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“Help when we needed it.”

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Comfort Suites Tomball
Ranked #6 of 9 Hotels in Tomball
Beaumont, Texas
1 review
“Help when we needed it.”
Reviewed 9 April 2014

Excellent staff and Management. Very helpful and attentive. Would recommend to anyone. We were in town for medicla emergency of family member. Our special needs were all met. To the staff we say "thank you so much".

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roger h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review, 2 June 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Muhammad Owais
General Manager
Comfort Suites, Tomball
281-290-7070
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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83 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Tomball, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 March 2014

We had no internet connection. The wireless signal was too weak and too many people using, so we didn't have access. The business center printer was out of toner, so printer was not usable.
This was one of the more expensive Comfort Suites I have been to, yet the beds were WAY to soft, low water pressure, and no hot water.
The hotel was out of sheets, so for our room for 6 people there was only bedding for 4.
The card reader on the outside door is broken, so while we parked on the end, we had to walk around the building to get inside.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review, 2 June 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Muhammad Owais
General Manager
Comfort Suites, Tomball
281-290-7070
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Tomball hotels

Wallingford, Ct Usa
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 September 2013

We couldn't have stayed in a nicer place with a great value, than our 2 night stay in Tomball, Texas. Very clean, quiet, wonderful breakfast, near stores and restaurants, etc. The staff couldn't have been more helpful. They even had homemade cookies on the counter for an evening snack each night.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deb F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review, 4 December 2016
Thank you for your nice feedback.

We are planning more improvements in the coming months.

Please come again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pearland, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2013

The hotel was clean and the staff was friendly. However, my kids were disappointed that they couldn't use the indoor pool. While well maintained, the pool was very cold. Even the hot tub was freezing cold. We asked at the front desk, and they simply stated that the pool isn't heated. However, they did say that the hot tub was broken and that they were waiting for a part. Still, that didn't change our situation. Next time, we will opt for another Comfort Suites down the road, which has an outdoor pool.

  • Stayed June 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mlm111000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review, 4 December 2016
Things are now improving and you will like your stay.

Indoor Swimming Pool is not heated but the Hot tub is and is working well.

Please come again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kilgore, Texas
Level 6 Contributor
314 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 15 May 2013

Room was booked by our company. Found the attendant to be very nice and helpful. Room was clean and roomy. Hotel is near many different restaurants and store. Very well located. Would stay here again if in the area.

  • Stayed May 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank sunni014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review, 4 December 2016
Thank you and your company for the business.

Thanks for sharing your experience.

Glad you like the place and the location.

Please come again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frisco, Texas
Level 5 Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 May 2013

This is the second time we have stayed at this hotel as we have to travel to the area a couple of times per year. The room was clean and spacious. It had a fridge and microwave as well as a couch and coffee table. The internet connection was really good which was helpful as I had some office work to do. The indoor pool and spa were nice but very heavy on the chlorine. Check in and out were easy and quick and the breakfast was nice.

  • Stayed April 2013, travelled with family
    • Value
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Helpful?
1 Thank Erika D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review, 4 December 2016
Thank you for your Excellent Review.

Glad you had an overall Great Hotel Experience.

Indoor Pool is treated regularly for the safety of the Guests.

Please come again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mobile, Alabama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2013

I recently stayed at this hotel and know I will again if I return to the area. The room was super-comfortable, quiet, immaculately kept and definitely traveler friendly. Hotel employees were very gracious and eager to assist in any way they could. Breakfasts offered a wide variety of choices, were tasty and hot. Coffee was especially good! Thank you for making my 10 day stay there one of the most pleasant hotel stays I have ever had!

Room Tip: My 3rd floor room was perfect.
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review, 4 December 2016
Thank you for your Excellent Review.

Thank you for Sharing your 10 Day Stay at Comfort Suites Tomball.

This is good time to know the place and we value your good feedback.

Please come again whenever you are in the area.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Tomball

Property: Comfort Suites Tomball
Address: 13636 Michel Rd, Tomball, TX 77375-6409
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Tomball
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Tomball
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Tomball 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a 55 all-suites hotel.The Comfort Suites hotel is conveniently located a couple of blocks from Tomball Medical and Cancer Center. The hotel is just one mile from Tomball College. Our location is convenient to Cynthia Woods Mitchell Pavilion, Bear Creek Golf World, Champions Golf Course, SplashTown Water Park in Spring, Sam Houston Horse Track, Reliant Center and Minute Maid Park. You'll enjoy shopping at the Willowbrook Mall, located just 15 minutes way. In addition, the historic downtown area features numerous antique shops and boutiques. ... more   less 
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Also Known As:
Tomball Comfort Suites
Comfort Suites Tomball Texas

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