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“Nice stay, great price”

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Comfort Suites the Colony - Plano West
Ranked #8 of 10 Hotels in The Colony
Reviewed 15 October 2013

The check in was efficient and quick. The room is nice -- clean and looks like new carpet. Quiet area. Good exercise room. Best part it was much less than other motels in the Dallas area. Great deal and a nice place to stay.

Room Tip: I was in a suite on first floor.
  • Stayed: October 2013, travelled on business
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1  Thank ProfNielsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (72)
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44 - 50 of 72 reviews

Reviewed 14 September 2013

The hotel gives you what you expect, a clean room and a good stay. Bed was comfortable and furnishings were well maintained and clean. Room smelled a bit musty but cleared up when the air ran. All in all the stay was enjoyable and I feel refreshed and ready to start the day.

Room Tip: Get a room in the back of the hotel as something monstrous is being built across the street and you...
  • Stayed: September 2013, travelled with family
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2  Thank SugarGrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

I wasn't planning to stay at this hotel, but I made a mistake with my reservations somewhere else and was suddenly hotel-less with all my usual options fully booked.

This hotel came as a nice surprise. I checked in around midnight with no hassle. The hotel looks a little old, but they do a good work with maintenance. Rooms are very big and even have a small TV viewing area. Breakfast was as expected with an above average service. Parking is free. Location is close to the highway, so it's easily accessible.

Overall a good experience.

  • Stayed: July 2013, travelled on business
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2  Thank JulianM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesthecolo, Webmaster at Comfort Suites the Colony - Plano West, responded to this reviewResponded 4 September 2013

Dear Guest,

Thank you for choosing Comfort Suites near Stone Briar Mall for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• I am glad that you like the location and our hotel.

I hope that the next time you visit our area; you will once again choose to stay at Comfort Suites near Stone Briar Mall. I think you will be greatly pleased.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2013

This hotel is nice and in an excellent location. There is literally EVERYTHING you could need all around you, even within walking distance. The staff was nice, especially the lady in charge of breakfast (which was better than some places we've been lately). The only thing I kept noticing was that the maintenance done on damage to the hotel was poorly done. This drew attention to any and every flaw. Other than that, this place provided an excellent nights stay. Oh yeah, the shower heads are pretty weak but the water was hot & got the job done. I just prefer a firmer stream...

Stayed: August 2013, travelled as a couple
Thank StaceyNDevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesthecolo, Webmaster at Comfort Suites the Colony - Plano West, responded to this reviewResponded 4 September 2013

Dear Guest,

Thank you for choosing Comfort Suites near Stone Briar Mall for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• I am glad that you like the location.

• Staff was informed of the nice comment you made about them and received our commendation.

• Management was approached about the possibility of their doing periodic inspections of the facility to see to it that it is meeting the standards which we set for it.

I hope that the next time you visit our area, you will once again choose to stay at Comfort Suites Near Stone Briar Mall. I think you will be greatly pleased.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

We had a good stay. Motel was clean, front desk staff very friendly and quick check-in. Smoke free environment, and there was not any residual smoke odor. For the prices of the motels in the area, this was the best deal, basically 40% les than comparable motels close to the Frisco Roughriders Dr. Pepper Park.

  • Stayed: June 2013, travelled as a couple
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1  Thank Russ74745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

Stayed here on a shopping trip with the wife and the hotel is in an excellent location. Was able to shop in Allen, drive a few miles here on the tollway that wasn't that busy, even during rush hour, sleep in a good room, and drive 2 miles to Ikea in the morning. Breakfast was good, even if the waffles were Texas shaped. The only real complaint I had was the lighting in the parking lot area shined right into our window, but I was able to get the curtains situated in a way that blocked almost all of it.

Room Tip: Try to get a room not on the side of the main parking lot. Lights are blinding in the rooms.
  • Stayed: March 2013, travelled as a couple
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Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2013

we went to this hotel for two reasons,,,, they advertise an indoor heated pool which was reason one. the second was too sleep. the pool was not heated. we asked the front desk they called the owner to see if they could turn it up, which they did. but it takes awhile to heat a pool. the next morning we tried again, it was cold again. asked the front desk. this time she had no key to the heater room. she called the owner after I complained again and let them know the only reason we was there was to let the kids swim. they gave a $15 dollar discount on our $109 room. the breakfast was pretty decent though. the room was your average $40 motel six room.

  • Stayed: March 2013, travelled with family
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Thank billy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesthecolo, Webmaster at Comfort Suites the Colony - Plano West, responded to this reviewResponded 26 April 2013

Dear Guest,

Thank you for choosing the Comfort Suites for your last visit to our area.

We also thank you for giving us a review and it is very much appreciated.

Upon receipt of your review, Special actions have been taken to check and attend the pool water and it is fine always.

It is nice that you liked our breakfast.

Hotel upkeep staffs have ensured that all amenities are perfect and functional.

We invite you once again to stay with us and experience a new hospitality.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites the Colony - Plano West

Address: 4796 Memorial Drive, The Colony, TX 75056-2810
Phone Number:
Region: United States > Texas > The Colony
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in The Colony
Price Range: £59 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites the Colony - Plano West 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The Comfort Suites® Near Stonebriar Mall in The Colony is conveniently located just minutes from the neighboring cities of Frisco, Carrollton, Lewisville and Plano. The hotel is close to popular attractions in the area; the Pizza Hut Park stadium, home of the F.C. Dallas MLS soccer team, the local Dr Pepper Ballpark home to the Frisco RoughRiders Double-A baseball team, and the Texas Motor Speedway. Southfork Ranch event and conference center, Lewisville Lake and Tribute Golf Club are also nearby. ... more   less 
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Also Known As:
Comfort Suites Near Stone Briar Mall Hotel The Colony
Comfort Suites The Colony
The Colony Comfort Suites

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