rolls. ... more   less 
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Holiday Inn Express Hotel And Suites Stephenville

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