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“Great value, comfortable hotel, convenient location”

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Fairfield Inn & Suites Texarkana
Ranked #3 of 19 Hotels in Texarkana
Certificate of Excellence
Austin, Texas
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great value, comfortable hotel, convenient location”
Reviewed 24 August 2014

This hotel is like new. Location is very convenient for East/West travelers on I-30. Staff were friendly and accommodating. Rooms and lobby are clean. VERY pet friendly (GOOD, for us, as we were traveling with a dog). Good hot breakfast, with variety.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank swwake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review, 26 August 2014
Thank you for taking the time to write a review regarding your recent stay with us at the Marriott Fairfield Inn and Suites in Texarkana Texas. We are pleased to hear that you had such a positive experience while a guest in our hotel. Your comments will help other travelers when deciding where to stay when in the Texarkana area, and we appreciate you sharing your experience. We look forward to having you as our guest again if you are again in our area.

Best Regards,

Jammie
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248 reviews from our community

Traveller rating
    145
    72
    18
    8
    5
See reviews for
92
60
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51
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014

Recently a death in the family had us traveling to Texarkana, Texas once again. We stayed in the Fairfield Inn and was pleasantly surprised at the quality of this particular hotel. The hotel and rooms were very clean and smelled very fresh. The staff were friendly and courteous. For some reason, the air unit turned itself off twice in the middle of the night but fortunately, the temperature outside was unusually low for this time of the year so it was mildly uncomfortable. The bed was also comfortable. We would stay here again.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlene3, Manager at Fairfield Inn & Suites Texarkana, responded to this review, 6 August 2014
Thank you for taking the time to write a review regarding your recent stay with us at the Marriott Fairfiield Inn and Suites Texarkana. I was sorry to hear about the reason for your trip. I am glad that you were pleased with the room and noted the care our staff takes in assuring overall cleanliness and guest service.We take pride in providing our guest a clean comfortable hotel while traveling. We look forward to having you as our guest again if you find yourself in the Texarkana area.
Again, than you for the review.

Best Regards,

Jammie Campbell
General Manager
jcampbell@fairfieldtexarkana.com
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Friendswood, Texas
Level Contributor
251 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 5 July 2014 via mobile

Good stop. Roomy. I would recommend doing away with breakfast dishes and going with paper. Rooms were clean. Good value. The hotel was quiet, comfortable and overall a good choice for a quick stop on the way through. The breakfast area could be redesigned for more seating.

Stayed July 2014
Helpful?
1 Thank Rick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlene3, Manager at Fairfield Inn & Suites Texarkana, responded to this review, 24 July 2014
Thank you for your feedback here on Trip Advisor! We are pleased to hear that your stay at our Fairfield Texarkana was an overall good experience. In regards to our breakfast we offer the option of paper products for our guests who want to grab and go items from our complimentary hot breakfast. We pride ourselves on being an environmentally friendly hotel which is why we offer the dishes. We encourage our guests to use these items to assist us in doing our part in preserving our environment. Again we thank you for choosing our Fairfield and hope to see you again in the near future!

Whittney Hunter
Operations Manager
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014

When we arrives at the hotel there was no one at the front desk to greet us. A sign said they had stepped away and to dial the front desk and they would be right there. We called. Nothing happened. After about 15 minutes of sitting on their couches a person came up to get us checked in. He was nice and helpful. When we got up to our room we looked around and found a lot of problems. In the mini-fridge we found a half drank fruit punch Gatorade, and a half full prune juice. Along with that there was a leftover whole chicken and some corn tortillas. The chicken had been in there long enough to get really smelly. We started looking in drawers and found two old rooms keys, a bunch of Walmart bags and a part of the refrigerator. The rest of room and bathroom were nice and the beds were good. But the cleanliness problems are hard to overlook.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DustK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlene3, Manager at Fairfield Inn & Suites Texarkana, responded to this review, 5 June 2014
Thank you for leaving your feedback here on Trip Advisor. I would first like to apologize for the cleanliness issue that you experienced while visiting our Fairfield. This is not something that happens frequently at our Fairfield so again we sincerely apologize for not fulfilling this guaranteed promise to you. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.

Whittney Hunter
Operations Manager
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Austin,TX
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 May 2014 via mobile

This was a great place to rest after a long day on the road. The hotel was clean and the beds were comfortable. Breakfast offered a great variety and we were all set for another day on the road. I had lost my credit card, and since we were reward members they accepted payment from my husband over the phone. I was so relieved to have a room.

Stayed May 2014, travelled with family
Helpful?
1 Thank sunlite191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlene3, Manager at Fairfield Inn & Suites Texarkana, responded to this review, 9 May 2014
Dear Traveler,

Thank you for your review on TripAdvisor. We are pleased to hear that you had such a positive experience at our Fairfield Inn and Suites Texarkana. We take great pride in providing the best customer service to our guests and we appreciate that you took the time to let other travelers know that our efforts pay off. We look forward to having you as our guest again !!

Erin Bennett

Front Office Manager
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Moline, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 May 2014

Our stay could not have been better. We were on a long drive and were not sure where exactly we wanted to stop; we called ahead and the hotel let us know they would have plenty of availability and that we would not need a reservation. We arrived at about midnight and they had a room for us. Staff was very helpful. The room was perfect - entire hotel looked newly remodeled, and room had fridge and microwave. We used the nice fitness center and found the breakfast to be high quality with a good assortment of food, including fresh fruit and protein choices. In short, this hotel really exceeded what I expect in a Fairfield Inn. I would definitely come back.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nora645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlene3, General Manager at Fairfield Inn & Suites Texarkana, responded to this review, 8 May 2014
Thank you for taking the time to write such wonderful review on Trip Advisor. We were glad to hear that we exceeded your expectations but most importantly we are glad to have earned your loyalty when visiting the Texarkana area. We Look forward to have you as our guest again. Our entire staff works very hard to make ever guest experience the best it can be.
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Texarkana, Texas
Level Contributor
3 reviews
Reviewed 28 April 2014

I booked this hotel for family coming into town and they treated them wonderfully. Not a single complaint. Anytime in the future I will be sure to continue to book the Fairfield Inn for my family. I looked forward to booking in the future, my family truly enjoyed the hotel.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shay s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlene3, Manager at Fairfield Inn & Suites Texarkana, responded to this review, 2 May 2014
Thank you for leaving such wonderful feedback here on Trip Advisor. We are glad to hear that we exceeded your expectations but most importantly we are glad to have earned your loyalty when visiting the Texarkana area. We take great pride in fulfilling the promises that me make to each guest! We too look forward to seeing you in the future.

Whittney Hunter
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Texarkana

Property: Fairfield Inn & Suites Texarkana
Address: 4209 Mall Ln, I-30 & Hwy 59 - Exit 219, Texarkana, TX 75501
Region: United States > Texas > Texarkana
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Texarkana
#4 Romantic Hotel in Texarkana
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites Texarkana 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
You can be sure that Fairfield Inn & Suites-Texarkana will provide you with service you can believe in, featuring several floor plans including 26 Suites.Our Marriott hotel is located on the border of Texarkana AR. Our comfortable and friendly hotel is located just off I-30 and near Cooper Tire, International Paper, John Turk Power plant in Fulton, AR, Christus St. Michael Hospital, Domtar and Texas A&M University. We have everything you need to make your time away from the office productive.Our hotel features a fully equipped business center, public spaces, and guest rooms that have completely wired and wireless internet access. We also provide a comfortable environment for families including suites with double beds and sleeper sofas.We are just minutes away from shopping and great restaurants. You can breathe easier in our smoke-free environment, relax by the indoor heated pool, or work out in our 24 hour fitness center featuring free weights and cardio equipment equipped with TV's with IPod integration. ... more   less 
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Also Known As:
Fairfield Inn And Suites Texarkana
Fairfield Inn & Suites Texarkana Hotel Texarkana
Fairfield Inn & Suites Texarkana Texas

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