Having had a horrible stay in another Super 8 previously, I vowed to never again stay in one. However, I was sold on this hotel SOLELY for the reason that they had a "heated, indoor pool." HEATED, INDOOR pool is listed all over their website and seems to be a big selling point. My family was heading out to visit over Thanksgiving to visit and even though the location is in southern Texas, the forecasted highs were in the 50's. I have a 10-year old son who lives for swimming at the various hotels we stay at, so I selected this Super 8 SPECIFICALLY for the heated pool. Guess what wasn't working when we got there...the HEATED pool. Yeah. Oh, and it sure would have been nice to relax in the advertised hot tub after a 16-hour drive...but that wasn't working either. The kid swam in the cold pool anyway, but I sure as hell didn't get in it. What a drag. You give these places your web addresses and phone numbers when you reserve the room...it would be nice if they would give you the courtesy of a call or email letting you know these services wouldn't have been available.
Also, it should be noted that the walls in this hotel are PAPER THIN. We could hear every conversation our neighbors were having without even trying. An alarm clock in the adjacent room went off for over an hour our first morning. Nothing like being awakened at 7am when you've planned on sleeping until at least 10. And, I'm still not sure if it just automatically went off after buzzing for an hour, or if the overanxious cleaning staff turned it off. Didn't matter...started my first day in a bad mood. The next morning....it went off again, however, this time we went to the front desk and asked them to please turn it off.
As for the free breakfast...you can make your own waffles (they're even in the shape of Texas!) This is a good idea, unless you happen to hit them on the day they've substituted the regular waffle mixture with "blueberry/strawberry" mixture. The day we checked out, I went to make my son one last waffle, and couldn't because the mixture wasn't thick enough to turn into a normal waffle. And don't expect the front desk person to come over and help you while you're struggling to clean out burnt waffle mix from the iron...she's more concerned with making sure the lobby stays clean. The rest of the breakfast was, uhm...ok. A few mini-muffins, some "Activia" (gross), and weird orange juice that was barely even orange. Also some cold cereals, but no individual milks. Maybe I'm a little spoiled, but I'm not willing to drink milk from a shared carafe.
They also have two computers up front you can use. However, don't walk away from it to run back to your room for 3 seconds, or again, the overanxious staff will rush over to log you out and clean everything up. The hotel must be bucking for some kind of cleaning award or something.
In summary: comfort ok, cleanliness very good, customer service...meh. I wouldn't stay here again especially since there are SEVERAL other hotels in the area. But, if you want to save $10 or so, go ahead.
- Official Description (provided by the hotel):
- Our Super 8 Victoria / Victoria Mall Area hotel is a convenient stop on your Gulf Coast road trip. Located just off Highways 77 and 59 in Texas Hill Country - and at the midpoint between San Antonio, Corpus Christi, and Galveston - our hotel in Victoria hotel near Victoria Country Club offers comfortable accommodations at an affordable rate. Each of our recently renovated rooms include valuable amenities like a microwave and refrigerator, as well as free Wi-Fi Internet access allowing you to connect with family and friends back home. Swim in the heated indoor pool and soak in the hot tub before heading to your room for a comfortable night of rest. Kids 17 and under stay free with an adult, and non-smoking rooms are available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Traveltool, S.L.U., getaroom.com and HotelQuickly so you can book your Super 8 Victoria/North/Mall Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Super 8 Victoria/North/Mall Area Hotel Victoria
- Super Eight Victoria
- Victoria Super 8
- Victoria Super Eight