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“clean and friendly property”

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Hampton Inn & Suites Tomball
Ranked #1 of 9 Hotels in Tomball
Certificate of Excellence
Birmingham, Alabama
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“clean and friendly property”
Reviewed 17 February 2014

The breakfast was excellent. I especially enjoyed the delicious coffee. The rooms were roomy and immaculate. The best part of the stay was the cleanliness of the rooms and hotel in general. It's location is also convenient to many restaurants and shops.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShayC30375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISTomball, Manager at Hampton Inn & Suites Tomball, responded to this review, 16 April 2014
Thank you for taking time to review us. We greatly appreciate you as our guest and your feedback as that helps us to continue with the quality of service that our guests expect. Our staff focus is to ensure that all of our guests accommodations meet and/or exceed expectations. Once again thank you for choosing us while in our wonderful city of Tomball and look forward to being your home away from home in the future.
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296 reviews from our community

Traveller rating
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See reviews for
120
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
tomball,tx, United States
2 reviews
Reviewed 17 February 2014

had a very pleasant stay the place is drowned in a sea of restaurants and bars that makes your stay even more enjoyable. great shuttle services and excellent stuff. However, I thought management could have invested in a higher internet network

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Samuel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISTomball, Manager at Hampton Inn & Suites Tomball, responded to this review, 16 April 2014
Thank you for your recent stay with us here at the Hampton Inn & Suites Tomball!

Thank you for sharing your comments with us as we rely heavily on guest feedback to continue exceed guests expectations.

We look forward to having you on your future visits to Tomball!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
austin
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 February 2014 via mobile

I stayed here for one night and received free wifi as a hilton honors member and a discount as an AAA member. The room was adequate but not quite on par with Hilton or Homewood quality. Molded shower/bath insert, not tile, thinner towels, styro/plastic cups not glass for water as well as coffee. Couple of small stains on chairs. Biggest problem was air would not cool down room despite freezing temps outside and no window to open; I bet it was 78-80, I like to sleep cooler than that. I had it turned down to 60 to no avail. I shud hv called front desk but it was 11-12 pm and I kept thinking it just took time. Perhaps they cud hv addressed it. I just slept w no covers on. And there was previous occupant's trash left in bathroom trash can.

All that said, it was quiet (tho I kept unit running trying to cool room), room decor was otherwise pleasing, good lighting, flat screen swivel TV, bedding/pillows were great, and Cindy at the front desk was quick, pleasant, and helpful. The gentleman I checked out with the next morning however admitted I shud hv had an under door bill that he realized he was supposed to hv provided! Luckily I had xtra few minutes.

The breakfast was just ok, powdered eggs, patty sausage, so-so Danish, decent coffee, 2 choices of yogurt. If I'd had time wud hv tried waffle, cereal or oatmeal.

I'd stay here again for short visit.

P.s. Nearby Gianni's restaurant delish!

Stayed February 2014, travelled solo
Helpful?
1 Thank shawnabbtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISTomball, Manager at Hampton Inn & Suites Tomball, responded to this review, 16 April 2014
Thank you for your recent stay with us here at the Hampton Inn & Suites Tomball!

Please accept my sincerest apologies, as I see we did not exceed all expectations during your recent stay. We appreciate your feedback so we can work to improve our property and staff for your future stays with us here at the Hampton Inn & Suites Tomball.
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McKinney, Texas
1 review
Reviewed 1 February 2014

This hotel was very nice, clean, and well kept. My son got sick with a stomach flu while we were here and the cleaning staff was amazing! They came up to clean our room (a lot) with smiling faces and checked on my son whenever they saw us. My son saw them once and said "Im going to go tell them I'm feeling better." He even knew they cared about him! They washed his dirty clothes and brought them back to us the next day. We also have a hand written note every day from the staff. Very impressed with the service/care we received here. Will stay here again just because of this experience!

  • Stayed February 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank nicole c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISTomball, Manager at Hampton Inn & Suites Tomball, responded to this review, 16 April 2014
Thank you for your stay with us at the Hampton Inn & Suites Tomball !

We strive to go above and beyond each and every guest's expectations, and are ecstatic that we did so for you during your stay with us.

We look forward to having you on your future visits to Tomball.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newburyport, Massachusetts
Level Contributor
127 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 25 January 2014

This trip, I got stuck twice, one at Dulles and once at Houston. The nearest hotel I could get was the Hampton Inn in Tomball. It is a half hour via the toll road, 45 minutes without tolls. I found the hotel to be very nice, spotless, friendly reception despite arriving around 10 PM, the room was one of the nicest I've had at a Hampton Inn. I would definitely stay there again if I were in that area.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mike_JB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington, NM, United States
1 review
Reviewed 14 January 2014

My stay was mandated and paid for by my employer. I was out of town for training and flew in to Houston and shuttled to the Motel. Motel provided transportation as needed. The staff were all friendly and helpful. Room was clean, neat and made up each day. Very impressed. Customer service and employee pride in what they do does still exist in America.

  • Stayed January 2014, travelled on business
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Bryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 2 January 2014

This is a well-kept, friendly, quiet place to stay. Clean room, comfortable bed and all the expected amenities. Above average hot breakfast with helpful attendants and large comfortable eating area. Reasonably close to The Woodlands where we were visiting and much better rate than available in that area. This was the second time we stayed at the Tomball Hampton Inn and will return again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Tomball

Property: Hampton Inn & Suites Tomball
Address: 14100 Medical Complex Dr, Tomball, TX 77377-6247
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Tomball
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Tomball
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Tomball 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Hampton Inn & Suites Tomball hotel offers complimentary high-speed internet, free hot breakfast daily, and 32” HDTVs with over a 100 channels(including about 40 Channels in Hi-Def) for you viewing in the hotel rooms. All our rooms are equipped with a microwave, mini-fridge, wet bar(Suites Only), and a sofa bed(KIng Standard and Suites only). This Tomball hotel is right off Highway 249, just 25 miles from Houston Bush Intercontinental Airport. ... more   less 
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Also Known As:
Hampton Inn And Suites Tomball
Hampton Inn & Suites Tomball Hotel Tomball
Hampton Inn & Suites Tomball Texas

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