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“Room at the last minute - staff great”

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Fairfield Inn & Suites Houston The Woodlands
Ranked #17 of 18 Hotels in The Woodlands
Reviewed 19 February 2012

Great staff who had a room ready for me at the last minute - I had reservations just down the highway, didn't stay there due to the room doors were outside & that just makes me too nervous.

The staff at the front desk of The Fairfield understood when I got there and had a room ready and were so pleasant and accommodating.

Free internet - very fast. Free breakfast was good.

  • Stayed: February 2012, travelled on business
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1  Thank SherriB1050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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92 - 98 of 108 reviews

Reviewed 7 December 2011

Stayed at the Fairfield Inn and Suites in The Woodlands for two weeks while on a business course. Staff were very friendly, knowledgeable about local eateries, points of interest, and able to answer any and all questions we had.
Several restaurants near by, (awesome southern barbeque) and conveniently located near shopping etc.
Rooms were clean, comfortable, and it's ALWAYS nice to return to freshly baked cookies daily.....
Thank you so much for making our stay in Texas so comfortable, and personal.
Special thanks to those staff that went "above and beyond" to accomodate our longer-term stay (you know who you are ;-)
Z

  • Stayed: November 2011, travelled on business
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1  Thank P_N_W_4_325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMSutton, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this reviewResponded 13 December 2011

It really makes our day to see comments like these. The staff here works hard to provide our entire guest's with service that will make them want to return time after time. I did share you comments with all the staff at our meetings last week and they knew right away who you were! Thank you again for staying with us and taking the time to share your experience. Don't hesitate to contact any of us if we can be of help and we look forward to seeing you back.

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Reviewed 23 October 2011

Love the hotel good location, good breakfast, wish they had a happy hour.

  • Stayed: October 2011
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1  Thank louonthe2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2011

For the price, this is an exceptional hotel. Stayed here on business for three recent nights. Some may say the hotel seems a bit dated depending on what you're used to, but it is very clean and nice. The staff was really friendly and responsive, the hotel is quiet and clean, and my room was one of the most comfortable I've stayed in (I travel on business almost every week). Breakfast has long hours and a good range of choices for any diet, the workout facility is modest but good, and there's a pool. There are many amenities within a hundred yards (I ate, got a haircut, and bought supplies all in the same lot.) Just a caution to those without a car - taxi drivers had troubled finding the hotel and you need to give the taxi at least 15 minutes notice to pick you up. Besides that, I had a very relaxing stay and would stay here again.

  • Stayed: September 2011, travelled on business
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Thank howzabouthat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMSutton, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this reviewResponded 5 October 2011

Cleanliness & friendliness are two things we place high value on at our hotel. We take great pride in ensuring that every stay a guest has with us we are providing them with a clean room and service that makes them want to return. You are speaking the truth regarding the taxi's around The Woodlands area, great advice for future travelers! Thank you for choosing to stay with us and for taking the time to share your honest review of our hotel. We look forward to having you as a guest in the future.

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Reviewed 18 September 2011

here for grandsons wedding. wife and i with our 5 children and their spouses. could not ask for better accommodations or treatment from your staff.. what really prompted this commen, was the outstanding assist from dixie bell the desk clerk and sherry booshart the attendent in charge of your unforgetable breakfast. these girls went above and beyound their normal duties and deserve special recognition. please convey our gratitude to them. richard m finan lt/col (ret) usaf ps:looking forward to our next stay with you in the nashville area in nov

  • Stayed: September 2011, travelled with family
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Thank richard f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMSutton, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this reviewResponded 20 September 2011

Sherry and Dixie say thanks!!! It is always a morale boost when they see their names specifically mentioned. Our staff works very hard at giving great service to everyone that is staying with us and I am happy that you experienced that first hand. Please thank your entire family for staying with us, and don't hesitate to stop in and say hello the next time you are in The Woodlands, TX.

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Reviewed 12 September 2011

Sherry Bosshart went above and beyond the call of duty to assist our family during our stay. She took extra care of us at breakfast and assisted us devotedly. There were approximately 20 in our family party and she served us fabulously.

Thank you Sherry,
The Finan Family

  • Stayed: September 2011, travelled with family
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1  Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMSutton, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this reviewResponded 20 September 2011

I was very excited to share your comments with Sherry! She was so touched that by just doing her job, as she always does, made an impression on your family. Sherry is a great part of our staff and I am happy to know that when people stay with us they are impressed with the service they receive from her. Thank you for choosing to stay with us and taking the time to share your comments.

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Reviewed 26 August 2011

I am out over 100 nights a year. This is my favorite place to stay for several reasons. First it is easy in and easy out while remaining secluded. There are great places to eat and shop within walking and quick driving distance. But the number one reason I keep coming back is they have an excellent friendly and professional staff.

  • Stayed: August 2011, travelled on business
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Thank frank p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMSutton, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this reviewResponded 29 August 2011

Our staff will always continue to do everything possible to merit the confidence you have shown in us. Guests like you are always a delight to have stay with us. We appreciate your continued loyality to our hotel and look forward to seeing you back next time!

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Additional Information about Fairfield Inn & Suites Houston The Woodlands

Address: 16850 I-45 South, The Woodlands, TX 77384
Region: United States > Texas > The Woodlands
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 18 Hotels in The Woodlands
Price Range: £88 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Houston The Woodlands 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Discover superior value, convenience, and service at the Fairfield Inn & Suites Houston The Woodlands. We are located off I-45 across the street from CHI St. Luke's Health–The Woodlands Hospital and the upcoming Texas Children's Hospital - The Woodlands. Our hotel near Conroe, TX is within walking distance to many restaurants and only minutes from The Woodlands Town Center, Cynthia Woods Mitchell Pavilion, and Lake Conroe. ... more   less 
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Also Known As:
Fairfield Inn And Suites Houston The Woodlands
Fairfield Inn & Suites Houston The Woodlands Hotel The Woodlands
Fairfield Inn The Woodlands
Fairfield The Woodlands
The Woodlands Fairfield Inn

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