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“Extremely loud and incredibly icky”

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Residence Inn Houston The Woodlands/Market Street
Ranked #13 of 18 Hotels in The Woodlands
Austin, Texas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Extremely loud and incredibly icky”
Reviewed 23 July 2012

We usually stay at the Marriott Waterway but couldn't get a reservation this particular night. Hotel rooms were scarce because of a concert at the Pavillion. We decided to give the Marriott Residence Inn on Six Pines a try, based in part on the reviews on this site, and boy did we regret it. First, the pros: a good location close to the mall, restaurants and all the other fun stuff in The Woodlands. The room was clean, the grounds were neatly manicured and the desk staff was polite. Now for the cons: We asked only for a quiet room. We were put in Room 113, which seemed okay at first, early in the stay when we were only in the living room part of the one-bedroom suite. Later that evening, when we were trying to sleep, we realized the bedroom was near a huge battery of outdoor AC units, which gave off a loud constant roar (when I looked outside the next morning, I realized they were built in a courtyard surrounded by 3 stories of rooms--chances are those loud AC units disturbed a lot of people). It got worse, however. Near midnight, a loud and very strange racket started up in the wall behind the headboard of our bed. I have no idea what it was--I've never heard anything remotely like it in a hotel room--but it was comparable to a large diesel engine, an airplane motor or a chain saw--LOUD! This went on for some 15-20 minutes. To make matters worse, the supposedly queen-sized bed was too small, the mattress was hard and uncomfortable and the pillows were flat and miserable. The tub drain was clogged, resulting in several inches of dirty water pooling during a short shower. It didn't surprise us at all the next morning, as we wearily resumed our road trip, to overhear several people complaining to the desk staff about various matters. All in all, not a pleasant or restful stay and we won't ever stay here again.

Room Tip: Avoid Room 113 at all costs. Even better, just stay somewhere else.
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  • Stayed July 2012, travelled with family
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Helpful?
3 Thank TexasLawCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Arlington, Texas
Level Contributor
9 reviews
4 hotel reviews
Reviewed 11 July 2012

I stayed here while in town during a concert at the Cynthia Woods Mitchell Pavillion in June. It IS within walking distance, however I did not walk it so I have no opinion there.
The place is clean, the beds are comfy, the rooms are roomy and the staff is friendly. PLUS, it is far more affordable than the ridiculous (IMHO) prices of other hotels in the area. I would hands down stay here again, and I would recommend it to everyone!

  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
Thank CaseyBrooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conway, Arkansas
1 review
Reviewed 30 May 2012

One of the best hotels I have ever stayed in! The bed was firm enough to give my husband and me a wonderful night's rest, the bedding was light instead of having a large, heavy duvet that makes you sweat at night, and the amenities go beyond what is expected. I didn't stay long enough to take advantage of all they have to offer, but I did notice that if you make a grocery list, they will get your items for you. The staff treated us like family the moment we arrived, and I was extremely impressed when they gave my 18-month-old son a book that was age appropriate for him. I would highly recommend this hotel to anyone staying in The Woodlands' area, and hope that my family will have the fortune of staying there again in the future.

  • Stayed May 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank kirstendavis81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
Reviewed 29 May 2012

My Husband and I recently stayed here during the Memorial Day Weekend. The service was great; the room was clean and comfy. I really enjoyed the personal touch. The nice ladies at the front desk brought us a few snacks with a bottle of wine to help celebrate our honeymoon. I would stay here again when I’m in the woodlands. It’s like a home away from home. Oh Yeah….the breakfast was pretty nice.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank NikkiReed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 March 2012

I felt at home from the moment I stepped into the hotel.

Friendly staff, relatively large and very clean apartments. Nice pool and a cosy fireplace outside. Walking distance from good restaurants and the mall. A tennis and basketball court.

Lots of storage space in the room, no noise...I loved the fact that they offer to shop you groceries at no extra cost.

Top this off with a simple but good breakfast and you have all you need really.

  • Stayed March 2012, travelled on business
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Helpful?
Thank M07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 February 2012

Adequate, if you're on a business trip. Relatively expensive for what's on offer.

Stayed January 2012, travelled on business
Helpful?
Thank willierJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring, Texas
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 January 2012

Stayed for a few nights with 5 person family. Very comfortable, free breakfast, quiet, indoor pool, very friendly and helpful service. Bed was not quite up to Marriott standard, but this is a residence inn, so no complaints. We plan to stay again for several nights soon.

Room Tip: I didn't see any poor room options
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Houston The Woodlands/Market Street

Property: Residence Inn Houston The Woodlands/Market Street
Address: 9333 Six Pines Dr, The Woodlands, TX 77380-1489 (Formerly Residence Inn Houston The Woodlands II)
Region: United States > Texas > The Woodlands
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 18 Hotels in The Woodlands
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Houston The Woodlands/Market Street 3*
Number of rooms: 96
Official Description (provided by the hotel):
Welcome to Residence Inn Houston The Woodlands / Market Street, our award-winning extended-stay hotel in The Woodlands. Find us conveniently located within walking distance of the prestigious Market Street and Woodlands Mall as well as treasured local attractions including the Woodlands Waterway Taxi, Woodlands Nature Trails and Cynthia Woods Mitchell Pavilion. Each and every stay delivers unequaled value: complimentary hot breakfast buffet, evening manager’s reception, free Wi-Fi and convenient grocery service. Surpassing other extended-stay hotels in The Woodlands, TX, Residence Inn offers more amenities for your long-term comfort. Enjoy our refreshing indoor pool and whirlpool, equipped 24-hour cardio room, full kitchens, and suites featuring signature Marriott bedding for a serene sleep. Residence Inn The Woodlands Hotel / Market Street has perfected the extended-stay experience by combining all the comforts of home with a passion for making every guest feel welcome. ... more   less 
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Also Known As:
Residence Inn Houston The Woodlands Ii Hotel The Woodlands
Residence Inn The Woodlands
The Woodlands Residence Inn

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