We planned a joint mother-daughter birthday at Benihana, Sugar Land and were completely let down. We made a reservation more than a week in advance and were promised (2) tables for our party of (16) guests. We had family and friends driving in from several towns in the Houston area. We arrived 15 minutes early to secure the tables. What tables? The place was packed at 6 pm on Saturday and the manager made it clear our reservation meant absolutely nothing! In fact a party of14 girls had already been waiting one hour jet to sit down. No table. No promise of one table, let alone two tables. And even more dissapointing, the manager behaved as though we were wrong to expect our reservation to be honored.
This was a favorite spot years ago. Now, I recommend - for anyone having a family gathering - go somewhere else! Or, be prepared for a very long wait. Reservations - why bother? Try Grimaldi's in Town Center. They saved our party with 8 wonderful pizzas and salads in 35 minutes!
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