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“Great Hotel” 5 of 5 bubbles
Review of Hampton Inn & Suites Texarkana

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Hampton Inn & Suites Texarkana
Ranked #4 of 19 Hotels in Texarkana
Certificate of Excellence
1 review
“Great Hotel”
5 of 5 bubbles Reviewed 26 June 2014

I travelled here for business and stayed one night, the hotel staff were friendly and welcoming. Lots of places to eat, friendly staff and a clean room. The breakfast was good, they had plenty of selections. I would gladly stay here again.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Shannon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, Manager at Hampton Inn & Suites Texarkana, responded to this review, 30 June 2014
Good morning and thank you so much for taking the time to review the hotel. I'm glad you enjoyed your stay with us. If you are ever near us again we would love to have you again. Again thank you and have a wonderful day.

Thank you,
Serena Contreras
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

365 reviews from our community

Traveller rating
    222
    79
    37
    15
    12
See reviews for
152
69
23
93
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
New Braunfels, United States
1 review
5 of 5 bubbles Reviewed 26 June 2014

Great place to stay - very QUIET. Not the newest of interiors in the bedrooms but clean and comfortable. Staff unbelievably friendly and helpfull. Location was off the highway so that made it very nice, and it is right neer a big mall as well as other places to shop and eat.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, Manager at Hampton Inn & Suites Texarkana, responded to this review, 30 June 2014
Thank you for the great review and we do everything to make sure that all of our guests enjoy their stay here at our hotel. We look forward to making your stay even better on your next visit.

Thank you,
Serena Contreras
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Danville, United States
1 review
5 of 5 bubbles Reviewed 23 June 2014

Great hotel and enjoyed the Texas shaped waffle for breakfast. The staff was friendly and helpful throughout the stay. All Hampton Inns are good and this location was better than most of the other locations I have visited.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, Manager at Hampton Inn & Suites Texarkana, responded to this review, 24 June 2014
I am so glad to hear that we exceeded your expectations during your stay! It was our pleasure to have you are or hotel and we look forward to having you back at our hotel in the future.

Thank you so much for your stay with us,
Serena Contreras
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 June 2014 via mobile

Our family of six was traveling through town--quick stay, clean facilities, simple and adequate breakfast, friendly staff. Thankful for the consistency of Hampton Inn. I also like that they make it easy for a family of six in one of their double queen rooms...easy and relatively inexpensive for us!!

Stayed June 2014
Helpful?
Thank dpejr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, Manager at Hampton Inn & Suites Texarkana, responded to this review, 23 June 2014
I am so glad to hear that we exceeded your expectations during your stay! It was our pleasure to have you are or hotel and we look forward to having you back at our hotel in the future.

Thank you,
Serena Contreras
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
texarkana, United States
1 review
3 of 5 bubbles Reviewed 17 June 2014

The rooms were clean, the pool was clean, the lobby and outside was clean and in a safe open area, the breakfast was terrible!! Everything we tried- eggs, sausage, buiscuits, muffins, donuts tasted like it was leftovers from a day or 2 before! The only thing that was fresh and good was the waffles we fixed ourselves. The breakfast staff was not friendly and acted like she couldn't wait for us to leave.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Billy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, Manager at Hampton Inn & Suites Texarkana, responded to this review, 18 June 2014
Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

Sincerely,
Serena Contreras
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livingston, Texas
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 15 June 2014

We spend 6 months a year on the road. For the second time in two weeks we have picked a bad hotel to stay in.
No dog policy is ignored. Woken up at 1am with a barking dog in the room next door. The next day it barked off and on all the time. We complained to the front desk. Told that the dog policy had changed! Manager phoned our room 15 minutes later and informed us the policy hadn't changed. The guests with the dog would be asked to leave the hotel. Manager told us they locked their door until they left. Lies. 3 days later the dog is still here and still barking. We have given up complaining. (Each hotel door has a no dog sticker).
Wife did the laundry. Dryer didn't work. Iron didn't work. Our door won't lock.
Management knows of these problems but does nothing about it.
Policy is 100% satisfaction or you don't pay. Another lie???

Avoid this Hampton Inn.

Room Tip: Ask about their dog policy.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank bruce t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, General Manager at Hampton Inn & Suites Texarkana, responded to this review, 16 June 2014
I would like to apologize for the inconvenience of your stay and your poor experience at our property. We take this kind of issue very seriously, and we will use this information to fine tune our operation.Thank you for bringing the issue to our attention so we could take swift action to all the problems that you encountered.

Thank you very much for the feedback, it will be used as training material for the future,
Serena Contreras
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 10 June 2014

Room lock was jammed when we try to enter, TV didn't work, phone didn't work, entire floor reeked of marijuana smoke. Then, when the charge was posted to my credit card, it was for more than the receipt that I had been given at checkout. Horrible experience

  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Duane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael K, Manager at Hampton Inn & Suites Texarkana, responded to this review, 13 June 2014
I would like to apologize for the inconvenience of your stay and your poor experience at our property. We take this kind of issue very seriously, and we will use this information to fine tune our operation.Thank you for bringing the issue to our attention so we could take swift action to all the problems that you encountered.

Sincerely,
Serena Contreras
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Texarkana

Property: Hampton Inn & Suites Texarkana
Address: 4601 Cowhorn Creek, Texarkana, TX 75503
Phone Number:
Region: United States > Texas > Texarkana
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Texarkana
#2 Business Hotel in Texarkana
#3 Romantic Hotel in Texarkana
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites Texarkana 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Our Hampton Inn Texarkana hotel is located on the Texas side of Texarkana, where all of the best shopping and restaurants are at! Stay with us and enjoy free hot breakfast and free WiFi. We are located adjacent to the Central Mall Shopping Center and within walking distance of Olive Garden and Outback Steakhouse. We are a short driving distance from Texas A&M Texarkana, Texarkana College and the Sullivan Performing Arts Center with easy access on and off of I-30. ... more   less 
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Also Known As:
Hampton Inn & Suites Texarkana Hotel Texarkana
Hampton Inn And Suites Texarkana
Hampton Inn Texarkana
Texarkana Hampton Inn
Hampton Inn Hotel Texarkana
Hampton Inn & Suites Texarkana Texas

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