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“Best hotel in Waco!”

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Hotel Indigo Waco - Baylor
Ranked #2 of 30 Hotels in Waco
Certificate of Excellence
Reviewed 19 August 2014 via mobile

I have had the pleasure of staying at the Indigo on multiple occasions. The Hotel Indigo consistently has great service and rooms. The front desk staff are always helpful and friendly. The workout room, pool and restaurant are great! A caution... The restaurant seems to be slow... Not due to the servers necessarily, but somehow the flow of the restaurant lends to a bit slower service than you would expect. But, if you have a few extra minutes, it is some on the best good Waco has to offer.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Walkers5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this reviewResponded 20 August 2014

Of course I'm am partial to our front desk and team here at the Hotel Indigo
"But they are the Best!" :-) Customer service seems to have become a thing from the past but please rest assure you comfort and stay will be our priority! If you have become accustom to going to the same place every time your in Waco take a chance, be adventurous and come see for yourself why we are the #1 property in town!
Thank you for your kind words and we look forward to seeing you soon!

Daryl Barnes
General Manager

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517 - 523 of 743 reviews

Reviewed 14 August 2014

The rooms were impressive and very neat. From the moment I checked in, Mike Williams at the front desk took care of me and made sure I had everything I needed. He is a great example of the type of person all hotels need and I really appreciate everything he did for me. Overall, more than satisfied with my stay!!

  • Stayed: August 2014, travelled solo
    • Value
    • Rooms
    • Service
2  Thank Jakaycee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this reviewResponded 19 August 2014

Thank you for sharing your experience! More and more people are relying on TripAdvisor when choosing a hotel and thank you as well for recognizing the outstanding job Michael does for us. Michael works hard for everything he has in life , starting with school every day and coming to work 6 nights a week, never complaining and always with a smile and great attitude. He truly reflects not only what a good employee is but what a great person he is! Thank you for making our Hotel Indigo your hotel when visiting Waco!

Sincerely,

Daryl Barnes
General Manager

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Reviewed 8 August 2014 via mobile

I have so many good things to say about this hotel. I stayed here for a conference this week. The rooms were very nice, comfortable and smartly updated. The service was great. Thomas, the bartender, was very friendly and always accommodating.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Meredith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this reviewResponded 9 August 2014

Thank you! Because of guest's like yourself the word is out and whether here on business or for leisure, the Hotel Indigo of Waco-Baylor has become the peoples choice for exceptional lodging in the area. Not only will you receive an award winning experience from the #1 ranked hotel Indigo in the country you will also enjoy amazing food and signature cocktails served and made by Thomas and Blake who both have helped write the book on guest service!

Cheers!

Daryl Barnes
General Manager

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Reviewed 7 August 2014 via mobile

Great stay. Service was excellent.
Rooms were clean. I totally totally enjoyed my entire time. Didn't have the Dallas Cowboys preseason game which probably saved my sanity. Food was good and workout facility was decent. Thomas was a great bartender!!!

Stayed: August 2014
Thank Sean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this reviewResponded 9 August 2014

The Hotel Indigo is not just about providing a bed to sleep on but rather create a lasting and memorable experience. One individual who excels in creating those experiences is Thomas in our Brazos Bistro and Lounge. While Thomas completes his schooling at Baylor University he brings professionalism, knowledge and laughter to to all that join us in the Bistro. Well done Thomas!
Thank you for sharing your visit with all of our TripAdvisor viewers and go Cowboys!

Daryl Barnes
General Manager

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Reviewed 7 August 2014

A very top class hotel excellent choice and Jannette was real good with her service very good customer service,the food was also great!rooms were very clean and sanitized also my drinks at the bar were great.

  • Stayed: July 2014, travelled solo
    • Cleanliness
    • Service
Thank Sean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this reviewResponded 9 August 2014

Thank you for recognizing our beautiful Hotel Indigo as a "TOP-CLASS" hotel!
Janette is one of our newest team members and is already exceeding guest expectations and insuring our #1 ranking for the Hotel Indigo brand nationally!
It is our pleasure serving you and we look forward to seeing you again!

Sincerely,

Daryl Barnes
General Manager

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Reviewed 30 July 2014

Can't say enough good things about this gem of a boutique hotel. So many upscale touches- glass/tiled elegant shower, plush comfy beds, hard plank flooring, Keurig coffee maker, artful room decor. The staff is amazing. You are warmly greeted every time you cross paths with the staff, right down to the cleaning staff. We had a very nice breakfast, lots of attention to presentation. The room rate was very reasonable. Not your typical chain hotel. I never knew about Hotel Indigo, but will keep it at the top of my list for the future. Thank you Damaris and the rest of the incredible staff!!

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this reviewResponded 9 August 2014

The secret is out! Hotel Indigo's are opening up across the country and abroad! Each one unique and with its own inspired and vibrant personality. All Hotel Indigo's are supported by (IHG) or Intercontinental Hotel Group recognized worldwide as a leader in the Hospitality industry with well over 4000 properties globally!
If you want the best Waco has to offer, look no further!
Thank you for your wonderful review and welcome to the Hotel Indigo Family!

Kindest regards,

Daryl Barnes
General Manager

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Reviewed 19 July 2014 via mobile

What a wonderful hotel! I travel throughout the state and have stayed at many hotels and this by far has been one of the best. Starting with the excellent hotel staff that greeted us, the comfortable room and the convenient location to many activities for my evenings in Waco. As we checked out we realized that we had failed to move the "hotel points" and they were all in my name. Thankfully, Janette and Mike at the front desk were there to assist us and moved the points without a problem. I will definitely be back to this location anytime I am in the Waco area.

Stayed: July 2014
2  Thank ExpensEncounter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this reviewResponded 20 July 2014

Nice new hotels going up all across the country, the KEY is the people! It's not only our hotel's beautiful design, comfort and outstanding restaurant, it's our team of dedicated employees that set us apart from all the rest! Thank you for sharing your experience with the countless people who rely on TripAdvisor to highlight the Best Hotels to visit!

Special thank you to Mike and Janette for always making us shine!

Kindest regards,

Daryl Barnes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Ave, Waco, TX 76706-1039
Phone Number:
Region: United States > Texas > Waco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 30 Hotels in Waco
Price Range: £107 - £289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Waco - Baylor 3.5*
Number of rooms: 111
Reservation Options:
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