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“The manager should learn from her employees!”
Review of Benihana

Benihana
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Ranked #146 of 222 Restaurants in The Woodlands
Price range: US$30 - US$30
Cuisines: Japanese
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Restaurant details
Dining options: Reservations
Dining style: Casual Dining
Cross street: Six Pines Drive
Reviewed 25 December 2013

We made reservations for Christmas Eve and had to wait for 45 minutes to be seated, when I politely asked the manager about the sense of making reservations she gave me back the complete opposite of what customer service is and pretty much made me feel she was doing us a favor serving us food.

Once seated, it was the standard Benihana experience you could get anywhere in the world, albeit in a run down locale which has not been my experience internationally. The food is OK and the chefs are as usual friendly, funny and hard workers, focused on keeping the crowd entertained. It works great in particular with kids.

Thank Carlos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (69)
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48 - 52 of 69 reviews

Reviewed 22 November 2013

Your standard chain food but hard to go wrong when they cook in front of you. Service was good at this location

Thank marz719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

I'm not certain how long the air conditioning system was absolutely out in this establishment but assume it is repaired now. During the absolutely sweltering days of August, no air at all. Can you imagine how it was in the kitchen, much less at the hibachi tables? Management would only offer a soft drink. No notice was given to customers when making reservations nor any signage that the system was down. Speaking to someone there, I was told that upper management only wanted to repair the system but the restaurant was going to require new equipment. As it was the corporate office making these decisions, not only did it take an inordinate amount of time to repair and replace, but it seemed corporate wanted the least expensive solution. The worst part was not notifying customers with signage and absolutely no real offer to alleviate the discomfort, which was a serious situation--very, very hot.

Thank Judy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

We didn't eat in the main dining area but had a quick meal of sushi. It was very good - nothing out of the ordinary, but just right! I always enjoy the fruity, tropical drinks as well.

Thank 860SusanB860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

When you go to Benihana you go for the food preparation show....ours was very good! We had the special....for the majority....filet and chicken. We had a party of seven....the service and food was very good.

    • Value
    • Atmosphere
    • Service
    • Food
Thank drlehman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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