WOW! This hotel is in the best location. I had never been to Sugarland and the staff at the Marriott Sugarland had everything we needed. The hotel has "charm". Loved the stay and would highly recommend to others.More
WOW! This hotel is in the best location. I had never been to Sugarland and the staff at the Marriott Sugarland had everything we needed. The hotel has "charm". Loved the stay and would highly recommend to others.MoreShow less
Thank you for taking the time to leave a review on trip advisor. I am very pleased you enjoyed your stay and loved the area. The Sugar Land Marriott has a ton of charm, or as we would say
" Everything is Sweet at the Sugar Land Marriott". Again, thank you for the kind words about the hotel and our staff here at the Sugar Land Marriott.
I was here attending a Training Seminar and I highly recommend the Marriott Sugar Land to anyone. The meeting space is spectacular, the cleanest hotel I have ever stayed in, and the best part......their entire team! They created an extraordinary experience for me during my stay and for that, I will always remain loyal to this hotel. Great Job!
Hello and thank you for taking the time to write a review on tripadvisor. Thank you for the kind words about the staff I am thrilled we were able to "create an extraordinary experience" for you which is the main reason many guests consider us as their home away from home here at the Sugar Land Marriott Town Square.
I just had my wedding guests stay at this location over the weekend. Everyone loved the location in the center of everything with bars, shopping and plenty of restaurants. Maria Ruess was wonderful. She coordinated all of my guest accommodations. When I arrived she was there to greet me when I checked into the hotel and offered to give me her cell phone number in case I needed anything. The accommodations were great. No complaints at all. If you are visiting Sugarland I highly recommend this hotel.
Thank you for taking the time leave a review on trip advisor. Thank You for the kind words. Maria Ruess is wonderful and is always available for her guest. I am pleased that everyone had a great stay here at the Sugar Land Marriott. Sugar Land Marriott is big on weddings so you "picked" a good place for your guest to stay!
We really did not know exactly what we booked, but the Town Square has a full service Marriott on property within walking distance of restaurants and shops. We really enjoyed this property and location. We were there for a cousin's college granduation.
Thank you so much for taking the time to submit a review on Trip Advisor. I am so pleased to hear that you were able to enjoy some of the restaurants and shops that are available here in the square. We focus on the upkeep of our property and I must agree the view of the pool from the 3rd floor is one of my favorites in our hotel as well.
Again, thank you for staying with us and please extend our congratulation to your cousin from the Sugar Land Marriott.
I never ever complain when I travel and try to be very understanding...BUT I stayed here 2 nights and worst couple nights ever in a hotel. I was traveling with my wife and 5 months old.. First night, some type of Indian wedding where 2am literally 30-40 in one room throwing after party..I mention to reception to keep me on a floor not so busy cause of my baby, but instead they place me next to the room where a wedding after party is taking place.
Anyway after my baby waking up 4-5 times I called the front desk which they said they will send security to escort 30-40 people from the room cause it's not hotel policy to have that many people in 1 room.
Hour later nothing is happening, I demand to be moved BUT didn't move until the next day :( the next night my baby could not stop crying in the middle of the night, I go to pick her up and there are bugs in the little crib provided by the hotel..I was so upset I placed her in my bed and she slept until 9am the next day.
I called and complained to the manager after we checked out and the bugs she explained could be from the basement where they keep their baby beds (gross). Anyway great location just DONT STAY HERE.
I stayed here for a Dance Convention and it was amazing! The staff were very nice! I loved the ballrooms the locations is great! I recommend this hotel to everyone who goes to Sugar Land,TX I am actually going to stay there in a few weeks for the dance convention and I am so excited to go again!
Thank you for sharing your feedback with us, we appreciate your business and know that without our guests, we are nothing.
I am sorry to learn about your challenges, this is not reflective of our usually very high standards of excellence and I would love the opportunity to make this right. Please give me a call or email me so we can figure out how we can remedy this.