We spend 6 months a year on the road. For the second time in two weeks we have picked a bad hotel to stay in.
No dog policy is ignored. Woken up at 1am with a barking dog in the room next door. The next day it barked off and on all the time. We complained to the front desk. Told that the dog policy had changed! Manager phoned our room 15 minutes later and informed us the policy hadn't changed. The guests with the dog would be asked to leave the hotel. Manager told us they locked their door until they left. Lies. 3 days later the dog is still here and still barking. We have given up complaining. (Each hotel door has a no dog sticker).
Wife did the laundry. Dryer didn't work. Iron didn't work. Our door won't lock.
Management knows of these problems but does nothing about it.
Policy is 100% satisfaction or you don't pay. Another lie???
Avoid this Hampton Inn.
- Official Description (provided by the hotel):
- Our Hampton Inn Texarkana hotel is located on the Texas side of Texarkana, where all of the best shopping and restaurants are at! Stay with us and enjoy free hot breakfast and free WiFi. We are located adjacent to the Central Mall Shopping Center and within walking distance of Olive Garden and Outback Steakhouse. We are a short driving distance from Texas A&M Texarkana, Texarkana College and the Sullivan Performing Arts Center with easy access on and off of I-30. ... more less
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- Also Known As:
- Hampton Inn And Suites Texarkana
- Hampton Inn & Suites Texarkana Hotel Texarkana
- Hampton Inn Texarkana
- Texarkana Hampton Inn
- Hampton Inn Hotel Texarkana
- Hampton Inn & Suites Texarkana Texas