I want to share my terrible experience at the spa in The Woodlands waterway Marriott Hotel. My husband gave me a Facial in the Spa at the woodlands waterway for valentine's day. I filled out my medical history where I specified I was under Retin A. Amanada was the person who did my facial, 5 minutes after she started my facial my face was burning and I let her know, she ran to look for my medical history form and stated " Crap you are under Retin A and I didn't read it"
to make long story shortly, my face was burned, I have to go to the dermatologist to get treatment for a terrible burn, it was very painful and I look like a monster for 2 weeks. I contacted the spa manager that somehow was helpful, she returned my facial spa services, gave me a rfund fpr the money I had to spend at the doctor, I think that is the least they could do, she offered me a free facial, but seriously?? after this experience who wants to get a facial done there. I wanted them to offer another free service but manager refused to do it.
I just want to share my experience so it does not happen again to anyone, and share my dermathologist recommendation, if you need or want a facial go to your dermathologist.
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- Also Known As:
- Woodlands Waterway Marriott Hotel The Woodlands
- Marriott Woodlands Waterway
- Marriott The Woodlands
- The Woodlands Marriott