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“Great location and refreshing place to stay.”

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The Woodlands Waterway Marriott Hotel & Convention Center
Ranked #7 of 18 Hotels in The Woodlands
Mumbai (Bombay), India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location and refreshing place to stay.”
4 of 5 bubbles Reviewed 24 June 2013

Located at walking distance from the mall, movie theatres, fine dine restaurants, pubs and a beautiful walk along the river. Though this property is slightly smaller than other Marriotts that I've visited, it has its unique splendour. All facilities like gym, pool and jacuzzi are available and well maintained. For the price I paid per night, I expected complimentary breakfast and some important services like free wifi in rooms (there was free wifi only in lobby). However, these were not included. The staff was courteous and service was good. Food was good- I only had lunch and some snacks. I stayed 2 nights here and the stay was indeed memorable.

Room Tip: Rooma overlooking the river have a pleasant view.
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  • Stayed October 2012, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Kris313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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538 reviews from our community

Traveller rating
    233
    185
    77
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    15
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Fairfax, Virginia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 12 June 2013

Had a lovely room with a view of the river. The location is great. You can walk to several restaurants. A shopping mall with a movie theatre is right out the door. Comfy bed and nice toiletries. Staff is friendly. Beautiful pool.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crosby, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 June 2013

First time to stay at this hotel while visiting The Woodlands. I will stay there from now on. The atmosphere, the service, the professionalism at this hotel was wonderful. It was an impromptu hotel stay and it was wonderful. We requested a room with a balcony, which we received that overlooked the pool and the river. Event at the hotel was 2013 Food and Wine which we attended at the last minute. Check out was a breeze, valet parking was done in a timely manner since we selected to check out at the last minute. Everything you would want to do was within walking distance to this hotel.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank lac2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, Texas
Level Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 11 June 2013

My wife and I have enjoyed many meals, especially Sunday breakfast at the Waterway, and we stayed once overnight for our anniversary several years ago. Our son and daugher-in-law held their wedding reception and dinner at the hotel, and we have attended numerous banquet functions there. We have always enjoyed the service and the quality of the food as well as the hotel's ambience. Our only somewhat disappointing experience was on Thanksgiving day two years ago. While the food and service were good, we thought it was a little overpriced and the restaurant did not bother with table cloths. It was a rare occasion for us not to have Thanksgiving dinner at home, so we may have been a little more sensitive that we otherwise might have been. I am not hesitant to recommend this hotel and its food and beverage service.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FRHolmes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 June 2013

When what we seem to read is negative I had to take a minute to express wht a wonderful experience I had with Mariott on the Waterway. I had to make a last minute reservation for an event I was attending and had the pleasure of speaking to Mauricio Piallos (sp?) who is a supervisor at the front desk. He was VERY helpful, patient, and professional. He took great care in ensuring that I was taken care of and made the (what I was expecting to be stressful ) last minute rush a pure pleasure.

Mariott is lucky to have such a patient, professional and courteous employee.

Room Tip: Go directly throu the hotel when you can and ask for Mauricio as your experience will always be posi...
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smaslak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sealy, Texas
1 review
1 of 5 bubbles Reviewed 3 June 2013

Worst stay ever. Room was the same as a $79.00 hotel. Everything was extra even LOCAL TV. $3.50 for a bottle of water. We paid cash and they still ran our Credit Card so were charged twice. When we called they told us we would have to send an e-mail for a refund on a credit card. Also it may take a day for a response to the e-mail just to let us know how to file a refund request. Breakfast for 2 over $38.00 and that was a buffet. I went to the lobby for a cup of coffee in the am, NO Comp coffee. $3.50 for a cup of am coffee in the lobby. Bed was so hard I didn't sleep a bit.

Room Tip: DON'T DO IT! Go somewhere else.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 3 June 2013

Great place, great location, great stay. Great rate via priceline.

Be prepared ... they do charge a ton for internet and parking (non-valet, too). However, they offer free parking in a garage about 1 block away that has a climate controlled walkway.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank wan001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Woodlands Waterway Marriott Hotel & Convention Center

Property: The Woodlands Waterway Marriott Hotel & Convention Center
Address: 1601 Lake Robbins Dr, The Woodlands, TX 77380-1162
Region: United States > Texas > The Woodlands
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in The Woodlands
#5 Business Hotel in The Woodlands
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Woodlands Waterway Marriott Hotel & Convention Center 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott

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