After staying at another chain on Friday night, we HAD to stay somewhere else. I'd chosen this hotel initially, because I LOVE Hyatt and they seem to be the most consistent of all hotel chains. Usually their customer service is amazing, as well as the cleanliness of the rooms.
This place did not disappoint. The view was very pretty (although I was not concerned about the view). It was close to Richmond, Rosenberg, Sugarland and many of the Southern suburbs.
There is complimentary WIFI, excellent complimentary breakfast the following morning and the room was extremely clean and very comfortable. The bed was great...just couldn't get enough. All of the Hyatt Place rooms have a sofa sleeper so you could put one more person in king and double rooms. Also, all rooms have refrigerators. Some chains do not have this. I believe there are microwaves located downstairs for use. I'm not positive about that. But at least you don't have to pay extra for a refrigerator.
I love Hyatt and I've stayed in many Hyatt Place Hotels. This is the first time I've stayed at this location, but it did not disappoint. It is very consistent with the other Hyatt Place locations (I could have been in any city and they all look the same).
If I had any negative...hmmm...the staff could have been a lot nicer when we checked in on Saturday night. They weren't rude but did not give the usual "above and beyond" customer service that I receive from Hyatt brand properties. (Excluding MLife in Las Vegas). In their defense, there were a lot of children in the hotel this weekend. It appeared to have been a youth conference and there were rude children everywhere running around the lobby this weekend. I will give them a temporary break because the kids were definitely getting on my nerves as well. I had no problems with them in the room. Apparently they did not stay on my floor.
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- Also Known As:
- Hyatt Place Houston/Sugar Land Hotel Sugar Land
- Hyatt Place Houston/Sugar Land Texas