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All reviewsmarket streetboutique hotelpresidential suitebathroom lightthe room service menuwithin walking distancecynthia woodsgirls tripinfinity poolduring happy hourattending a concertmovie theatergreat shoppingmitchell pavilionfire pita wonderful stayfront desk staff
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Reviewed 8 April 2013

We bedded down at this wonderful hotel on March 2nd 2013 for the Woodlands half marathon. The accomodations were nice, staff friendly, and the breakfast was very good. The hotel is smack dead in the middle of market square and walking distance from the Wodlands Mall. The decor was nice, the gym clean, and yes ther is a StarBucks just out side the glass sliding doors. Parking is not a problem it located at a garage two minutes away.

  • Stayed: March 2013, travelled as a couple
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Thank Getflat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riley3742, General Manager at Hyatt Centric The Woodlands, responded to this reviewResponded 17 April 2013

Thank you for taking the time to write about our hotel. We hope that we will see you again on your future trips to the Woodlands.

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Reviewed 21 March 2013

Good, clean, modern hotel. Rooms are ok, showers well sized so I liked that. And breakfast in The Kitchen on 2nd floor, was excellent. Good food, well priced, great service and professional but casual. Didn't get a chance to use fitness facilities - but hotel well located to get around in The Woodlands for business and likely great for weekends, shopping and just browsing.

Stayed: March 2013, travelled on business
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riley3742, General Manager at Hyatt Centric The Woodlands, responded to this reviewResponded 27 March 2013

Mike,

Thank you very much for taking the time to review our hotel. We take great pride in our unique property and of course our amazing staff. We hope to see you again soon.

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Reviewed 25 February 2013

This is a great hotel but the staff in any hotel makes the difference. I arrived late, a bad trip and expressed my frustration.
I checked in and within minutes 2 complimentary beers were delivered.
How thoughtful!!!
Love this hotel.

  • Stayed: February 2013
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1  Thank Mhaskelo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riley3742, General Manager at Hyatt Centric The Woodlands, responded to this reviewResponded 5 March 2013

Thank you very much for taking the time to write about your experience. We pride ourselves on our amazing team of associates. We look forward to seeing you again on your next trip to The Woodlands.

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Reviewed 20 February 2013

I have no complaints about the property itself. The rooms are nice and comfortable. We were in a corner room and internet connectivity was at best slow and usually non-existent but I can say that about most every hotel I stay at and besides my wife and I were there for a relaxing Valentine's weekend.

Unfortunately, on Saturday morning we were awakened at approx 5:45am by the sound of live music. We stayed in a 4th floor suite facing Market Street and unbeknownst to us there was a fund-raising walk and run early that morning (at least that is what we were told at the bell station) complete with a live band! For the next hour and a half we were subjected to the sounds of the live music blaring from the common area a few short steps away from the hotel.

On Sunday, we were again awakened at 5:30am this time by the sounds of a trash truck picking up dumpsters along Market Street. Just for good measure, the truck had to repeatedly back up in order to position itself to grab the dumpsters so in addition to the endless banging from the lifting, dumping and dropping the dumpsters back down on the street, we were treated to loud beeping every time the truck was put into reverse and from the sound of things that was quite a few times during the 15-20 minutes the truck was in the vicinity.

As I said the hotel itself is fine but then again it should be for the price they charge. I understand that things happen that are out of the control of the hotel itself but I feel that for a property that prides itself on customer service, at the very least a "heads up" at check-in was in order.

  • Stayed: February 2013, travelled as a couple
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2  Thank Goin2kansascity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riley3742, General Manager at Hyatt Centric The Woodlands, responded to this reviewResponded 22 February 2013

My sincere apologies that your stay with us was disrupted by the event taking place in Market Street and the garbage pick up. We completely understand your frustration with the noise and apologize that we didn't inform you in advance.
We are dedicated to guest satisfaction, and your comments are valuable to us ensuring that commitment.
We hope that this occurance won't keep you from staying with us in the future.

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Reviewed 9 February 2013

Compared to our last 3 hotel stays in (real) 4/5 star hotels (NY, Dallas, Baton Rouge) , this one was OK but oddly something just didn't work for us. Excellent location for a couple or friends who want to hang, shop, walk, eat and play at The Woodlands Market Street. The band in the bar sounded great. Much to walk to day and night. However, not a great location if you're just sleeping there because parking is either first come first serve on the street, a walk to the parking garage or they park the car for $17/day. If you like ultra modern, low furniture, dark colors, you'll love it. The bed was comfortable and room very clean but we just weren't crazy about the furnishings, dark colors and low light which made us wonder how you could know it was clean. Breakfast is handy w lots of excellent restaurants to walk to, but we weren't willing to pay $20/person for the hotel breakfast. Also a little funky that there's a frosted window between the shower and the room so if one person uses the bathroom at night the light shines through to the bedroom next to the bed. Very slow elevator. The staff was pleasant and trying. All in all I guess it depends on your taste, but for us it seemed like the decor was "trying too hard." Then there's the extra $80 night more than the hotel we now wish we'd selected.

  • Stayed: February 2013
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1  Thank wendyscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riley3742, General Manager at Hyatt Centric The Woodlands, responded to this reviewResponded 18 February 2013

Thank you for reviewing our hotel after your recent stay. We completely understand that our decor may not be for everyone but were happy to here that the bed was comfortable and the room was cleanand that our staff was helpful. We strive to exceed our guests expectations, certainly when it comes to service and hope that we were able to do that.
Thank you for staying with us and for taking the time to review us.

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