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“Individual Attention” 5 of 5 bubbles
Review of The Woodlands Waterway Marriott Hotel & Convention Center

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The Woodlands Waterway Marriott Hotel & Convention Center
Ranked #7 of 18 Hotels in The Woodlands
Mill Creek, Washington
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Individual Attention”
5 of 5 bubbles Reviewed 26 April 2012

We checked in for some pampering and a special event. When we told the staff at the lobby desk we were there for a special reason they upgraded us to a better room on an upper floor facing the waterway. We were given access to the Club Room (Concierge/Club/Courtesy room) for free. We were given a free movie on our TV. We were also given a snack basket and a choice of beverage for free. It was fantastic! The Concierge/Club/Courtesy room had snacks of all sorts and appetizers in the evening. The view was wonderful! The hotel was clean, well maintained and the only thing I find an inconvenience is parking. You must self park (if you choose not to valet) in an adjacent parking garage and can use the catwalk to come back to the main building. I don't think this rates enough of a distraction/nuisance to give the hotel a less than Excellent rating.

Room Tip: If you are there for a special reason be sure to mention it! You may also get perks like we did. I...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karyn_D680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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532 reviews from our community

Traveller rating
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    74
    28
    15
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62
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
Texas
Level Contributor
1,218 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 1,679 helpful votes
4 of 5 bubbles Reviewed 14 April 2012

We spent one night at the Woodlands Waterway Marriott Hotel to attend an event in the convention center. The room we were assigned was clean, well appointed, and where everything worked to our satisfaction. The air conditioning, which worked well, was very quiet. The service was friendly, very helpful, and readily available. And the food at the event we attended was excellent. This hotel is well situated within The Woodlands Center. We used the valet parking, which was $15.00 a day; we preferred this over the self park. We would be inclined to return to this very nice hotel.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CJTravelerTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

Had a weekend getaway with the family for a concert and shopping. This hotel is beautifully and modernly appointed. Complimentary cookies in the lobby which the kids loved. Room was very clean and comfortable. The water view from the room was amazing. The location to the Woodlands Pavilion unbeatable.The trolly stops in front of the hotel but everything is within walking distance. Walked to the mall, the movie theater, restaurants, the organic market & cafe, EVERYTHING just steps away. Getting up early to take a walk around the waterway just outside the hotel was peaceful. This is a great place to take a weekend to recharge.

Room Tip: I would recommend a water view room and if available, with a balcony.
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  • Stayed May 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank redbemer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beantown
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 5 April 2012

Just got back from a small convention at this lovely hotel and i was quite impressed. The area is gorgeous with lots of dining/entertainment opportunities, parking was little pricey with self parking attached to the hotel for $9 a day and valet$15. the concierge lounge was well equipped and the breakfast actually had lots of protein( hard boiled eggs and frittata the day i was there)
courteous staff got me in a room as soon as i got there even though i had arrived way early. never made it to the gym, however starbucks coffee and an italian restaurant looked inviting. the convention center was perfect- i highly recommend hosting as show there. The room was very nice and completely updated. wE ALSO RENTED A SUITE FOR A PRESENTATION AND THE STAFF WAS EXTREMELY HELPFUL and didnt nitpick us to death with charges etc... Bonus- beautiful canal out the back of the hotel for walking running etc... and plenty of seating ...

Room Tip: face the riverway....
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  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank indikanegril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 26 March 2012

I want to share my terrible experience at the spa in The Woodlands waterway Marriott Hotel. My husband gave me a Facial in the Spa at the woodlands waterway for valentine's day. I filled out my medical history where I specified I was under Retin A. Amanada was the person who did my facial, 5 minutes after she started my facial my face was burning and I let her know, she ran to look for my medical history form and stated " Crap you are under Retin A and I didn't read it"
to make long story shortly, my face was burned, I have to go to the dermatologist to get treatment for a terrible burn, it was very painful and I look like a monster for 2 weeks. I contacted the spa manager that somehow was helpful, she returned my facial spa services, gave me a rfund fpr the money I had to spend at the doctor, I think that is the least they could do, she offered me a free facial, but seriously?? after this experience who wants to get a facial done there. I wanted them to offer another free service but manager refused to do it.
I just want to share my experience so it does not happen again to anyone, and share my dermathologist recommendation, if you need or want a facial go to your dermathologist.

Stayed February 2012, travelled solo
Helpful?
9 Thank loveamore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
155 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 bubbles Reviewed 15 March 2012

after having a few days at the Hilton Americas in downtown Houston (***), I was pleasantly surprised at coming up to the Mariott for 7 nights for a series of meetings. Seven nights is a long stay, so I got them to give me a good room (king size with water view) which was spacious, quiet and pleasant. The hotel is modern, clean and fresh facilities. The pool was good, the surroundings pleasant for walking with lots of nearby dining and shopping options (walking distance). There were a few minor service slip ups and there ever present problem of doonas (duvets) which were way to hot. I had trouble getting the room temp right for sleeping, balancing the air con and doona. I had 7 nights to experiment and still couldnt get it right!
Wifi (at a cost) supports 3 devices.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guaymas,Sonora
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 14 March 2012

I went to The Woodlands for a wedding so we stayed at this nice hotel facility for weddings and conventions. The rooms are nice and spacious and with a nice view to the channel. The service very good. We were very pleased to stay at this hotel because the wedding was also celebrated here, so it made it very confortable for the guests.

Room Tip: Ask for a view to the channel.
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  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Clau M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Woodlands Waterway Marriott Hotel & Convention Center

Property: The Woodlands Waterway Marriott Hotel & Convention Center
Address: 1601 Lake Robbins Dr, The Woodlands, TX 77380-1162
Region: United States > Texas > The Woodlands
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in The Woodlands
#5 Romantic Hotel in The Woodlands
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Woodlands Waterway Marriott Hotel & Convention Center 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott

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