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Sugar Land Marriott Town Square
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Reviews (884)
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All reviewsthe concierge loungefront deskvalet parkingfire pitwithin walking distancebeautiful hotelshops and restaurantsbusiness tripgreat areahome away from homenice locationlobbypearshoppinggarageburningcarmen
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654 - 659 of 884 reviews
Reviewed 30 December 2013 via mobile

This hotel is in an awesome location. It has a great outdoor fireplace with sitting area. There are numerous restaurants, bars, shopping venues, ice skating, movies, etc. in the immediate area, most within easy walking distance. The only negative things are that Wi-Fi is not included in the room rate and is expensive to purchase on a daily basis and valet parking and the breakfast buffet are expensive. Fortunately free parking is close and there are many other options for eating nearby. The location and the surrounding amenities make this hotel a great place to stay for families as well as adults looking to enjoy the nightlife.

  • Stayed: December 2013
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Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Front Office Manager at Sugar Land Marriott Town Square, responded to this reviewResponded 6 January 2014

Thank you for taking the time to post the review. We are so happy that you enjoyed your stay with us and we hope to have you back with us again very soon!

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Reviewed 28 December 2013 via mobile

I stayed here for 3 days in November in order to attend a conference in Houston. The Tim was exceptionally clean and well appointed. Internet was not free but not very expensive and in fact they kindly waived the fees when I was checking out. The reception staff could not be kinder. I was also fortunate to be upgraded to dining in the restaurant for breakfast, which was very pleasurable indeed and the staff are wonderfully attentive and friendly. I managed to accidentally miss breakfast in the concierge lounge, but it looked nice and had a great view over Sugar Land town square. The hotel restaurant was not operating at night as far as I could establish, but there was a nice but expensive room service. That said, the hotel is set in a charming restaurant district and you will have plenty of choice of where to eat. So, in conclusion, I recommend this hotel very strongly.

Stayed: November 2013, travelled on business
Thank BwanaBunduki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Front Office Manager at Sugar Land Marriott Town Square, responded to this reviewResponded 6 January 2014

Thank you for much for taking the time to write the wonderful review! Our staff will be happy to hear that you enjoyed the stay so much and we were able to provide you with excellent service. If you should come back to the area, I sincerely hope that you will stay with us again.

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Reviewed 26 December 2013

There are Marriott hotels and there are Marriott hotels. This property has is all. From the moment you pull up, the response of the staff is on point. The staff lets you know by actions and energy that they are there to ensure your stay is perfect. The hotel is gorgeous and the concierge lounge is the best ever. This is a newer property in an exciting retail and nightlife location. The rooms, hallways and public areas are spotless. I am looking forward to returning after the first of the year on business and any time my travels take me to Sugar Land.

  • Stayed: December 2013, travelled on business
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Thank cporter187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Front Office Manager at Sugar Land Marriott Town Square, responded to this reviewResponded 6 January 2014

Thank you for much for taking the time to write the wonderful review. We are thrilled that you will be returning to us soon. Our staff takes great pride in offering wonderful customer service and will be excited to hear your review. We look forward to hosting you again!

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Reviewed 11 December 2013

We stayed one night here and really loved it.
Location is fabulous, and hotel rooms are nice. It as very quite at night, and really close to restaurants and shops.
I would recommend this hotel for all kind of occasions, job, couples, and families.

Room Tip: All rooms might be good.
  • Stayed: January 2013, travelled as a couple
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Thank monicaiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Front Office Manager at Sugar Land Marriott Town Square, responded to this reviewResponded 13 December 2013

Thank you for the wonderful review. We hope to see you again at the Sugar Land Marriott very soon!

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Reviewed 10 December 2013

Been here for several weeks on business between Sep and dec 2013.
If you are away that long, well, you miss home. But the way the staff welcome you, the way how professional and responsive everybody is, helped over being so long away.
Good restaurant, good bar, concierge lounge well maintained with lovely lady running it, ..thank you for making my stay so enjoyable.
Location is good, plenty restaurants and shopping in walking or short distance.
This is not a typical marriott, this is customer care at a glance.

  • Stayed: October 2013, travelled on business
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1  Thank Beenthered0nethat69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Front Office Manager at Sugar Land Marriott Town Square, responded to this reviewResponded 13 December 2013

Thank you for taking the time to review our hotel. Your kind words about all of our staff have been shared with everything and we are so thrilled that you enjoyed it. Offering great customer service to all of our guests is our #1 goal and we are happy to have provided you with a home away from home. Thank you again!

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